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HoteLumiere

4.0 of 5 999 N 2nd St, Saint Louis, MO 63102
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292 reviews from our community

Traveler rating
    57
    55
    68
    43
    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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San Clemente, California
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars

I stayed here the night before flying out of St Louis Airport after being in Columbia, Missouri for business. I didn't read some of the other reviews until after I checked in, and was surprised about some of the so-so reviews. I don't know if there's a newly renovated wing and a block of rooms that are second rate. The... More 

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Rockville, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed there this past weekend. The casino was dirty. Most of the ppl in the casino appeared to be gambling money they couldn't afford to lose. The buffet was terrible considering the price. The room was generally clean, but worn. Its a nice location and cheaper than River City, but if you are just going to primarily gamble, I'd... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Front desk staff was welcoming upon arrival. This is an old Embassy Suites location and looks to not have been updated in some time. Although kept very clean, it is quite noticeable it needs a refreshment...Worn Carpet in the room, drab paint, dark/small bathroom. It is nice they are suites (separate bedroom). The bed was very comfortable and linens &... More 

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Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a blues game. Front desk was very nice and helpful. I just expected more for a 4 star hotel. Exploded vacum was left in the hallway with dust all over the floor, stairway is horrible. Room was decent but headboard was all torn up. The skywalk to the casino was nice. Just an average overall experience.

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1 review
5 of 5 stars Reviewed 1 week ago

I was in town in early February for an event and our group had a room booked at this hotel. First impressions? The not-so-over-the-top exterior was hiding a beautiful gem of a hotel on the inside! We pulled up to check-in and were greeted by the gentleman at the valet service, the porter held the door for us and greeted... More 

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Saint Joseph, Missouri
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is overpriced in my opinion. Nothing stood out to me. I thought the rooms smelled and needed the room replaced. The iron was broke and the ironing board was covered in stains. I would recommend staying somewhere else. Specially for the price.

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Columbia, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was awesome! The front desk was AMAZING (specifically Mattie) who helped us a ton. After an initial credit card mishap, she made sure everything was taken care of immediately and efficiently. She gave us a good laugh and had wonderful customer service. Probably some of the best I have ever had. The hotel was very clean, and did NOT... More 

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Westland, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

Wife and I were absolutely pleased and very satisfied with our stay (arrived morning of January 29 and departed afternoon of January 31, 2015). From the employees at check-in to all employees we came in contact with ... everyone was very pleasant and courteous. The room did show some wear due to age, but was extremely clean and nicely laid... More 

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Eric H, General Manager at HoteLumiere, responded to this review

Thank you, billyp229, for taking the time to submit your feedback. Thanks also for deciding to judge us for yourself and I'm glad that we exceeded your expectations! That is always the goal of our property. Again, thanks for staying with us and we look forward to serving you in the future! More 

Maunie, Illinois, United States
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After booking this hotel and reading the reviews, I was very concerned about my stay. However, this place was perfect. Within walking distance of everything. Our room was very clean above expectations and all of the staff were very polite and courteous! We will definitely be staying here again!

Was this review helpful? Yes
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Kimberly P, for your honest feedback. We appreciate the fact that you decided to see things for yourself and give us the opportunity to serve you. I'm glad we exceeded your expectations and we look forward to serving you again in the future! More 

Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2015

The lobby is large and access to the casino is convenient. Parking is also close by and only $10/night. The rooms were nicely laid out but awesome. It is truly what I would consider 3 star - nothing grand but nice enough to stay. For what we paid $109/night I thought it was appropriate. I would stay again at that... More 

Was this review helpful? Yes
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, xshort5, for taking the time to share your comments. We appreciate your business and look forward to serving you again in the future. More 

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Additional Information about HoteLumiere

Address: 999 N 2nd St, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — HoteLumiere 4*
Number of rooms: 294
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Also Known As:
Hotelumiere Hotel Saint Louis
Lumiere Place Hotel
Hotel Style:
#4 Casino Hotel in Saint Louis
#4 Spa Hotel in Saint Louis
#11 Luxury Hotel in Saint Louis

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