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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102
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Best prices for: 1 room 1 guest
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Hyatt Regency St. Louis at The Arch
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1,911 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
See the most recent reviews
ILLINOIS
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 13, 2013

Recently stayed here this month for a weekend getaway. The hotel was very nice, our room was very clean and the staff were extremely friendly and helpful. The beds were very comfortable, shower and bathroom area was extremely nice with good water pressure in the bathroom. The location is great, within walking distance of alot of various places downtown and... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review petlovr67! I appreciated your recommendations of our rooms and breakfast buffet. Please make sure to come and visit us again. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Fort Lauderdale, Florida
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 13, 2013

The name Hyatt Regency at the Arch doesn't exaggerate! The hotel is practically under the Arch, just across the street from the green area around the Arch. I had a view of the Arch from my window. The hotel is also a few blocks from the Metrolink train, which goes to the airport, and restaurants and clubs with live music.... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Shoshanna E. Make sure to book one of our Deluxe King or double rooms next time you visit, for a small price increase you have significantly more space. Please let me know if there is anything I can do to personally assist you. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Long Island, NY
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 12, 2013

Stayed here two nights for a business convention. The location is wonderful - right across the street from the Arch, which is awe inspiring somehow. The property is very large. As a gold passport member I used the web check in and was upgraded to a nice large room that was clean and had a lovely large window. Unfortunately I... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the feedback MDMOMLongIsland_NY. We do enforce our quiet hours any time after 9pm, if you do return and have a concern, please make sure to call us and let us know. It is great to hear that you had a nice room and that our staff provided great service. Please let me know if you plan on... More 

2 reviews
5 of 5 stars Reviewed May 12, 2013 via mobile

Stayed here for a conference, and just loved the location - close to everything I wanted to do during down time. The hotel was extremely clean, and the staff was outstanding! Would definitely stay here again!

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review RaiderBaseballMom! Please let me know if there is anything at all I can do to personally assist you. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

West Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 11, 2013

Stayed on business. Check-in, though busy, was easy and staff friendly. I requested a room with a view of the Mississippi and the Arch, which was accommodated. Comfy beds, nice towels, clean room. In-room coffee and tea. Other nice touches: quality lotion/shampoo/conditioner and toothpaste. AC was super: quiet and efficient and, unlike some hotels, the fan did not run all... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review Beach_Baby2006! We recently changed our in room amenities to Kenet MD, a premier soap/shampoo/lotion. If you do come back, please let me know and I would love to offer recommendations on great area restaurants. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Baltimore
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

The Hyatt was the conference hotel for a recent business conference, and I am very lucky it was. I got a great rate, early check in, very friendly service, and an excellent location. I walked to the Arch, Busch Stadium, and it was about a $10 cab ride to Pappy's, the best BBQ in St. Louis. The room was large,... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review and great comments drkarb! If you do plan on returning, please let me know! I want to make sure you have another enjoyable experience with us. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 8, 2013

I recently stayed at the Hyatt St Louis "The Arch" for 2 nights, the hotel is well appointed with plenty of food choices in a good part of town. The room was a little disappointing, not quite up to Hyatt standards. Service and check in were excellant. Overall I would stay here again.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Dante1122. I appreciated your positive mention of service and recommendation of food options within the hotel. I will make sure we share your comments about the room with our housekeeping department. Please let me know when you decide to return so I can personally assist you. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 8, 2013 via mobile

Nice hotel, rooms clean and bed very comfortable. Pillows too!! Bathrooms were Very nice and clean with a modern touch!!! Starbucks located on the inside which was a plus for me. Staff was very friendly.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review Hwolk! I appreciated your comments about our staff and rooms. Please let me know if you plan on returning and I would love the opportunity to help you make your next reservation. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

1 review
2 of 5 stars Reviewed May 8, 2013

I stayed at the Hyatt downtown St. Louis for almost a week and my experience was not up to Hyatt's high standards. Check in was amazingly fast but however when I arrived to my floor I was a little confused. I follwed the signs as I walked down the hall. What was really surprising was the fact I had my... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the feedback wrldlover. I will make sure we provide recognition and thanks to Tiffany for taking great care of you. I apologize for our failure to provide a higher level of service with your stay. Please contact me directly if there is anything I can do to assist you. Kim Halbrehder - Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2013 via mobile

We had an impromptu visit to St. Louis and found ourselves staying at the Hyatt. At night we walked the streets and it is in a great location. Decided to do horse and carriage ride which was fun. We had an amazing view even though our room didn't face the arch. We woke up to find the streets below alive... More 

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review JessicaHoraz! It’s great to hear about the wonderful experience you had with your son at our hotel. I hope you can visit us again over the Cardinals season, it really is a fun place and there are a lot of great things to see and do in the downtown area. Please let me know... More 

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