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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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Ranked #10 of 124 Hotels in Saint Louis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
MrsH0607 O'Fallon, Missouri, United States
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1,035 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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O'Fallon, Missouri, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although we live in metro St. Louis we stayed at the Westin after our friends got married there last night. Everything was great & the wedding was absolutely gorgeous. We will certainly consider staying there again the next time we stay in the city. Yvette was on duty when we checked out & she was a delight! A big smile... More 

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Leeds, Alabama
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The facility was a perfect setting for a multi-day leadership training event. Staff went out of their way to ensure everything ran smoothly. The facilities met our needs perfectly and we had no issues with accommodating everyone (75+ people)

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW

My organization held a 150 person orientation at The Westin this past weekend. From day one, planning with the hotel team was EXCELLENT. Communication was clear, details were changed and my needs were met. The staff is incredibly professional and knows how to take care of both their client and their guests. 100% to staff for attitude and effort. Some... More 

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Draper, Utah
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Wanted so much to like this hotel. Love love the location. Upon arrival valet did not even come to car. Did not help with bags I had to ask the guy to please valet the car. Thought I had pulled into the back of the hotel. Rugs were dirty headed into hotel. Staff was not pleasant at front desk or... More 

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Robert W, General Manager at Westin St. Louis, responded to this review

Dear Sally N Bt F, Thank you for your review and I have to admit, after reading your review, “Oh no” is right! On behalf of the entire team, I am so sorry to have disappointed your expectations of the Westin St. Louis. I also agree that this type of experience is far from what we strive to provide and... More 

Perth, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is a little way out from the city centre but the rooms are huge! Food and service very good and in general the staff are helpful and friendly. Can't beat the westin's heavenly beds! Some areas around the hotel are a bit shady.

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Stirling, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin rooms are amazing and loved the bathrooms and the view of the Ballpark. No one would stay downtown as there's nothing there but if you are on business there or visiting the ice hockey at scott trade Center or baseball at Busch stadium then worth staying here for some luxury :) Loved our rooms and the bath and shower.... More 

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Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 1 night at the Westin with my kids over spring break. We really enjoyed out hotel experience. The beds are simply divine and built for pure comfort. The location is great and we could walk to downtown, great restaurants and the arch. The buffet was wonderful and with the groupon that we had we got free parking a... More 

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Boston, Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Having previously stayed at The Sheraton (built on top of a freeway...with noise to match), I upgraded to the Westin. Prices were high - but the service was excellent, the rooms vast and quiet and location just right for my business trip. The bar area was slightly curious due to construction on the dining room area but all round a... More 

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London, Canada
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just completed a family weekend in St. Louis and decided to stay at the Westin. Its in a great location and most Westin's have a great reputation, so we decided to get 4 rooms and have a big family reunion. I will start off saying that the server's in the restaurant are awesome! We had breakfast each morning and... More 

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Robert W, General Manager at Westin St. Louis, responded to this review

Dear Matt S, We appreciate the time you have taken to post your review of the Westin St. Louis. We are all very glad to read of your positive experience with our team in the restaurant and we all agree, Rod is great! It saddens us to read that the remainder of your experience was a disappointment, and for that... More 

Iowa
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 4 days at the Westin for a conference. The location was easy to find and my room looked right at Busch Stadium. Not a baseball fan, but this is the hotel you would want to be at if you are a fan. I am sure it would be crazy if there was a game playing and that could be... More 

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