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Chase Park Plaza

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212 - 232 N. Kings Highway Blvd., Saint Louis, MO 63108
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720 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jefferson City, Missouri
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Did some photography business here, paid for a room. The place is historically beautiful and large. Talked to management about our project prior. While shooting, still got lectured by management (I'm sure different people) For the cost of the room, there should have been a coffee pot. I get those at the $60 room down the rd along with free... More 

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Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is hotel clean and save. Close to walk to the forest park. It not to far to St. Louis Zoo about 2 miles. Need to ask taxi phone number to pick up. The ticket included with the show not expensive. Should bring your water and food. Food inside very expensive.

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

Thank you for sharing your experience at The Chase Park Plaza with us. We’re happy you had an opportunity to enjoy the St. Louis Zoo while here and we appreciate you mentioning our close proximity to Forest Park. It would be our pleasure to have you return and we hope it’s soon! More 

Columbia, MO USA
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I took our youngest grandson on a 12-day road trip through the mid-central/south US and stayed at the Chase Park Plaza our last night on the road. It was our most uncomfortable and expensive ($280 for a standard room) lodging of our trip. Certainly, the property is historic...but dated and seriously lacking modern attributes. Our room, with... More 

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

Reading your review has left us disappointed. We wish that your stay with your grandson had been much more comfortable. We encourage our guests to reach out to us immediately should anything occur with their stay that needs our attention. It would have been our pleasure to assist in any way. Our hope is that you will reconsider and stay... More 

Memphis, Tennessee
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed here and I have enjoyed both times, this time even more so. Our check in was uneventful, which is always a good sign. Our rooms were ready and exactly what we had reserved.. Again, a good sign. The staff was always pleasant and helpful. We had a small problem with Expedia, which... More 

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

It’s great to hear that your stay at The Chase Park Plaza provided you with a convenient and comfortable experience; fully meeting your expectations. Our staff works hard to ensure each and every guest is happy with their stay and we’re thrilled we met that goal with you. It would be our pleasure to welcome you back and we thank... More 

Juno Beach, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I love old hotels and the Chase Park Plaza is a grand one located in a beautiful neighborhood in the Central West End of St Louis overlooking a park and near the St Louis zoo and Washington University. Nearby Euclid Ave. offers small shops and numerous restaurants and feels a bit like a miniature version of Georgetown. Downtown and the... More 

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

Thank you for taking the time to go over so many details regarding your recent stay at The Chase Park Plaza. Hearing from our guests in this forum is a great privilege and we appreciate all feedback, positive or otherwise, as it gives us the ability to know what improvements are needed from the perspective of our guests. We do... More 

Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for a business conference. Gorgeous hotel. The room was wonderful. The bed was very comfortable and I slept well. The service was excellent and the restaurants in the hotel were very good.

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

We’re so pleased to hear that your recent stay at The Chase Park Plaza was comfortable. Having a place to retreat to during a busy business conference is priceless and we’re happy we were able to provide you with that. Thank you for your kind compliments for both our staff and property and we look forward to welcoming you back... More 

Everett, Washington
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

Beautifully restored in a great part of town, but I had dirty sheets, internet charges beyond acceptable, room without fridge or water bottles, poor maid service. I was under impressed. Concierge level didn't tell me there was a charge for services (!). On a plus side, great gym with classes, beautiful lobby & very responsive front desk. Garage access challenging.

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

While we’re pleased to read that you enjoyed your time spent in our fitness and wellness center, we do regret that you felt the value did not match your expectations. We will discuss the conditions of your room with our Housekeeping staff, in order to pre-empt any further occurrences and we encourage you to browse our website, which details all... More 

Kansas City, Missouri
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Poor customer service effected our stay at this beautiful grandhotel. We were arriving before check in on Friday around 12 PM. My husband needed to drop me quickly and get to a business appointment 100 miles away. I called the Hotel on Thursday and requested an early check in and was told my room was ready and waiting so this... More 

Was this review helpful? Yes 1
ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

Your review certainly has us concerned, as this is not at all the treatment we want for our valued guests. Hearing that there were misunderstandings, we absolutely apologize for those and wish that your stay had represented the high quality of standards we desire for each stay. Our management team will be apprised of your challenges and we hope that... More 

Cambridge, UK
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

In a young city a nearly 100 year old hotel runs the risk of being outdated. Not the case here. They've modernised the hotel throughout, but stayed true to the history and classic nature of the building. The rooms are of a good size. Mine had a sitting/lounge area with a desk, separate from the bedroom. The bathroom was a... More 

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ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

Thank you so much for taking the time to share your recent experience at The Chase Park Plaza! We’re thrilled to read that you took advantage of our central location and visited places like the Saint Louis Zoo and the wonderful walking paths in Forest Park. It makes us happy to read that you appreciate the efforts we’ve made to... More 

Ajijic, Mexico
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely lovely hotel, great one bedroom suite on a corner looking over Forest Park. Food in hotel was top notch! Although we did not partake in the in house Cinema, I think it is a GREAT feature to be able to see a movie in house instead of driving out to some shopping center or something. Room was above average,... More 

Was this review helpful? Yes
ChaseParkPlazaHotel, General Manager at Chase Park Plaza, responded to this review

We’re delighted to read that your stay at The Chase Park Plaza provided you with an enjoyable experience in St. Louis. Thank you for your kind compliments for our staff and property and for your understanding on a very busy schedule for our Housekeeping team. We do apologize that the services you received were not up to par. We look... More 

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