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Westin St. Louis

Certificate of Excellence
GreenLeadersBronze level
811 Spruce St, Saint Louis, MO 63102
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Westin St. Louis
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1,213 Reviews from our TripAdvisor Community

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Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a real sleeper as far as I am concerned. It's location is great for going to the Ball Park or the Ball Park Village. Actually the hotel is located so you can walk to many of the local hotspot, such as the Broadway Oyster Bar, The Flying Saucer, and then they will hail you a cab to... More 

Helpful?
Thank illinidodoo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to visit for fun for a week and stayed at the Westin. We stayed in a suite. The bathrooms are BEAUTIFUL and spacious! The room did not come with a fridge or microwave but with a quick call downstairs, they had one delivered! We enjoyed our house keeper a LOT! Her name is Samija. Samija I am sure... More 

Helpful?
Thank Aprilmay_Augustmarie
Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely older hotel, right across the street from the baseball park. If you are attending a ballgame this could not be closer. It is also directly across the street from the ballpark parking garage, which is a reasonable cost for parking (especially in the off-season). The room was quite nice, and the bathroom was huge and beautiful.... More 

Helpful?
Thank IllinoisAlan
New York City, New York
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I want to love this hotel. I would give it 5 stars on the building and rooms alone. The bathrooms are flat out luxurious, deep tubs and separate rain showers. Fantastic. The beds are incredibly comfortable and the rooms very large. The location is excellent, steps from the baseball stadium and a number of solid dining choices. However, there is... More 

Helpful?
Thank Mark A
Theresa B, Public Relations Manager at Westin St. Louis, responded to this review

Dear Mark A., Thank you for recently providing feedback regarding your experience at the Westin St. Louis. We were delighted to read that you enjoyed your spacious and comfortable accommodations. Our close proximity to so many downtown dining options certainly is an added bonus for our guests! We were so sorry, though, to read about the issues you experienced that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a really nice time. Staff was very friendly and helpful. We ate breakfast before leaving in the restaurant our server assistant Rod was awesome and made us feel very welcome from the time we were seated until the time we left. Thank you and we will be back. ST. LOUIS WESTIN #AWESOME

Helpful?
Thank Athena E
Baton Rouge, Louisiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This is my 2nd trip to St. Louis and first time staying at the Westin. Definitely wouldn't be my choice to stay at next time. The construction around the hotel is an eyesore, and while they can't help it and I understand that, the hotel seems to lack any sort of pizzaz to make itself stand out among the other... More 

Helpful?
Thank travelnole08
Chandler, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

The service by all employees of this motel was outstanding. Check in was fast and easy, room was extremely clean and the young men assisting with valet and cabs were friendly and engaging. The food in the restaurant was very good and the specials each day were unique. The service in the restaurant was exceptional. The servers were the highlight... More 

Helpful?
Thank claudineblank
Metamora, Illinois
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for my 50th birthday weekend. Went on a tour of Busch Stadium and Ballpark Village. The location was awesome being right next to the stadium. I found during the baseball off season there are deals to be had. We received a rate of $109 for the room and I self parked across the street for $5....that's... More 

Helpful?
Thank Jholls
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the hotel was clean. I did enjoy my room, but mostly the bath tub, in just a 2 night stay, I took 4 wonderful baths! But the best person, by a landslide, was Rod, the server assistant! Rod was professional, funny and very personable. Rod made my stay one to remember, his service and memory was... More 

Helpful?
Thank Lynn D
Theresa B, Public Relations Manager at Westin St. Louis, responded to this review

Thank you for this amazing feedback - we'll definitely share your kind words with Rod! We pride ourselves on delivering this level of truly memorable service, and we really appreciate you sharing this experience with us. We can't wait to welcome you back for another uniquely wonderful stay on your next return to St. Louis! More 

Tampa, Florida
Level Contributor
88 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This used to be my absolute favorite hotel in St. Louis. But alas, no more. Due to weather delays I got to hotel after 1 am. Had to wait for front desk attendant to finish texting before tending to me and I was clearly slowing his roll by making him come check me in. And I think they are using... More 

Helpful?
Thank Sunnydove
Dan M, Manager at Westin St. Louis, responded to this review

Dear Sunnydove, Thank you for your feedback, and we’re so happy that you enjoyed a great night’s sleep and the comfort of your room accommodations. Please accept our sincerest apologies, however, for the sub-par service you received at the Front Desk. This is the complete opposite of what is expected of our employees, and this issue will be dealt with... More 

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