Staff is consistently polite and friendly, going the extra mile to make our stays here a pleasure.
Just across the street is a gourmet grocery store that provides every kind of yummy beverage and snack. The Central West End is charming and fascinating. This weekend was a "Sheepapalooza" with owners of sheepdogs at all the sidewalk cafes, with fuzzy white...
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I've stayed here a couple of times and the location is ideal. Walk to the park, shops, restaurants and if you're up for a 1.5mi trek... To SLU.
Nice accommodations, good food, great staff.
They definitely need more people and supplies on busy weekends ie graduation.. however it's clear the staff is doing their best with what they're given. (owners...
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We were attending a 4 day business convention at this location so the choice of hotel was not ours. If it had have been, I would have checked out after the first night!
We had endured a long & rather arduous journey (25 hours from leaving home to arriving at the hotel) and were in need of rest & comfort....
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Thank you so much for posting a review of the Chase Park Plaza.
I would first like to offer my sincere apologies for the issues that you experienced while staying at the hotel. It is always dissappointing to hear that we have not exceeded our guests expectations as we take this very seriously. It appears that we missed the opportunity...
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Good quality hotel. Very consistent. Staff is very accommodating. location in Central West End great for food, strolling and shopping. Just across the street from Forest Park.
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It was definitely a pleasure reading the terrific review that you posted about your experience at the Chase. I will be sure to pass along your positive comments to the entire team so that we can continue to provide our gests with exceptional service in a fantastic location.
Andy Ellis, Director of Sales & Marketing
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A lovely historic hotel in a great neighborhood with plenty of boutiques and restaurants. The movie theater and gorgeous outdoor pool are a plus!!
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Thank you for your wonderful comments about your recent stay at the Chase Park Plaza.
I do hope that you were able to experience the amenities of the hotel as well as exploring the surrounding area.
Please let us know the next time you are in St. Louis as we would welcome the opportunity to host you again.
Andy Ellis,...
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Nice hotel. They are upgrading the tv's so some rooms, even though having 2 TV's, many have one flat screen and one old tube type. They have 2 sections and evidently the clerk at check in does not have a floor plan available for the tower by the "live-in" area (at least that is what I was told). When I...
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Thank you for the terrific review that you posted recently.
I apologize for the inconvenience that you experienced when first arriving at the hotel but I was pleased to see that we were able to take care of this and provide you with a two-bedroom suite.
Having the movie theatre on property is such a wonderful amenity for our guests...
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I live within an hour of STL but when there is a lot going on in the city on weekends, I like to treat myself by staying at the Chase. It is definitely the best hotel in STL! Staff are all friendly and accommodating, rooms are luxurious and clean, so many amenities with the restaurants, movie theater, etc. and everything...
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I am so pleased to hear that we are your hotel of choice when it's time to get away for the weekend.
Our central location in the heart of everything coupled with all the amenities within the hotel itself makes us an ideal choice for those looking to relax and experience St. Louis. Our guests love the fact that we...
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Arrived at the hotel and was greeted warmly by those at the front desk. As an iPrefer member, I questioned whether an upgrade was available and was told that there was, but I would be charged for it (she'd not heard of the iPrefer membership program - even after I provided written information about it). A call to the manager...
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I am so pleased that your stay at the Chase was "Absolutely Wonderful". It is always great to hear such comments and be able to share these with our team.
The Club Level does offer some terrific added amenities and Forest Park this time of year is a wonderful site. I'm pleased that you were able to experience the view...
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What a lovely, classic hotel! Stayed one Saturday night for a mini-getaway in a one-BR suite (629). Room tastefully appointed, clean; windows faced east towards outdoor heated pool, and south so we could see Forest Park off to the right. Mini fridge in the living room area to stash our bottle of wine. Bathroom was small but clean and functional,...
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Thank you for the great review of the Chase Park Plaza and for the recommendation.
It is always nice to receive such positive comments from our guest and a pleasure to be able to pass these along to our team to show them what a wonderful job they do.
I was so glad to see that you enjoyed the hotel,...
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Going to a Blues game and forgot that the Cubs were in town to play the Cards so the usual good hotels downtown were booked. So we decide to try this place and were we really glad we did. Only a short cab ride to the game, and the place was really nice. They even have a five screen theater...
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I'm so glad we were able to accommodate you during your recent visit to St. Louis for the Blues game. Our location in the Central West End and across from Forest Park offers our guests a wide variety of things to do while in town and our proximity to the Downtown area makes us as ideal choice for our out...
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