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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for Westin St. Louis
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Dallas, Texas
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

All of the luxury and good service that is typical of Westin is here. The location is also very good in that it is close to Busch Stadium which is picturesque. I couldn't give it 5 stars this time because of street construction out front and some renovation happening on the outside of the building. A scaffold outside the window... More 

Helpful?
Thank Rob M
1 review
1 of 5 stars Reviewed December 7, 2015 via mobile

Major construction works next door which (apparently) stop at midnight. It is like being at an airport on the runway. It is very disappointing that the management do not tell customers before they book. Works are supposed to continue until April 2016.

Helpful?
Thank kevmelbourne
Dan M, Manager at Westin St. Louis, responded to this review

Dear kevmelbourne, We’re truly disappointed to hear that the construction of the Spruce Street Bridge disrupted you during your stay, and we hope you will accept our sincere apologies. As much as we wish that the construction was not occurring in such close proximity to us, we unfortunately have no control over the city’s timing of these projects. We are... More 

Reno, Nevada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 6, 2015

The hotel is in a great location, right downtown near restaurants and bars, across the street from Busch Stadium, right next to the MetroLink, and walking distance to the Arch. The rooms were clean and the staff is very friendly and helpful.

Helpful?
Thank sshann0n
1 review
5 of 5 stars Reviewed December 5, 2015 via mobile

Awesome hotel!! Rooms are clean and bathrooms are amazing! Ester at the hotel bar is the best bar tender I've had! The hotel staff are very nice and knowledgeable about everything that's going on in the area. Perfect location to everything in St.Louis

Helpful?
Thank Brian J
Chatham, IL
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed December 3, 2015

In November we stayed one night to see the US soccer team play at Busch Stadium. The hotel is directly across the street from the stadium and is perfect for events there or at Ball Park Village. We had the stadium view to the east out of our room window, along with the Arch. The hotel was comfortable and stylish,... More 

Helpful?
Thank Richard C
Birmingham, Alabama
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 2, 2015

Every employee we encountered at the Westin was kind, helpful and friendly. The rooms are large and clean. The location is perfect. We were in town to visit the Arch and it was a nice easy walk from the hotel. Would love to stay here again if we make it back to St. Louis. Highly recommend staying here.

Helpful?
Thank KerriM36368
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

Had a great stay here at the Westin this past weekend. Nothing with the fault of the hotel but I do want to warn you, follow the signs to the hotel NOT YOUR GPS. With the construction it is very confusing. Room was very spacious and comfortable. Bathroom was luxurious. Our view wasn't the best but the bed was so... More 

Helpful?
Thank Nick R
Akron, Ohio
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

Great hotel right next to baseball village with awesome bars and night life. Easy access in walking distance to all downtown attractions. Huge clean room with comfortable beds bathrooms include a separate shower and huge bathtub. Paid $96 dollars a night unbelievable value for such a luxurious downtown hotel

Helpful?
Thank David H
1 review
1 of 5 stars Reviewed November 25, 2015 via mobile

$300 room, stains on carpet, large stain on bedding. I couldn't believe how much they charged, and how poor the upkeep was; I was looking forward to leaving the next morning. Aside from location convenience, I would never recommend the hotel. Four seasons is near by, less money, and exponentially nicer.

Helpful?
Thank Mad_travels19
Dan M, Manager at Westin St. Louis, responded to this review

Dear Mad_travels19, Please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know what you describe is not at all a reflection of the high standards for cleanliness to which we usually adhere. You are absolutely right to have expected better from us, and we understand how frustrating it is to have to... More 

Indianapolis, Indiana
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

I had the pleasure to stay at the Westin Hotel downtown St. Louis and found it to a very nice place to stay. It was close to plenty of good restaurants and right next door to Busch Stadium. The room was very nice and recently renovated. Marble bathrooms and new carpet. As I understand though they are still remodeling some... More 

Helpful?
Thank kayaking89
Theresa B, Public Relations Manager at Westin St. Louis, responded to this review

We truly thank you for staying with us and providing your feedback. We're delighted to hear that your stay was just about perfect! We are sorry to know that you felt our restaurant was overpriced, but we do feel we offer great value given the great quality of the food and the wonderful ambiance. We hope for the chance to... More 

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