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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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Ranked #10 of 124 Hotels in Saint Louis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed June 19, 2012
Lauren R Seattle, Washington
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1,034 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Westin St. Louis
See the most recent reviews
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2012

Thanks to the incredible staff at the St. Louis Weston, we were able to host a perfectly executed conference. Kristin's help getting things started and Michelle's execution made for a very successful and amazingly stress-free event! The hotel is beautiful and comfortable and all the staff were completely accommodating; from housekeeping to the front desk to the wait/bar staff in... More 

Was this review helpful? Yes 1
Management response:

We very much appreciate you taking the time to post a review! We are delighted to know your event was stress-free, thanks to our attentive staff. I have personally shared your comments with Kristen and Michelle an thanked them for a job well done. We look forward to having the opportunity to host another event in the future! More 

Owensboro, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2012

I had booked our family (4 adults and 2 small children) two rooms at another "at the ballpark" hotel. Just 36 hours before our trip, I read some horrible reviews of this other hotel and decided to change where we stayed. Even though this was June 14th and we needed the rooms June 16th, I was able to book them... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank for the fantastic compliments! We are happy to allow early check-in whenever it's possible. We are located just steps away from Bush Stadium as well as several other attractions and venues in downtown St. Louis. Our Heavenly beds are definitely the best way to feel relaxed when travelling. I have shared your comments with our attentive staff, as they... More 

Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 17, 2012

Great location for a game and to get to most places down town. Its a westin so you know what you are going to get. Josh who took care of our bags and our car was great. Seemed very dedicated to his job and for the well being of the hotel. We stayed 2 nights and he worked both days.... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share your comments from your recent stay! Our chicken salad and gooey butter bars are made in-house by our Executive Chef, Josh Wedel who takes great pride in his recipes. Our large guest rooms do offer separate tub and walk-in showers which leaves one feeling refreshed at the end of a long day.... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

The rooms are big and super clean. The bathroom has a nice bath tub and big walk in shower. The restaurant was amazing!! The chicken salad wraps and butter bars are must. Def need to stay here if you are on St. Louis.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2012

I visited St. Louis for a 4 day conference at the Convention Center. I chose the Westin so I could see a bit of the city as I traveled back and forth to work each day - and it was a great choice! Very convenient to public transportation and taxis, a quick trip to the airport by road or train,... More 

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Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing the comments from your recent stay! Our historic building allows us to offer spacious guest rooms and guest bathrooms. We are located within walking distance of several downtown attractions, which is convenient whether travelling on business, pleasure or both! We hope to host you during the baseball season, or whenever your travels bring you back to... More 

Yorba Linda, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2012

From the minute I arrived at the front door until I left the staff was really attentive to all of my needs. Especially Ben- The Bellman/Valet I wasnt even out of the taxi as I arrived and he was at the door getting my bags and making sure that I was greeted and headed to check in. the check in... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the great comments concerning our hotel and the outstanding service you received! Ben truly enjoys his job and we're delighted it shows! Our Heavenly Bed and Heavenly Bath leave one feeling well rested and refreshed. We look forward to hosting you again whenever your travels bring you back to St. Louis. More 

Los Angeles
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 6, 2012

Had the opportunity to stay at the Westin for my third time, and I must say that having stayed at the Ritz in Clayton on other visits, the Westin still "wins" hands down. The physical building is beautiful, well kept, and spacious with large guest rooms. Beyond all of that though is a service level which is hard to beat.... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

We are delighted you enjoyed your third stay with us; we hope it's the third of many more to come! Thank you for taking the time to post a review. I have personally shared your comments with Dawn and Yvette and thanked them for a providing outstanding service and will also address our breakfast servers for their lack of attention;... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 4, 2012

I have been staying at the Westin in downtown St. Louis approximately 2 years now. It is without question the cleanest, nicest, and friendliest hotel in the metro area. I have stayed at other hotels with better proximity to my work, but they don't cut it. From the staff to the rooms to the food and the fitness center, everything... More 

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Newton, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2012

Whether you are site seeing or going to a Cardinals game, the Westin St. Louis is in an ideal location and the double queen room type is a large room for a family of four. We enjoyed the buffet breakfast at their Clark Street Grill. Staff was very nice and accomodating. Would definately stay here again the next time we're... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post a review! We are conveniently located within walking distance of many attractions in downtown. Our guest rooms are larger than others due to our historic building, which does offer enough space for a family of four. I have shared your comments with our staff. We look forward to your next visit! Thank... More 

Pittsburgh,PA United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2012

Thanks so much to the Westin St. Louis team for making my recent business travel so extraordinary. Gary the bell captain and the entire valet team always greeted me and sent me on my way with a smile, and the front desk team was was very quick to check me in and happy to accommodate any needs that I had... More 

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments with us regarding your stays! Please know that I have personally shared these comments with Gary, the valet team, Meliha and Steve and thanked them for a job well done. With our unique layout, it allows us to offer a larger fitness center than other hotels so that one can keep up with their... More 

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