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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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1,937 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
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Indianapolis, Indiana
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 19, 2013

This Hyatt is very reasonably priced, given the prime location just across the street from the Arch in St. Louis. It is a solid 4 star hotel, with very comfortable, clean rooms and very comfortable pillows and mattresses. It's quite family-friendly, for example with a reasonably priced breakfast buffet that allows kids up to (I believe) age 8 to eat... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review and feedback regarding parking NanjingBob. In order to guarantee an Arch-View, please make sure to book one of our beautiful Arch-View Deluxe guest rooms. These rooms offer more space and a direct view of the St. Louis Arch. NanjingBob I hope your travels bring you back to the downtown St. Louis area, please let... More 

East Alton, Illinois, United States
1 review
5 of 5 stars Reviewed June 17, 2013

The staff was very friendly. The Room had a great view of the Arch and grounds. The location is great for seeing the sites in St. Louis. Great restaurant and food. The only thing that could have been better was the Television reception. Several of the channels would glitch, but that is not due to the hotel, but the provider... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Deanna P thank you very much for the 5-Star review and recognition of our staff! Make sure to visit us during a Cardinal's game; the downtown truly changes and is a great time. Hopefully we can see you back again soon! Kim Halbrehder – Assistant Director of Rooms Kim.Halbrehder@Hyatt.com More 

Green Bay, Wisconsin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2013

I stayed her for 4 nights on Business. The Hyatt Arc is a very nice place to stay. The location makes this hotel. Easy to get to the Arc and close Busch Stadium. The service with the hotel and the restaurants very good. It is worth getting an upgrade with the room and have a view of the Arc. Also... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Devin W thank you so much for the 5-Star review! Along with the Arch and stadium we are also located across the street from the historic court house that heard the Dred Scott case and is a part of the Jefferson National Expansion Memorial. Please come back to visit us again and enjoy more of what downtown St. Louis has... More 

Chicago
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 16, 2013

We stayed for one night so I can't comment on housekeeping but the service in all other areas was terrific, from the valets who were beyond helpful with the wheelchair to the front desk to the bellman who was so funny and full of great information. The room was modern but still cozy, clean and well kept, and we had... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

JoBelleChicago its great to hear that you had such an enjoyable stay in one of our Arch-View guest rooms! Ruth's Chris consistently does a great job, next time make sure to visit one of our other wonderful restaurants. Personally I always enjoy the Brewhouse and would recommend trying one of our customized burgers with one of our local draft beers.... More 

Chicago, Illinois, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

This hotel is by far one of the best in the industry. The model hotel that every hotel should pattern. Hotel is the most advanced in the use of technology. Took advantage of the Express Check-In and Check-Out saved time. All of the employees were highly professionally. The Front Desk members in training customer service attitude was top notch left... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Wow! Thank you for such an awesome review LoyalThanMost. If you travel often and stay with Hyatt's I would recommend that you sign up for our Gold Passport loyalty program. There is no cost and with increased stays, you earn future free nights and other additional benefits such as complimentary later check outs. I hope we get to see you... More 

ARLINGTON
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 13, 2013

The front desk staff at check in was very nice. Once in my room I did notice it probably could have used some more vaccuuming but the view was very nice. The TV did not have as many channel or ease of operation I would have expected. On the first morning my coffee pot did not work and my ironing... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the review Andrea B. I will address your concerns and comments with our Housekeeping department. I hope you will come back to visit us again, I am sure we can do a better job on a future stay. If you need any help booking a room, please contact me directly. Kim Halbrehder – Assistant Director of Rooms... More 

San Francisco, California
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 12, 2013

Stayed here for a conference in May - sadly my room did not oversee the Arch, but it was literally across the street. Really nice park there, by the river. The Hyatt rooms are very clean and comfortable, and the food is good. I had a long wait to eat on the first night of my conference, when the Ruth's... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Crakin79 thank you so much for the 5-Star review! When you do come back to visit, please make sure to ask for a room with a tub, we can usually accommodate that request. Please make sure to visit us again during a Cardinal's game, it’s a lot of fun and we offer terrific packages that can include breakfast or parking.... More 

Tracy, CA
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 12, 2013

We stayed 4 nights to see the SF Giants play the Cardinals & to visit family. The location was perfect and the staff was wonderful. We had some issues with the expiration of our credit card & the front desk staff was able to work with us to get everything sorted out (word of advice: check the expiration of your... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review and recognition of our staff pcase! The Regency Club upgrade is an excellent value option for travelling families. The personalized concierge service as well as breakfast and evening appetizers can really help in making for a more enjoyable visit to the downtown area. Please let me know if you plan on a return trip!... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2013 via mobile

I stayed at this hotel for a business meeting with group rates. I thought the room was good. The hotel is right by the arch and just a couple blocks from the baseball stadium. It was clean and the hotel had a couple choices to eat.

Was this review helpful? Yes
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 4-Star review F1tExec. While you were here I hope you were able to get a chance to use our Stay fit gym. We have a variety of excellent cardio machines as well as dumbells and weight machines. Hopefully your travels will bring you back to stay with us again at the Hyatt St. Louis! Kim Halbrehder... More 

Lavinia, Tennessee
1 review
5 of 5 stars Reviewed June 11, 2013

We stayed 3 nights in a Double Deluxe! Beds and Rooms are Great! No wi/fi except in the lobby and TV's are Nice but not very good channel line-up to equal the nice TV... Those two things are the Only negative's about this Hotel... Red kitchen is Really good place to Eat... Looking forward to coming back soon and We... More 

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Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Thank you for the 5-Star review huntsfarm! We do offer economical rate packages that include internet with the room rate and we are evaluating our current channel lineup. Please call ahead as there may be changes with what we offer with our in-room television. If you do decide to return, please contact me directly and I would love to assist... More 

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