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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
Hotel website
811 Spruce St, Saint Louis, MO 63102
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1 room 1 guest
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Westin St. Louis
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1,132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Westin St. Louis
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Sydney, Australia
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 26, 2012

Had to attend a trade convention in St Louis and booked the Westin for three nights. It is about a six block easy walk to convention centre or you can take a train one stop (station next to hotel) If the baseball team are not playing its very quiet in this area. Even though you are downtown need to walk... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay. Our hotel is conveniently located within walking distance of several attractions and dining venues in dowtown St. Louis. Upgrades are based upon availability, and I apologize we weren't able to accomodate an upgrade for you this stay. Complimentary breakfast is available for our Starwood Preferred Platinum members.... More 

mtzion ill
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 23, 2012

Went to the cub cardinal game at Busch stadium 7/21 we stayed at The Westin across the street so accessible to the stadium to all the restaurants and bars we walked in and didn't have to worry about parking. The staff were very friendly and took good care of us. The restaurant was also yummy for snacks in the afternoon... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

We can't wait to host you again! Thank you for taking the time to post your comments regarding your recent stay with us. We are conveniently located within walking distance of several attractions and dining venues in downtown. Our historical building allows us to offer larger than normal guest rooms and guest bathrooms, which coupled with our Heavenly shower, leave... More 

Savannah, Georgia
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 23, 2012

Wasn't sure what to expect as there was construction all around downtown St. Louis... We were greeted byt he front desk staff who were extremely helpful. Got to our room and it was huge with a BEAUTIFUL bathroom with a sunken tub and Glass walk in shower with 2 heads. LOVED IT!

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you very much for the compliments! Our historical building does allow us to offer larger than normal guest rooms and guest bathrooms. Our Heavenly shower leaves one feeling refreshed and renewed! I've shared your comments with our front office staff, and thanked them for their attentive service. We look forward to hosting you again in the future! More 

Burlington, Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2012 via mobile

We were very pleased with our stay at the Westin St. Louis. Tremendous staff - efficient, reasonable and friendly. Spacious rooms and a well equipped gym were a total bonus for us. Highly, highly recommended.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for highly recommending us! Our associates truly enjoy what they do and I'm thrilled it shows! Because of our historical building, the layout allows us to offer a larger than normal fitness center, and I'm delighted you were able to take advantage of it while visiting us. We look forward to welcoming you back whenever your travels bring... More 

Springfield, Missouri
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 22, 2012

Overall, we had a pleasant and comfortable stay. The rooms are clean and spacious and the location relative to the ballpark can't be beat if you are in town for a Cardinals game. It was great to stroll out of the hotel, across the street and right into the third base entrance of Busch Stadium. We also had no cause... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

We appreciate your candid comments concerning your recent stay with us. We are conveniently located within steps of many attractions and dining venues in downtown St. Louis. I apologize that you did not enjoy our Heavenly bed and Egyptian cotton linens. I have addressed your comments with our housekeeping staff; who will correct the opportunities at once. Our guest rooms... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 19, 2012 via mobile

Ive gone to St. Louis every summer for 12 years and stayed at several hotels, but the last 3 years we've stayed here. The location is excellent, right across from Busch Stadium and near several restaurants, and the metro link in right in front. Not only that, but the rooms are very nice and quite large.

Was this review helpful? Yes 2
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for noting us the Best Hotel in St. Louis! Our location offers the convenience of walking to several attractions, venues and dining options in the downtown area. Our historical building allows us the advantage of larger than normal guest rooms. We look forward to your next visit! More 

Antioch, Illinois
1 review
5 of 5 stars Reviewed July 19, 2012

During my stay at the Westin St. Louis, Ben who is a Bellman/Valet went above and beyond to help out in different areas of the hotel as well as provide excellent customer service.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for complimenting Ben on his attentive service! I have shared your comments with him and thanked him for a job well done. We look forward to the opportunity to host you again in the future! More 

1 review
5 of 5 stars Reviewed July 18, 2012

Rooms very clean. Great food at the restaurant. Perfect location near the ballpark.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments! We hope to host you again whenever your travels bring you to St. Louis! More 

Petersburg, Illinois, United States
1 review
5 of 5 stars Reviewed July 18, 2012

We went to the Westin St. Louis to celebrate our children's birthday. When we checked in, we were immediately given top customer service. We stayed in a 1000 sq ft suite that had the best of everything. We went to the hotel restaurant and had breakfast. We told the manager that we were staying at the hotel to celebrate. She... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share your comments about your recent stay. I am delighted that we were able to assist your family with the children's birthdays. We hope to be a part of their celebration for many more years to come. Thank you also for recommending us--we look forward to hosting you again in the future! More 

Saint Louis, Missouri, United States
1 review
5 of 5 stars Reviewed July 16, 2012

We LOVE the Westin Saint Louis. Last July we were lucky enough to have our wedding reception at the Westin. Our guests raved about the service, food and atmosphere. Last weekend we returned to celebrate our wedding anniversary and received the same amazing service. The Westin is a beautiful place that is decorated very modern and up to date. The... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for celebrating your anniversary with us! I have shared your comments with Tom, our Chief Engineer, and personally thanked him for a job well done. We hope to be a part of your annual celebration for many years to come! More 

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