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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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Ranked #5 of 123 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed October 1, 2012
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Westin St. Louis
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Madison
Level Contributor
223 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed October 1, 2012

Been here before, this time I stayed in a regular room. Very nice. Check in at the front desk was a real pain because they kept having to check with a manager to give me a non-connecting room, king bed, away from train, etc. After check in, it was great. Wonderful food, room was clean and fresh. Decor is awesome,... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for your descriptive review! I apologize if we took extra time to ensure we were able to give you the exact type of room you requested. Our Heavenly bed does leave one with a feeling of renewal. We hope to have the opportunity to host you again in the future! More 

Scottsdale, Arizona
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 27, 2012

The Westin in St. Louis is lovely. Rooms are "roomy", beds very comfortable, bathrooms spacious, service exceptional, except for the bar/lounge area. Slow, sort of odd, weak service for such a nice hotel. This area didn't match everything else at the hotel.

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to post your comments! Our spacious guest rooms and guest bathrooms offer a great escape after a long day. I have addressed your comments with our lounge staff to ensure this type of service does not happen in the future. We look forward to hosting you again! More 

Seattle
1 review
5 of 5 stars Reviewed September 26, 2012

I recently stayed at the Westin St. Louis and had a surprisingly enjoyable stay for a short trip. Joshua Johnson was particularly helpful both when I checked in and when I left, and gave us suggestions for a couple of places to see that we never would have found on our own, including the magical Forest Park. A great stay... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to submit a review! We look forward to your next visit, which will be not so short! I've personally thanked Josh for being so helpful and offering great suggestions for must see places in St. Louis. I'm thrilled you had a great stay! More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed September 26, 2012

Dear Fellow Travellers, I would like to make a special mention of the exceptional service I received in the restaurant by Esther Elgarico. She was just outstanding! In every way she gave me very personalized attention. I ate much more food than i would have due to the fasct that she was so wonderful to me as I was in... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing such great comments from your recent stay! I have personally spoken with Esther and thanked her for being so attentive and offering you personalized service. We hope to have the opportunity to host you again, whenever your travels find you in St. Louis! More 

Williamsburg, Virginia
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed September 24, 2012

Perfect location if you are stopping over in St. Louis (right off of the interstates) or attending a sporting event. Very clean, good service, and good food. The rooms are a little sterile, but extremely comfortable with all of the amenities. The restaurant/bar was also very good, with friendly, efficient service. The negative part of staying here is that -... More 

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Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay. Our historical building allows us to offer spacious guest rooms, which combine some of the original architecture with modern decor. I have thanked our associates for providing friendly, efficient service. We look forward to hosting you again in the future! More 

Dallas, Texas, United States
2 reviews
5 of 5 stars Reviewed September 23, 2012

This was my first stay at the Westin St. Louis and I had a great experience! From the moment I stepped in the front door, I was treated with so much kindness. I wish I could remember the name of the lady who checked me in. She was so friendly, professional and patient w/ all of my questions, and although... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your stay this past weekend. I have personally shared your comments with Rod as well as the front desk staff to thank them for being so attentive, patient and personable. We do strive to deliver all room service orders within 30 minutes, I apologize if we were not able to... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 23, 2012

. We stayed here on non -game weekend for my wife's birthday and we are extremely happy with everything about this hotel. Great staff. The front desk staff was professional warm and friendly. Same big “yes” for the staff from the restaurant very friendly .I want to recognize Meliha from the room service department. She was above and beyond ..She... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

I have shared your comments with Meliha and thanked her for being so attentive! I'm thrilled to know we are your home away from home, and hope that we will be part of the Birthday 2013 celebration! More 

Mountain Brook, Alabama
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 22, 2012

This hotel is simply awesome! All Weston's have heavenly beds and baths that make your stay a spa retreat! But this one is across the street from Busch stadium ( players stay there ) the outstanding service from staff - all of them but in particular " Eileen " made such an impression! Can't recommend this highly enuf! Food is... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the great compliments! I have personally shared them with Ilene and our food and beverage staff to thank them for a job well done. I'm thrilled we made such a lasting impression. We stand ready to serve you on your next visit. More 

Memphis, Tennessee
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 21, 2012

I have stayed here twice, once on business, once on a family trip just this month. Smaller hotel, but very nice. Food was great in restaurant in the lobby. Room was huge and easily fit our whole family (2 adutls, 3 small kids). We used one roll a away. Bet the ceilings were 12 feet, seperate tub, shower, huge bath... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for choosing us for both business and pleasure! We are conveniently located within walking distance of many attractions and venues in downtown St. Louis. Our Clark Street Grill offers breakfast, lunch and dinner with something for everyone's liking. We hope to have the opportunity to host you again in the future! More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed September 19, 2012

Fabulous, nicest Hotel in St Louis. We were attending a fund raiser for cancer research, BIG HOPE 1. The hotel and stay was excellent, convenient to everything downtown. The front desk staff was friendly and professional, the valet service were great, and the rooms are comfortable and impeccable. We enjoy the Clark Street Grill and had a great time at... More 

Was this review helpful? Yes
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the compliments! I have shared your comments with our staff and thanked them for being so attentive. We stand ready to welcome you back whenever your travels bring you back to the St. Louis area! More 

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