Hyatt Regency St. Louis at The Arch (Saint Louis, MO) - Hotel Reviews

Address: 315 Chestnut Street, Saint Louis, MO 63102

Region: United States > Missouri > Saint Louis > Downtown

Amenities:

Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access

Hotel Style:

#5 Luxury Hotels in Saint Louis

#7 Romantic Hotels in Saint Louis

#21 Family Hotels in Saint Louis

#25 Business Hotels in Saint Louis

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more less

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Also Known As:: Hyatt Regency St. Louis At The Arch Hotel Saint Louis; Hyatt Regency St. Louis At The Arch Hotel; Adams Mark Hotel; Adams Mark Hotel St Louis Missouri; Hyatt Regency Saint Louis; Adams Mark Hotel St Louis; Saint Louis Hyatt; Hyatt Saint Louis

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1,058 reviews from our community

See which rooms travelers prefer - 274 traveler tips

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Barbie97Missouri

Missouri

1 review

“Too many added expenses”

Reviewed September 1, 2010

This was a very pretty hotel and very clean. HOWEVER, we had to pay extra ($10/day) for internet service and $19/day for parking, which made our stay more expensive than we planned on. On our last night, we left the garage, and when we came back they said the lot was full (even though we already paid for the day!)... More

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Dear Barbie97Missouri, Thank you for staying at the Hyatt Regency St. Louis at the Arch. We appreciate your business! Thank you for your post on TripAdvisor, we appreicate your feedback about your stay! We do offer free WiFi Internet in the lobby of our property. I apologize if our staff did not make you aware of it. I am sorry... More

lovetraveling011

St. Louis, Missouri, USA

Reviewer

3 reviews

“Nice Hotel, but...”

My husband and I stayed at the Hyatt Regency at the Arch in July for a Cardinals - Cubs game. The hotel is a very short walk to Busch Stadium, which was nice. We had a quick lunch before the game at Red Kitchen and Bar, which was very good. The rooms were pretty nice, very clean, but a bit... More

See 2 more reviews by lovetraveling011 for Saint Louis

Dear lovetraveling011, Thank you for staying with the Hyatt the last time you traveled to St. Louis. We appreciate your business. I apologize for the shower being clogged and the lack of follow up from the Lost and Found department. I understand that you have been contacted by the Executive Housekeeper on the situation and we were able to purchase... More

TravelDivine

New York City, New York

“Excellent Choice of Hotel”

Reviewed August 30, 2010

Upon arrival which was late the front desk was extremely courteous and friendly. We stayed in one of the suite rooms which was absolutely phenomenal! It even came with a yoga mat for use while at the hotel. I went to the gym to work out where they offer headphones and there is a water fountain and towels-clean and not... More

Dear TravelDivine, Thank you for staying with the Hyatt Regency St. Louis at the Arch. I am pleased to read that the front desk was extremely courteous and friendly. I will pass this along to the Front Office Manager. I apologize for the long wait for assistance with the room safe. I am sorry if this caused any type of... More

robdac

Illinois

Contributor

13 reviews

9 hotel reviews

Reviews in 11 cities

9 helpful votes

“great value”

Reviewed August 29, 2010

This hotel was a great value. We booked online with "a bidding service" and got a fantastic rate as this was an off weekend downtown. The room was very large, well appointed, and luxurious. The bathroom was clean and modern. The beds were comfortable. There were no noises that woke us in the middle of the night. I liked the... More

Dear robdac, I had the chance to review your post. Thank you for sharing your experience here on TripAdvisor. We at the Hyatt appreciate your comments. I apologize for not having a King size bed for you. I am sorry if this caused any type of inconveinence to your stay. I was pleased to read that you enjoyed yourself though.... More

Travelgal179

Mount Carmel IL

2 reviews

Reviews in 2 cities

5 helpful votes

“An awesome stay at the Hyatt”

Reviewed August 27, 2010

We recently stayed at the Hyatt to attend a ballgame. Our stay was great from the beginning to end! Upon arrival, the valet was very helpful. He quickly unloaded our bags with a smile. I had read about the parking garage "Mansion House" just a couple blocks away and he gladly told me how to park there. We thought it... More

Dear JamieRyan, Thank you for choosing the Hyatt Regency St. Louis at the Arch. It seems to me that you loved our property. The view of the Arch from those rooms are amazing! I am glad you had the chance to reserve one. I am pleased to hear that both you and your other friends enjoyed their stay. We look... More

SueTriphahn

Hoffman Estates, Illinois

“Amazing view of the Arch”

Hyatt Regency St. Louis was a spectacular hotel. Very smooth check in and check out. The view of the Arch was amazing from our room.

mad155

Top Contributor

180 reviews

34 hotel reviews

Reviews in 56 cities

38 helpful votes

“not all rooms can see the arch-but you are close”

Reviewed August 26, 2010

The hotel is right across the street from the Arch. Very nice. Hotel was clean and room was always kept nice. Lobby was large and open with bellman always ready to help. I did have a king size room but no view of the arch. that was a little disappointing. Shower was great, plenty of pressure and with the giant... More

Dear mad155, Thank you for staying at the Hyatt Regency St. Louis at the Arch. Thank you for your review, we appreicate all guest feedback. It seems like that you enjoyed our property. I apologize that you did not have a good view from the room. I am sorry if this caused any type of inconveinence to your stay. We... More

winniestl

Saint Louis, Missouri

“The valet were so great and helped me with a flat tire!”

Reviewed August 25, 2010

I pulled into the Hyatt at the Arch and had a flat tire. I hadn't notice the flat. Lucky for me the 2 valet gentleman filled my tire with air (I didn't even ask!). This made it so I could make it to a shop to get my tire changed! They were so wonderful about the help! I really appreciated... More

Dear winniestl, Thank you for sharing your comments with the TripAdvisor community. I will make sure the Valet department knows of the great things you have said about them. I am pleased they were able to assist you with your flat tire. They strive to be the best in St. Louis. We look forward to seeing you again here in... More

gramicat

Redding, California

1 helpful vote

“They charge for everything!”

Great hotel, good location, clean, BUT, my only complaint is that they charge for everything! Internet access, water, etc......

Was this review helpful? Yes 1

Dear gramicat, Thank you for staying with the Hyatt Regency St. Louis at the Arch. We greatly appreciate your business and comments. I am sorry for not meeting your expectations. If you have any further questions or comments feel free to contact me at andrew.wrozek@hyatt.com. Best Regards, Andrew Wrozek - Hotel Assistant Manger More

tiggerthree

Milwaukee, Wisconsin

“Customer Service at the Hyatt Regency St. Louis at The Arch was Phenomenal!”

Reviewed August 24, 2010

The customer service at the Hyatt Regency St. Louis at The Arch was phenomenal; the entire staff made us feel like we were rock stars. When we made our reservations, we knew there was no pool. Our daughter wanted to stay at this hotel because it is located right across from the arch. We arrived at the hotel during a... More

Dear tiggerthree, Thank you for staying with the Hyatt Regency St. Louis at the Arch. We appreciate you sharing your experience here on TripAdvisor. I am pleased to read that Leah, the concierge, the valet attendants and every employee made your trip to Saint Louis a memorable one. Thank you for your candid comments, I will make sure to share... More

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Hyatt Regency St. Louis at The Arch

Hyatt Regency St. Louis at The Arch

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