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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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1,837 Reviews from our TripAdvisor Community

Traveler rating
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    633
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    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
See the most recent reviews
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 29, 2012

From the check in to the checkout e experience was great. The front desk clerk was very helpful with information and seem to do enough for me. The room had an amazing view of the Arch but even without it was a very modern yet comfortable room. The bathroom had a very nice supply of amenities and the walk in... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Dalcrew1985! I will make sure to pass on your comments about our Front Desk to our Front Office Manager. Our room service menu has a variety of great options and on a cold day nothing beats being able to sleep in and eat a nice meal in bed. I hope your travels will bring... More 

Utah
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 28, 2012

We stayed mid December for 3 days. It was probably one of the most beautiful rooms I have ever stayed in. Clean, and the view of the arch was incredible! The staff was friendly and helpful. Parking just a block and a half away is close and cheaper than at the hotel. Ask the staff when you check in where... More 

Was this review helpful? Yes 1
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review and also the enthusiastic recommendation MPA63! Please let me know if there is anything I can do to personally assist you on a return visit. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Washington DC, District of Columbia
Top Contributor
2,118 reviews 2,118 reviews
152 hotel reviews
1,135 helpful votes 1,135 helpful votes
5 of 5 stars Reviewed December 27, 2012

Tip: self park is not so expensive, it has some good deals (weekends = $3, week days = $8). We thought that the parks around were cheaper and in the end we paid $20 for 16h/parking, avoid the park on 295 N. 7th Street - next to Macys (they adv $10 maximum per day but it's NOT TRUE). Pros: excellent... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review Helena G! I appreciated your information on parking options located near the hotel and your overall recommendation of the hotel and our Breakfast restaurant. If your travels bring you back to the hotel, please let me know so I can personally assist you. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Top Contributor
69 reviews 69 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 26, 2012 via mobile

We came here for a night away from the kids. The room was very nice and clean. The shower is huge with great water pressure, I probably could have spent an hour in there. The staff was very nice and friendly. 3 restaurant/bars in the hotel so you don't have to leave to eat or drink which is very nice.... More 

Was this review helpful? Yes 1
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review magnifiedplaid! We have a great selection of restaurants at the hotel. From our Ruth's Chris restaurant to our Brewhouse sports pub we have an option to make sure our guests are happy. We look forward to accommodating you on a future visit! Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Denver
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 21, 2012

If you're into partying all night long and NOT sleeping then by all means stay here. We found the rooms to be very noisy. We had a much better stay at the St. Louis Union Station, quiet rooms, just a bit further in walking distance to the happening spots. The service at this hotel was great however. Security was on... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the feedback from your recent stay clint r. I apologize for the concerns you experienced with noise from your stay. I appreciated your recognition of our security team’s efforts. Please let me know if there is anything I can do to personally assist you. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Aurora, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012

My family stayed here on 12/15. We are from Chicago, and have been down to St. Louis 6 times in the last few years. The Hyatt is the best place to stay. It is located close to everything downtown. However, the best thing about this hotel is the staff. Everyone is very friendly and helpful. From the moment you walk... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for your loyalty to the Hyatt St. Louis and your 5-Star review SteveWelsh! I personally appreciate your recognition of our wonderful staff. Please let me know if there is anything I can do to personally assist you. Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Marietta, Georgia
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 17, 2012

Excellent hotel with solid business amenties. Ask for a room facing or within view of the arch & you will be awed (especially at night when the arch is lit up). Priceline or hotwire rates are always in the $60 range, making this property a steal.

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review jsantivanez! We also have a variety of rates and room packages available at Hyatt.com as available booking options. I hope that you return to visit us again in the near future! Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Scottsdale, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2012

Stayed at the Hyatt at the Arch for one night while traveling back from St. Louis. Had one of the best rooms with a view we have had. We were on the corner of the hotel facing the arch, capital and park. What a great view to sit and enjoy after a hectic travel weekend! Arrived and valet parked, since... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for your enthusiastic 5-Star review Stevenjanna! I am very happy to hear that our staff was able to leave such a great impression on you. I will make sure that the review is shared with our hotel management team. Please let me know if your plans would bring you back to St. Louis! Kim Halbrehder - Assistant Rooms... More 

Davisburg
Top Contributor
55 reviews 55 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 15, 2012

We really enjoyed our stay here this week. From check in to check out everything was wonderful. Our room number was 1495 and we had an awesome view from the room of the "Gateway to the West". The breakfast buffet and the service in the restaurant were well worth the visit for our first meal of the day.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review Pamelammi! I greatly appreciated your recognition of service and food quality in our Red restaurant. I hope that your travels will soon again bring you back to our hotel! Kim Halbrehder - Assistant Rooms Executive Kim.Halbrehder@Hyatt.com More 

Springfield, Illinois
Top Contributor
117 reviews 117 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

Booked online through Priceline and got a great deal. It was on a weeknight so that may have helped. The hotel is beautiful. Our window was facing southeast so we had most of the arch and all of the Capitol building in view. Everything was clean and very comfortable. I valet parked due to showing u when it was dark... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review eyenurse2! We do have a great location and some of our rooms do provide an amazing view of the Arch and downtown areas. To guarantee the view I would recommend booking an Arch view room or look at an Arch view deluxe room that will also offer additional space. I hope that you will... More 

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