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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
Hotel website
811 Spruce St, Saint Louis, MO 63102
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1 room 1 guest
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Westin St. Louis
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1,130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Westin St. Louis
See the most recent reviews
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

Friday night was our five year anniversary and we decided to spend it at the Westin. We had an amazing dinner, the room was fantastic and the staff were so nice.

Was this review helpful? Yes 2
Christine C, Manager at Westin St. Louis, responded to this review

We are delighted you chose The Westin as an escape to celebrate your anniversary! Thank you for allowing us the pleasure to serve you. On behalf of the entire staff, we wish you many more happy years, and look foward to the hosting you again! More 

Cape Coral, Florida
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed two nights, visiting St Louis for a wedding. Check in was streamlined and simple, our room was large, up to date, and very clean (as was the entire hotel). The staff was very helpful and professional. The restaurant onsite was excellent (we had dessert and wine one evening and the breakfast buffet the next morning). Plus it's located... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

We're delighted to read the comments you posted about your recent stay with us! Thank you! I have shared this review with the entire staff who stands ready to host you whenever your travels bring you back to the St. Louis area. More 

CHICAO, IL
2 reviews
5 of 5 stars Reviewed April 22, 2012

Thanks to the help from Traci and GM Dan, this hotel rates at the top for all my business trips and meetings. The entire staff bends over backwards to make sure you get everything and more. You can't forget all the valets constantly at your service you won't be disappointed t the Westin St. Louis.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review. We're thrilled our staff met all of your needs during your business meeting. I've shared your comments with Tracey, Dan and our valet staff and personally thanked them. We stand ready to serve you whenever your business needs bring you back to St. Louis. More 

Saint Louis, Missouri
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 18, 2012

My friends and I decided to go to the Clark Street Grill after the Cardinals game. We had the most nicest server ever! Ester made our experience there very welcoming. My friends and I would definitely be coming back and I suggest this place to EVERYONE!

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for complimenting Ester! The Clark Street Grill is a great place to meet friends any time, especially before and after a game. Please know I have personally shared your comments with Ester and thanked her for a job well done! We look forward to hosting you in Clark Street Grill again in the near future! More 

St. Louis, MO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2012

My daughter and then fiance' reviewed several venues around St. Louis to hold their wedding reception on April 14, 2012. They decided upon the Westin, and thus this became our "wedding headquarters" because of the number of people traveling from out of town. It was later the St. Louis Cardinals announced their home opener weekend against their rivals, the Chicago... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you very much for your wonderful comments about our associates. Heather, Tracey Gary, Shaun and the servers in the Clark Street Grill have all been complimented and thanked for the outstanding service they provided to you and your guests to make the weekend most memorable. We hope to have the opportunity to host you again in the future! Thank... More 

St. Peters, MO
1 review
5 of 5 stars Reviewed April 13, 2012

Thanks to Kirsten V. and Michelle G. for bending over backwards to meet our needs this week. Absolutely phenomenal when it comes to taking care of the requests we had.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post comments about Kirsten and Michelle! Our associates truly love what they do and we're delighted it shows. I've personally spoken with Kirsten and Michelle and have thanked them for providing such great service. We look forward to hosting you again! More 

1 review
5 of 5 stars Reviewed April 13, 2012

I wanted to write a review specifically for Ben the bellman. We were confused where to park but he met us at our car, directed us where to go. But beforehand unloaded our car and had our luggage taken to the room. He was very polite and extremely helpful.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for complimenting Ben! Please know I have personally spoken with Ben to share your comments and thank him for a job well done. We appreciate you taking the time to submit comments and look forward to hosting you again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2012

Not knowing the exact location of this hotel (not being familiar with the city) we were pleasantly surprised to find it to be right across the street from Busch Stadium (World Champ Cardinals!) and walking distance to the Arch as well as the ScottTrade Center (Blues hockey and concerts etc). The room was excellent. Comfortable and nicely appointed. Terrific bathroom.... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review! The Westin is located within walking distance of many downtown St. Louis attractions. Our guest rooms and guest bathrooms are larger than that of other hotels, which allows us to offer more space for travelers to escape at the end of a long day. We look forward to having the... More 

Saint Louis, Missouri
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 4, 2012

Just steps from Busch Stadium, with big rooms in a historic building, this Westin is perfect for Cardinal Games. We have stayed here numerous times and always had a great time. The top level upgraded suites are the BEST.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review! Our rooms are larger than a typical hotel guest room, due to the fact that we are a historical building. We look forward to hosting you again this season! More 

Springfield, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2012

This hotel is situated perfectly in downtown st louis, walking distance to City Museum and many other attractions in the downtown area. When I opened my windows, I saw nothing but Cardinal red and the stadium and I can tell you I was happy with that :). The staff here are friendly and will help you with whatever you need... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

We are delighted to be your favorite hotel! With our convenient location, it's a great escpape for all seasons here in St. Louis. Our staff stands ready to serve so that our guests leave with a true feeling of renewal. We look forward to hosting you again! More 

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