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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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Hyatt Regency St. Louis at The Arch
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1,806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
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Brooklyn, New York
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 28, 2012

This was the second stop on our road trip to Vegas from NY. The room was very small but VERY comfortable and we had an awesome view of the arch. Even the proximity of the arch to the hotel was worth the stay. It was a very short block away. The hotel was beautiful and the restaurant in the hotel... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review blue_butterflyzz! Please let me know if your travels bring you back to the St. Louis area for a longer stay. The city offers a variety of great activities and we have a great staff that can help create a memorable trip for you. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 27, 2012

The hotel is overall very good. I have been there for a professional conference and I have to say that the conference rooms were all excellent. The quality of the audio (when speaker were using microphone) in every room (from small to very large) was extremely good. The hotel is located in a nice location, few steps from the arch,... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Randajeur! I will make sure to pass on your positive comments about our Audio quality to our AV staff, I am sure they will appreciate the recognition. I hope that your travels will bring you back to visit us again! Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Kansas City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 25, 2012

The Hyatt has a good location. It is a few blocks from the baseball stadium in one direction and a few blocks from the football stadium in the opposite direction. Across the street is the Arch. By ‘across the street’, I mean across 12 lanes of traffic. It is a large hotel (used to be two hotels, now combined into... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for your review and positive comments about our staff TravelerKansasCity! We do have a great location close to a variety of activities as well as the Arch. I apologize for not having completed a request to deliver hangers to your room; I will share your feedback with our Housekeeping management team. Please let me know if there is... More 

Bloomfield Hills, Michigan
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 23, 2012

We were in town for a wedding at the Hyatt so we booked a Jr Suite at a good group rate. As soon as we arrived we were impressed with the excellent service from everyone we encountered. Check in and check out were quick and easy. The concierge (Andrea) knew everything you could possibly want to know about the St.... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review tageo! Andrea is a tremendous source of knowledge for anything related to St. Louis and was our Associate of the Year. She does a great job of welcoming all of our guests; I will make sure to pass on your comments to her. The trail near the River is a great run or bike... More 

Lakeland, TN
Top Contributor
69 reviews 69 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 22, 2012

We stayed here on a Saturday night. Ususally I am concerned because Saturday nights and downtown things are usually busier, with more noise. Our room was a king room on the 10 floor. Room 1017. It was not facing the arch, which would have been better for a better view. But we didn't have any street noise and the room's... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review MSBENNY! Our security team works very hard on our busy weekends to provide a quiet environment for guests who stay in our hotel. I appreciate your positive comments about our Front Office staff; I will make sure your comments are shared with them. Please let me know if there is anything I can do... More 

Illinois
Top Contributor
66 reviews 66 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 22, 2012

Stayed at the Hyatt the Friday of the playoff games. Very easy check in...great customer service. Room is a nice typical hotel room. Very comfortable bed and bedding. We did not care for the shampoo/soap. Very odd scent! Breakfast was included with our rate, which was the buffet. Nice selection, food not very hot. Would have cost $35 if it... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review ksp93! It’s always great to hear positive feedback about the service our associates have given. I will pass on your comments about the breakfast buffet to our Food and Beverage team so we can do a better job on your next visit. Please let me know if there is anything I can do to... More 

Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 22, 2012 via mobile

We stayed with our child's marching band for a large competition. This is the first year that we have used the Hyatt and we found the accommodations to be better than other facilities we have used in the past. Check in was quick upon our arrival even with the large number of guests arriving at the same time. There was... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Bill H! I appreciated your positive comments about our staff, I will make sure that they are shared with the hotel. Please let me know if there is anything I can do to personally assist you. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Dexter, Missouri
Top Contributor
57 reviews 57 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2012

Fast, very friendly check-in. I decided to ask for an upgrade so I could have an Arch view and they were happy to assist me. $40.00 more and I got a deluxe room/Arch View. Very spacious! Excellant view. Very clean and modern. This hotel has gone through a major renovation & has made vast improvments. Lounge area very accomodating. Will... More 

Was this review helpful? Yes 1
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Pam W! I appreciate your comments acknowledging our successful renovation. Please contact me if there is anything I can do to personally assist you on a future reservation. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Grand Rapids, Michigan
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 18, 2012

This hotel had amazing lobby, staff, view, everything! We could look out our window and see an unobstructed view of the entire arch. While we didn't stay long enough to take advantage of the restaurants, they looked amazing and I would definitely go back to this hotel again for a longer period of time.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review bengalc! On your return visit please make sure to try out one of our restaurant selections, I personally recommend the Brewhouse as they have a large variety of draft beers and a great menu! Please let me know if there is anything else I can do to assist you. Kim Halbrehder - Assistant Rooms... More 

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