I'm a SPG Gold member and a Westin fan. The rooms are nice, and the location is excellent if you're attending a baseball game. It's easily accessible from the light rail system. However, they were certainly having a bad day with service. A colleague and I were both told that our rooms were being prepared and that they'd be ready...
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The location is just a mere couple hundred feet from the ball stadium making it the best place to stay if you want to go to a game. The cost for parking is $19 a night and if you want internet, it is 10.95 a night. Room is big and the bathroom is bigger. There is a fridge, minibar, hair...
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I stayed on 2 separate occasions...the first I was approximately 35 minutes past check out and yet they allowed me to check out for one day only.
The chicken salad wraps are fantastic and make for a wonderful meal. I received fantastic service in addition to the wonderful room.
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Thank you for your comments! The chicken salad wraps are part of our new menu in the Clark Street Grill and we're delighted that you enjoyed them! I've personally shared your comments with our Chef and culinary staff.
When we can, we're happy to accomodate check-out past the standard time, which allows for a little extra time of renewal. We...
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Our family went to St. Louis for a college graduation. We had 2 rooms for 3 nights. Yvette at reception was very attentive and took the time to find me a very quiet room. The service was exceptional. Both rooms were huge, spotless, well appointed and the beds heavenly. Even the attendants at self-park were so friendly. We had a...
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Thank you so much for your wonderful comments! I have personally shared them with Yvette, who takes pride in her job and we're thrilled it shows.
Nothing's better than a late afternoon 'power nap' in a Heavenly bed to leave you feeling refreshed.
We look foward to hosting you again whenever your travels bring you back to St. Louis.
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I have stayed at many Westins and this Westin ranks up there being one of my favorites. I loved the cleanliness of the hotel and the nice size rooms. We went with 2 other couples to celebrate our Anniversaries and Maranda at checkin took good care of us. This Westin is less than a block from Busch stadium and ballpark...
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Thank you for making us a part of your celebration! I have personally shared your comments with Maranda, and thank you for taking the time to post a review.
We wish you many more years of happiness and hope to continue to be a part of your annual celebration.
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I have been traveling to STL 2-3 times a year,for the past 15 years. Westin's are always a safe bet, however, this intimate location has a staff who are incredibly attentive and helpful. The rooms are spotless, the fitness area is superb and if you have time for a facial or massage, I highly recommend it.
If you business is...
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Thank you for taking the time to post your comments. We are conveniently located within steps of several attractions in the downtown area.
Our fitness center is larger than most, and offers spa services, which hopefully left you feeling renewed. We look forward to welcoming you back in June!
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This gem of a Westin was a suprise find during my recent one night stay. I was impressed how the renovation maintained bldg exterior but inside was a clean, modern hotel in brown/biege hues. Room was clean, bathrrom very spacious (loved glass enclosed shower). My room 637 was so big. Best of all was Yvette at checkin/check out, it's always...
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Thank you for taking the time to post a review! Because our building is historic, it allows for us to offer larger guest rooms and guest bathrooms, including a separate shower. The mix of historic structures with modern decor offers a sophisticated atmosphere. I have personally shared your comments with Yvette! We look forward to hosting you again whevener your...
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My wife is a hairdresser and had a show to attend in St. Louis. The rest of the fam tagged along and we had a nice, quiet stay at the Westin. Our room was big enough for my 2 boys and I to stretch out and they also have a very nice fitness area across the courtyard. The valet folks...
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We're delighted you and your family were able to enjoy a great escape while your wife was travelling on business, and we thank you for taking the time to post a review.
While we do not not offer shuttle service, we do have car services available upon request, as well as a taxi stand nearby.
I've personally shared your comments...
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I recently got married in St. Louis and we had our reception at The Westin. It was amazing. The customer service was by far the best. There were absolutely NO problems with anything leading up to the reception and during (and even after!). Tracey Barrier-Edwards and Heather Tipton were absolutely fantastic to work with throughout the planning period. They handled...
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We are honored to have been a part of your most memorable day. Our associates strive to offer personal, attentive service stand ready to fulfill any an all requests.
I have personally shared your review with Tracey, Heather and our associates who transformed the ballroom for your special day. We wish you many happy years ahead, and hope to continue...
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Picked this Hotel due to location (Right next to Busch Stadium) and have stayed at Westins before. They do not disappoint for the comfortable beds and quiet rooms. The room was very large with a huge bathroom with deep tub and seperate shower area all beatifully tiled. Parking is a short walk to the lot a block away or you...
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Thank you for picking our hotel! Our historic building allows us to offer larger guest rooms and guest bathrooms, in which our Heavenly bed and Heavenly shower allows one to relax. We do offer both self and valet parking, and several views, including the stadium and the city. Our attentive staff stands ready to serve whenever your travels bring you...
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