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Westin St. Louis

4.0 of 5 811 Spruce St, Saint Louis, MO 63102
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Certificate of Excellence 2014
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Westin St. Louis
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Westin St. Louis
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938 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Naperville, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our experiences were phenomenal, remarkable, exceptional, sensational, magnificent, marvelous! We will definitely make the Westin our first choice of stay when we return the area! The employees had very nice smiles, very nice personalities and professional! Some of them went the extra mile to make our stay impressive! Our server at the restaurant was absolutely outstanding; he had a nice... More

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Senior Contributor
29 reviews 29 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on overnight business trip. The room was nicely appointed and very comfortable. Had a nice view of the stadium. The front desk was very nice when checking in. There are several places to eat and visit within walking distance. There is parking nearby for $20 per night. Would stay again when back in town.

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Bernardsville, NJ
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

So, I stayed here on Sunday night. Quiet neighborhood, maybe felt more strongly because the Cards had lost the National League championship (still an awesome season), and Busch Stadium loomed large and quiet (although worth a walk by, with great statues and nearby Ballpark Village.) Would love to explore neighborhood in daytime. This hotel was lovely, and clean, and the... More

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Robert W, General Manager at Westin St. Louis, responded to this review

Dear flipnb, On behalf of the entire team at the Westin St. Louis, thank you for posting your review of our hotel. We are very happy to read that you found the location of the hotel quiet and convenient to the various venues in the neighborhood. In addition, we strive to provide a comfortable, clean, and enjoyable experience with all... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location with a very helpful staff. I also had some reservation issues on this very busy weekend in St. Louis, but was very satisfied with the way hotel management resolved my problem. I will definitely stay here again.

Was this review helpful? Yes 2
Farmers Branch, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and in a great location downtown. The staff are very friendly, and all the downtown attractions are within an easy walk. The only downside is that the valet parking area can be a little congested, although the valets were extremely friendly and efficient.

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TX
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel several weeks ago as the Westin was listed as a part of the Rock N Roll marathon series "partner". I am running in both the Saturday morning and Sunday morning events (Half Marathon beginning at 7 a.m.) I purposely booked this hotel due to it's proximity to the race and EXPO as I am totally unfamiliar... More

Was this review helpful? Yes 3
Robert W, General Manager at Westin St. Louis, responded to this review

Dear medwards, We truly apologize for having to relocate your reservation. Although relocating is very rare for us, it is something we never intend to do, and believe it or not, we are very sensitive to how this can personally affect our relocated guests. I am completely aware of the this weekend’s situation and know that my team and I... More

Chicago, Illinois
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this hotel MONTHS in advance for the Rock 'n Roll Marathon. I paid for my registration and trained MONTHS for this race. Six days before the race, I receive a letter telling me that I no longer have a reservation there due to contractual obligations (meaning the Cardinals have extra games and they have to accommodate the fans). I'm... More

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Robert W, General Manager at Westin St. Louis, responded to this review

Dear Dick S, Per your request, I will not reply to your review except for stating that every guest we had the opportunity to speak with directly, we were able to come to a favorable conclusion with to this unfortunate situation. Thank you. Robert W. General Manager More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The Westin StLouis has notified me six days prior to the Rock n Roll marathon that my hotel reservation will be moved from a few blocks from the event to 20 miles away!!! Coincidentally the NLCS game 6 and 7 could potentially occur this same weekend so my family is bumped 20 miles to Westport. Amazingly the leadership of this... More

Was this review helpful? Yes 3
Robert W, General Manager at Westin St. Louis, responded to this review

Dear Charles G, On behalf of the entire team, I would like to give you my sincerest apologies for having to relocate your accommodations to another Four Diamond, Downtown St. Louis hotel. Since the posting of this review, I am fully aware of the conversations you have had with our management team which has resulted in your ultimate satisfaction from... More

Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We consider this our luxury indulgence when we go to STL. Everytime we have stayed here ( i think four times) the staff and the hotel have been consistantly good. The prices are up sometimes but check for specials and ASK for a special rate or promotion.

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Winnie, Texas
Top Contributor
144 reviews 144 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 2nd time to stay at the Westin and we were so glad we were able to get a room since the area was filled with visitors for the SF Giants/Cardinals playoff game & the 49ers/Rams game. The staff was very friendly and helpful when we checked in - she gave us a list of local restaurants to... More

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Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis

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