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All 124 Saint Louis hotels

HoteLumiere

4.0 of 5 Hotel   |   999 N. 2nd St., Saint Louis, MO 63102 (Downtown)
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40%
Ranked #83 of 124 hotels in Saint Louis
A recent review
3 of 5 stars reviewed 1 week ago
KelliLeighmomof3 Corning
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249 people have reviewed this hotel

Traveler rating
    51
    46
    51
    40
    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Corning
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We needed a suite and all the local hotels were booked so against better judgment, we booked our rooms here. As other have said, the hotel is dirty. Aside from that, the staff needs to be trained on customer interaction. When we arrived, the room was in my name but I didn't have my purse. My husband had his and... More

Was this review helpful? Yes
New Gloucester, Maine
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel needs a lot of maintenance, the rugs in our room were filthy. The rug in the hallway were dirty. Our closet door was broke, the safe was broke. the beds were very comfortable and the staff was great..

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Saint Francis, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

The hotels had really bad stains, most of the rooms smelled like smoke, no fitted sheets on the bed, no duvet cover on the comforter, strange yellow line on the ceiling around the whole thing, no food at the hotel except the casino which was really full of smoke, RUDE cleaning staff, garbage sitting in the hallways for HOURS, very... More

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Fort Worth, Texas, United States
Top Contributor
106 reviews 106 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago

I just spent 4 nights here and from check-in to the time we left it was awful. When we arrived aand our room wasn't ready (we were a little early). We were told to come back at 2:30 and they would have rooms. We came back and the line was an hour long and we were told we had to... More

Was this review helpful? Yes 1
Kansas City, Kansas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I am truly saddened at our recent weekend getaway in St. Louis. My husband and I have been so crazy busy and wanted a nice time with ourkids and decided to splurge on a suite for three nights over the 4th of July holiday. At $220/night I expected WAY more than what I saw. I am absolutely appalled at the... More

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Piedmont, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

On July 4th we called 2 hrs. prior to checkin to see about checking in early and was told our reservation was cancelled! Asked for manager and was told no manager available to speak with! Really this was Ridiculous!! Person on phone NOT HELPFUL AT ALL. Called back 10 min. later and spoke with Alex and he was EXTREMELY helpful.... More

Was this review helpful? Yes
Eric H, General Manager at HoteLumiere, responded to this review

Thank you Shelly T, for taking the time to comment on our facility. We appreciate all feedback. Please know that your comments have been heard and are being shared amongst our hotel team. Thank you for your positive comments about Alex - I'm glad to see you were able to experience how great he is as one of our Front... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

PROS: The Lobby has a nice and fabulous with a 3-4 Story Waterfall and elegant and modern feel to the furniture and the parking lot was very secure, with security monitoring the the grounds at all times and the enclosed walkway to the casino was nice and clean and the casino was nice and clean, and Location is awesome if... More

Was this review helpful? Yes 1
Eric H, General Manager at HoteLumiere, responded to this review

Thank you coreyw689, for taking the time to comment on our facility. We appreciate all feedback. Please know that your comments have been heard and are being shared amongst our hotel team. Thank you for your positive comments about our Lobby, Security Team, and Casino. I am sorry to hear our Hotel did not meet your expectations. With our new... More

Bellevue
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

When we pulled up in front of the hotel there was a child in the valet lane peeing. That should have been a signal to leave and go somewhere else. From start to finish this was the worst hotel stay I've ever had. The lobby is clean and pretty but it stops there. Service was horrible. We waited almost two... More

Was this review helpful? Yes 3
Eric H, General Manager at HoteLumiere, responded to this review

Thank you Kberi, for taking the time to comment on our facility. We appreciate all feedback. Please know that your comments have been heard and are being shared amongst our hotel team. I apologize for the delay in delivery of your requested items - that delay should not have happened. As do most establishments that have food and drink services,... More

Indiana
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We took advantage of a baseball package, which was a very good value and included an easy-to-find shuttle to Busch Stadium. The rooms are all suites and quite spacious. Front desk service was excellent. The big negative here was in the availability of nearby services, such as dining or coffee / drinks. Clearly, this quite large hotel expects its guests... More

Was this review helpful? Yes
Eric H, Manager at HoteLumiere, responded to this review

Thank you Indy39, for taking the time to share your experience at HoteLumiere. We appreciate your feedback and comments. It is good to read your comments about our spacious rooms, the great value of our Cardinals Package and the excellent service form our Front Desk staff. Thank you also for your details about our services located at the Casino and... More

Lake Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As others have stated the carpets are filthy and need a deep cleaning. The front desk staff was impersonal. The book states vending on first and fourth floors which is false. You can purchase a bottled soda from the front desk for $3! Better places to stay for a family which would include breakfast, friendliness, and cleanliness

Was this review helpful? Yes 1
Eric H, Manager at HoteLumiere, responded to this review

Thank you bobodawg2000, for taking the time to comment on our facility. We appreciate all feedback! Please know that your comments have been heard and are being shared amongst our hotel and casino teams. We apologize for the challenges and misinformation experienced during your stay with us. I am personally sorry that our staff seemed impersonal when interacting with your... More

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Additional Information about HoteLumiere

Address: 999 N. 2nd St., Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — HoteLumiere 4*
Reservation Options:
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Also Known As:
Hotelumiere Hotel Saint Louis
Lumiere Place Hotel

58 photos of this hotel

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Casino Hotel in Saint Louis #5 Spa Hotel in Saint Louis #11 Luxury Hotel in Saint Louis
Hotel Class
Official Description (provided by the hotel)
HoteLumiere is a 294 all-suite hotel that is seconds from downtown Saint Louis and the famous Gateway Arch. The hotel is connected to the casino at Lumiere Place via sky bridge, features suites outfitted with two flat panel TVs, iPod® docking stations, refreshment centers and amenities from Wolfgang Puck and Gilchrest & Soames. In addition, all signature pillow-top mattresses are dressed with a plush Italian duvet and 100% Egyptian cotton sheets. ... more   less 
Number of rooms
294

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