We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
Hotel amenities
Westin St. Louis
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #9 of 123 Hotels in Saint Louis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed June 6, 2012
David52555 Los Angeles
Write a Review

1,038 reviews from our community

Traveler rating
    720
    229
    50
    27
    12
See reviews for
184
269
64
290
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1038)
  • Mar-May only
    (256)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (228)
  • Dec-Feb only
    (244)
All months
There are newer reviews for Westin St. Louis
See the most recent reviews
Los Angeles
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 6, 2012

Had the opportunity to stay at the Westin for my third time, and I must say that having stayed at the Ritz in Clayton on other visits, the Westin still "wins" hands down. The physical building is beautiful, well kept, and spacious with large guest rooms. Beyond all of that though is a service level which is hard to beat.... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

We are delighted you enjoyed your third stay with us; we hope it's the third of many more to come! Thank you for taking the time to post a review. I have personally shared your comments with Dawn and Yvette and thanked them for a providing outstanding service and will also address our breakfast servers for their lack of attention;... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 4, 2012

I have been staying at the Westin in downtown St. Louis approximately 2 years now. It is without question the cleanest, nicest, and friendliest hotel in the metro area. I have stayed at other hotels with better proximity to my work, but they don't cut it. From the staff to the rooms to the food and the fitness center, everything... More 

Was this review helpful? Yes
Newton, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2012

Whether you are site seeing or going to a Cardinals game, the Westin St. Louis is in an ideal location and the double queen room type is a large room for a family of four. We enjoyed the buffet breakfast at their Clark Street Grill. Staff was very nice and accomodating. Would definately stay here again the next time we're... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review! We are conveniently located within walking distance of many attractions in downtown. Our guest rooms are larger than others due to our historic building, which does offer enough space for a family of four. I have shared your comments with our staff. We look forward to your next visit! Thank... More 

Pittsburgh,PA United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2012

Thanks so much to the Westin St. Louis team for making my recent business travel so extraordinary. Gary the bell captain and the entire valet team always greeted me and sent me on my way with a smile, and the front desk team was was very quick to check me in and happy to accommodate any needs that I had... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments with us regarding your stays! Please know that I have personally shared these comments with Gary, the valet team, Meliha and Steve and thanked them for a job well done. With our unique layout, it allows us to offer a larger fitness center than other hotels so that one can keep up with their... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed May 30, 2012

Just stayed at the Westin St. Louis. A marvelous property and the staff is awesome. I was entertaining a dozen out of towners and put them up at the hotel. The staff made a special effort to get all the rooms ready early because my guests were coming in and then we were all going to the Cardinals game across... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments! We are delighted you chose the Westin St. Louis to host your out of town friends. We make every effort to accomodate early arrivals, if and when it's possible. We look forward to hosting you and your friends again! More 

Pittsburgh
Top Contributor
50 reviews 50 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed May 28, 2012

My family and I travel the country to visit different major league ballparks. We were excited to order excellent Cardinals tickets and looking forward to staying at the Westin, after reading the reviews. There were several events going on in St. Louis that weekend and I knew that hotel rooms were at a premium. Since our flight did not land... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for your candid comments regarding your stay in April. We strive to accomodate all bed-type requests, and in the event we cannot, we do our best to make similar accomodations. Our suites, which are larger than our deluxe guest rooms, offer nearly twice the amount of space, plus an additional 1/2 bath, with a separate parlor and dining... More 

Louisville, Kentucky
Contributor
17 reviews 17 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 28, 2012

Spent one might here over memorial weekend to catch a cardinals game at Busch. Literally across the street, self parking is complimentary, room spacious and bathroom massive and fabulous. Wi-fi a reasonable $11 for 24 hours. Staff just super nice. Somebody really put some effort Into finding unique and original art for rooms and hallways. Would have been nice to... More 

Was this review helpful? Yes
Hartford, CT
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 26, 2012

I'm a SPG Gold member and a Westin fan. The rooms are nice, and the location is excellent if you're attending a baseball game. It's easily accessible from the light rail system. However, they were certainly having a bad day with service. A colleague and I were both told that our rooms were being prepared and that they'd be ready... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share your comments. I apologize for the poor service you received. Our check-in time is after 3pm and we strive to have all available rooms ready for each guest's arrival. I have personally shared your comments with the front office staff to address their tone when servicing each guest. We hope to have... More 

Elizabethtown, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012

The location is just a mere couple hundred feet from the ball stadium making it the best place to stay if you want to go to a game. The cost for parking is $19 a night and if you want internet, it is 10.95 a night. Room is big and the bathroom is bigger. There is a fridge, minibar, hair... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review. We offer all the luxuries one would expect as we are a full service, four diamond property. Our parking is convenient and secure with in and out privileges; and monitored around the clock, with both self and valet parking available. We are delighted you encountered perfect service during your visit... More 

Greenwood, Indiana
1 review
5 of 5 stars Reviewed May 22, 2012

I stayed on 2 separate occasions...the first I was approximately 35 minutes past check out and yet they allowed me to check out for one day only. The chicken salad wraps are fantastic and make for a wonderful meal. I received fantastic service in addition to the wonderful room.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for your comments! The chicken salad wraps are part of our new menu in the Clark Street Grill and we're delighted that you enjoyed them! I've personally shared your comments with our Chef and culinary staff. When we can, we're happy to accomodate check-out past the standard time, which allows for a little extra time of renewal. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (212)
Viewed
Bathroom (51)
Viewed
Room/suite (82)
Viewed
View from room (14)
Viewed
Dining (10)
Viewed
Hotel & grounds (20)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question