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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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Ranked #7 of 123 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed July 29, 2012
smashingmachine Effingham, Illinois
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1,060 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Westin St. Louis
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Effingham, Illinois
Contributor
20 reviews 20 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 29, 2012

Let me start by saying this is our first stay at the Westin St Louis. The price is usually high and I always felt it would be a fancy stuffy hotel because of that. We got a great deal on Hotels.com with free breakfast and free parking so we went for it. It was a VERY clean hotel but not... More 

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Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments, which I have shared with Chris, our assistant restaurant manager. I apologize for the temperature of the food which was served for dinner. The Westin strives to leave all guests with a feeling of renewal at the end of their stay, and we strive to be the opposite of stuffy. Our historical building allows... More 

Gurnee, Illinois
Top Contributor
59 reviews 59 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 28, 2012

Recently stayed for a combination work trip and baseball trip with my family. The location for the games is unbelievable. Very clean comfortable room, fantastic bathrooms, and nice service. The upsell is a little tough and beware of "stadium view rooms". The hotel is 6 floors. The stadium is atleast 8-10 stories high, so your room with "stadium views" will... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments! Our hotel is seven stories, offering several views of both the city and the stadium. Thank you for rating us the best hotel in downtown! We look forward to hosting you again in the future! More 

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 26, 2012

Had to attend a trade convention in St Louis and booked the Westin for three nights. It is about a six block easy walk to convention centre or you can take a train one stop (station next to hotel) If the baseball team are not playing its very quiet in this area. Even though you are downtown need to walk... More 

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Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay. Our hotel is conveniently located within walking distance of several attractions and dining venues in dowtown St. Louis. Upgrades are based upon availability, and I apologize we weren't able to accomodate an upgrade for you this stay. Complimentary breakfast is available for our Starwood Preferred Platinum members.... More 

mtzion ill
Top Contributor
56 reviews 56 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 23, 2012

Went to the cub cardinal game at Busch stadium 7/21 we stayed at The Westin across the street so accessible to the stadium to all the restaurants and bars we walked in and didn't have to worry about parking. The staff were very friendly and took good care of us. The restaurant was also yummy for snacks in the afternoon... More 

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Christine C, Manager at Westin St. Louis, responded to this review

We can't wait to host you again! Thank you for taking the time to post your comments regarding your recent stay with us. We are conveniently located within walking distance of several attractions and dining venues in downtown. Our historical building allows us to offer larger than normal guest rooms and guest bathrooms, which coupled with our Heavenly shower, leave... More 

Savannah, Georgia
Top Contributor
61 reviews 61 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 23, 2012

Wasn't sure what to expect as there was construction all around downtown St. Louis... We were greeted byt he front desk staff who were extremely helpful. Got to our room and it was huge with a BEAUTIFUL bathroom with a sunken tub and Glass walk in shower with 2 heads. LOVED IT!

Was this review helpful? Yes 1
Christine C, Manager at Westin St. Louis, responded to this review

Thank you very much for the compliments! Our historical building does allow us to offer larger than normal guest rooms and guest bathrooms. Our Heavenly shower leaves one feeling refreshed and renewed! I've shared your comments with our front office staff, and thanked them for their attentive service. We look forward to hosting you again in the future! More 

Burlington, Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2012 via mobile

We were very pleased with our stay at the Westin St. Louis. Tremendous staff - efficient, reasonable and friendly. Spacious rooms and a well equipped gym were a total bonus for us. Highly, highly recommended.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for highly recommending us! Our associates truly enjoy what they do and I'm thrilled it shows! Because of our historical building, the layout allows us to offer a larger than normal fitness center, and I'm delighted you were able to take advantage of it while visiting us. We look forward to welcoming you back whenever your travels bring... More 

Springfield, Missouri
Top Contributor
100 reviews 100 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 22, 2012

Overall, we had a pleasant and comfortable stay. The rooms are clean and spacious and the location relative to the ballpark can't be beat if you are in town for a Cardinals game. It was great to stroll out of the hotel, across the street and right into the third base entrance of Busch Stadium. We also had no cause... More 

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Christine C, Manager at Westin St. Louis, responded to this review

We appreciate your candid comments concerning your recent stay with us. We are conveniently located within steps of many attractions and dining venues in downtown St. Louis. I apologize that you did not enjoy our Heavenly bed and Egyptian cotton linens. I have addressed your comments with our housekeeping staff; who will correct the opportunities at once. Our guest rooms... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2012 via mobile

Ive gone to St. Louis every summer for 12 years and stayed at several hotels, but the last 3 years we've stayed here. The location is excellent, right across from Busch Stadium and near several restaurants, and the metro link in right in front. Not only that, but the rooms are very nice and quite large.

Was this review helpful? Yes 2
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for noting us the Best Hotel in St. Louis! Our location offers the convenience of walking to several attractions, venues and dining options in the downtown area. Our historical building allows us the advantage of larger than normal guest rooms. We look forward to your next visit! More 

Antioch, Illinois
1 review
5 of 5 stars Reviewed July 19, 2012

During my stay at the Westin St. Louis, Ben who is a Bellman/Valet went above and beyond to help out in different areas of the hotel as well as provide excellent customer service.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for complimenting Ben on his attentive service! I have shared your comments with him and thanked him for a job well done. We look forward to the opportunity to host you again in the future! More 

1 review
5 of 5 stars Reviewed July 18, 2012

Rooms very clean. Great food at the restaurant. Perfect location near the ballpark.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing your comments! We hope to host you again whenever your travels bring you to St. Louis! More 

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