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Hyatt Regency St. Louis at The Arch

4.0 of 5 315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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Hyatt Regency St. Louis at The Arch
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1,667 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
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Hackensack, New Jersey
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 22, 2012

I was here on business. It was very difficult to get a room since I was competing with the Joyce Meyer convention. The room was on the 18th floor and I expected a great view of the arch. It turned out to be an interior room with no windows at all!!. Disappointed but given the situation, not much could be... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the review eguy_1972, I appreciate your positive comments about the room. I will address your concerns regarding valet to our management team. We look forward to your returning visit, please let me know if there is anything I can do to personally assist your next stay. Kim Halbrehder - Executive Housekeeper kim.halbrehder@hyatt.com More 

Honolulu, Hawaii
Top Contributor
99 reviews 99 reviews
64 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 21, 2012

For an inner-city hotel, this is a good choice. Plenty of dining and entertainment options in the niehgborhood, and it feels safe. The rooms were well-appointed, with a decent fitness center. It's very easy to get on the interstate from the hotel, which is always a plus when you stay downtown. I walked 3 blocks to a Cardinals game with... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you Military_Traveler11, for staying with us and for taking your time to write a review. We definitely appreciate your 5-Star rating and comments on our fitness center, breakfast buffet, and downtown location. We hope to see you again soon! Chris Palid – Assistant Rooms Executive More 

Farmington, New York
Top Contributor
69 reviews 69 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 20, 2012

As a travel agent I have stayed at many hotels. The Hyatt in St Lous was very nice from it's location right in front of the Arch to the staff. Compared to some city hotel parking this is one of the less expensive I have seen for Valet parking that includes in and out privlages. Our room was very comfortable... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you Melanie W, for your recommendation and 4-Star review! We appreciate your expertise and comments on our friendly staff and clean comfortable rooms. We hope to see you again soon. Chris Palid – Assistant Rooms Executive Christopher.Palid@hyatt.com More 

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 19, 2012

The staff was super helpful, especially Chrystal at the front desk!!! Super friendly and accommodating, this girl should get a medal!! We had a great view on the 18th floor and I couldn't be happier about our stay! The hotel is very clean and the hotel is loaded with staff to help you with whatever you may need. My only... More 

Was this review helpful? Yes 1
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you Inocense, for your 5-Star rating and amazing comments about Chrystal at the front desk! We will be sure to share your review with her, and with the other members of our team. I’m happy to hear that she went above and beyond to make your stay exceptional. Please let us know if there’s anything else we can do... More 

Bloomington, Illinois
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2012

Do you ever have something so amazing happen that you just can’t wait to tell everyone about it? That is how I feel after our visit to this hotel. My husband and I were debating going on a trip for our anniversary as our finances have been a little tight. I decided at the last minute to give priceline a... More 

Was this review helpful? Yes 2
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Wow, thank you lindini77, for your fantastic 5-Star review! We have to give you some of the credit, detailed reviews and feedback such as yours helps us understand and cater to our guests at the highest level. If you could please contact me at your earliest convenience, I would love to look into your stay a little further so I... More 

Princeton, New Jersey
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2012

We stayed here on our honeymoon road trip. We had the most amazing view of the arch- it filled our whole window. The beds were incredibly comfortable, the breakfast in the hotel restaurant was great, and the location provides very walkable access to lots of great spots.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you dianampc for choosing the Hyatt for your honeymoon road trip! I’m so glad to hear that you enjoyed your visit and that we took special care of you. We’d love to see you in the future on an anniversary road trip! Please let me know if there’s ever anything I can do for you. Thanks again! Chris Palid... More 

Stirling, Scotland
Top Contributor
103 reviews 103 reviews
87 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 17, 2012

We really enjoyed our weekend stay in this downtown St. Louis hotel, which has a great location, and offers a comprehensive range of services and facilities. The staff whom we met, from check-in to check-out were consistently professional, courteous, and helpful, and made our stay really enjoyable. We had chosen an arch-view room, which was spacious, well-equipped, and really comfortable.... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you Strathallan, for choosing the Hyatt Regency St. Louis at the Arch, and for your detailed review. We’re very pleased that you would recommend the Hyatt for a memorable experience based off of your visit. We hope you choose Hyatt in the future, and we hope to see you again in St. Louis. Chris Palid – Assistant Rooms Executive... More 

Milwaukee, Wisconsin
2 reviews
4 of 5 stars Reviewed September 16, 2012

This hotel is right by the arch & just a few blocks walk to the Stadium. Very nice room, comfortable bed. If the view from your room is important I would ask at the desk when you check in what the view is like. Wish we'd done this, our room was in an odd location and felt like we were... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you addictedtotravel03 for your 4-Star rating and review. We appreciate your comments on our location and service, and especially your recommendation for our Brewhouse Sports bar. That means a lot coming from someone from Milwaukee! Thank you again for taking the time to review our services, we hope to have you as our guest in the future. Chris Palid... More 

West Monroe
Top Contributor
132 reviews 132 reviews
39 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 13, 2012

Location is the term for this property. Small valet parking area. They offer on their website multiple options to parking. No Free Internet, Food is good any time of day. Great buffet for breakfast. Employees are very attentive to your needs. The hotel needs an update. Dark in the lobby. They lobby is confusing with steps, ramps, and escalators all... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you Kyderby, for your detailed review and 4-Star rating. I apologize that you had an issue with housekeeping services on the 2nd day of your visit. I am glad you feel that the front desk handled your concern appropriately by offering breakfast, however if you need anything else or any additional assistance please contact me directly. Thank you for... More 

Hernando, Mississippi
1 review
2 of 5 stars Reviewed September 13, 2012

Check in/out was fine, the Red Kitchen restaurant was great and their servers were very attentive. The room, such as it was (small), was comfortable. My problem was 1) the noise, 2) the parking, and 3) the privacy. The room was pretty small but adequate; the shower was great. We were on the 7th floor and, although the room didn't... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Good day diffeedoo, I am sorry to hear that you experienced issues during your visit with us. I completely understand that issues such as a loud baby across the hall and difficulty finding parking can add up to a frustrating visit. I would like the opportunity to speak to you further, and to resolve your issues if at all possible.... More 

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Additional Information about Hyatt Regency St. Louis at The Arch

Address: 315 Chestnut Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
Number of rooms: 910
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis
Hotel Style:
#3 Green Hotel in Saint Louis
#9 Luxury Hotel in Saint Louis
#15 Romantic Hotel in Saint Louis
#18 Family Hotel in Saint Louis
#27 Business Hotel in Saint Louis

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