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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102
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1 room 1 adult
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Hyatt Regency St. Louis at The Arch
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2,408 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency St. Louis at The Arch
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Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 19, 2014 via mobile

Stayed here on a business trip. Check in was easy and fast. Very professional front desk staff. Room was clean great view of the archway. Excellent downtown location lots to so close by and within. A short walk of the hotel. Felt safe in the downtown area, well lit and lots of police out and about. Highly recommend a stay... More 

Helpful?
Thank Frank D
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Frank D, Thank you for taking the time to write the great 5-Star review of your recent stay at our Hotel. I have shared your kind words with our Front Desk Team. We hope that you will return to stay with us soon. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

Redding, Connecticut
Level Contributor
216 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed September 18, 2014

This hotel is in a great location, very close to the arch and a couple of blocks away from Busch Stadium. Nice hotel, modern, clean, comfortable rooms and a built in 'brew house'. Friendly and helpful staff. Highly recommended.

Helpful?
Thank 15MW
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

15MW, Thank you for the great 5-Star review of your recent stay with us. Our location in the shadow of the Gateway Arch is centrally located in downtown St.Louis, and we are happy to hear that you were able to take advantage of all that that is offered. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

Peoria, Illinois
Level Contributor
664 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
5 of 5 stars Reviewed September 16, 2014

We've stayed here before and it's our hotel of choice when downtown St. Louis. We were there for 2 nights on Labor Day weekend. Check in on Friday and checked out on Sunday. Had a great experience with all the staff from check in, to housekeeping, to management everyone is friendly. Only issue we had this time was when we... More 

Helpful?
1 Thank islandexplorer
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

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Philadelphia, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was clean and the staff was super friendly. The location is great, too - close to the ballpark and restaurants. The view of the Arch from my room didn't hurt, either! Although downtown St. Louis isn't a bustling metro, this hotel was great for a work conference for a few days.

Helpful?
Thank MoFish417
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

MoFish417, Thank you for taking the time to provide the great 4-Star review of your recent stay with us. I am happy to hear that you enjoyed one of our fabulous Arch View Rooms. We hope to welcome you back soon! Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

Grand Island, Nebraska
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed 2 nights here for business conference and was impressed with rooms. Very clean. Rates vary considerably, but when not busy very affordable. Next to the Arch and close to sports venues. Only 4 blocks to the MetroLink so only $3-4 to get to from airport if use that method of transport.

Helpful?
1 Thank Scott W
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Scott W, Thank you for taking the time to write the fantastic 5-Star review of your recent stay with us. We very much enjoyed hosting your conference. The MetroLink is a great option to reach us from Lambert St. Louis Airport. Please feel free to contact me directly should your travels bring you back to St. Louis. We would love... More 

Watertown, Wisconsin
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here back in August when the Brewers were in town to play the Cardinals. When we pulled up it was packed with people leaving and checking in. The valet took our car right away and Monique checked us in. Check in was fast, pleasant and simple. There were two weddings at this hotel so it was busy, but... More 

Helpful?
Thank Littlejbird
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

LittlejBird, Thank you for taking the time to provide your wonderful 5-Star Review of your recent stay with us. I am so happy to hear that you enjoyed your stay, and your check-in with Monique. Her smile can turn around anyone's day! We look forward to welcoming you back soon as our guest. Warm Regards, Caitlin Finnegan Front Office Manager... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 14, 2014 via mobile

Very spacious gym. One of the largest hotel gyms I've seen. *No Pool *Mirrors in stretch/an area and free weights Gym: 1. Cardio Machines: 5 treadmills, 3 ellipticals, 3 bikes 2. Weights: Free weights. Several machines for legs, arms, chest, and back 3. Extra Equipment: Bosu balls (half and full), medicine balls, kettle bells, and 2 adjustable chairs Room: Smelled... More 

Helpful?
1 Thank Krisha A
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Krishna A, Thank you for taking the time to provide your feedback on your recent stay with us. The only way for us to continually improve is through the input of our guests. Please accept my sincerest apologies for your room having an odor prior to your arrival. I will share this with our Housekeeping Team so that we may... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 12, 2014

We have stayed at the Regency several times over the past few years, and each was a great experience. The last time we stayed was for my son's birthday get-a-way. They had a cupcake and candle up to our room within an hour of our arrival after finding out. Room service was fabulous and considerate. We also love Brew House.... More 

Helpful?
Thank Kimberly H
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Kimberly H, Thank you for taking the time to provide your fantastic 5-Star Review of your recent stay with us. We are happy that we were able to celebrate your son's birthday with you and your family. Please feel free to contact me directly, as we would love to make this a yearly tradition! Warm Regards, Caitlin Finnegan Front Office... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed September 11, 2014

I loved the hotel, but had a very awkward experience at the entrance to check in. There is a sign that says "Road closed" Open to Hyatt" that is so big you cannot see the valet and place to pull in to check in. It would be nice if there was a sign that said "Valet/check in " and an... More 

Helpful?
Thank 189bali
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

189Bali, Thank you for taking the time to provide the 4-Star Review of your recent stay with us. Please accept my sincerest apologies that another guest was rude to you upon arriving at the Hotel. We strive to provide every guest with a relaxing experience, and this guest certainly intruded on that. Please feel free to contact me directly should... More 

Polson, Montana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

I recently attended a Vendor conference hosted at the hotel, the rooms are clean and updated. The conference areas are larger and accommodated almost 500 attendees. The one missing item was a place to hang clothes. Enjoyed the proximity to the arch.

Helpful?
Thank BretRich7
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

BretRich7, Thank you for taking the time to provide the great 5-Star Review of your recent conference. I am happy to hear that you enjoyed your "home away from home" during the conference. We hope to welcome you back soon, this time with more free time! Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

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