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Hyatt Regency St. Louis at The Arch

4.0 of 5 315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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Hyatt Regency St. Louis at The Arch
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1,641 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency St. Louis at The Arch
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Jonesboro, Arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2010

Absolutely Beautiful! BRIEF walk to Busch Stadium. Right AT Arch. We had two arch view rooms - great. 15-20 minute wait at check-in (packed for Cardinals game). Elevators - long waits after check-in (and we arrived @ 1 hr after check-in time). We left 30 minutes before check out, and had to wait even longer then. Finally went up, so... More 

Was this review helpful? Yes 1
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear guvyo, Thank you for sharing your experience on Tripadvisor. We appreciate your feedback from your stay. I apologize for the long waits at check in and check out, as well as the parking situation that you were involved in. I am sorry if this caused any type of inconveinence to your stay. When our parking garage is full we... More 

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 28, 2010

We stayed here for three nights as part of our summer vacation. The hotel is situated right across from the St Louis arch, so really is in an ideal location. Busch Stadium is also a walkable few blocks away. We've stayed in several Hyatts before and have always found them to be a good balance of quality and value. This... More 

Was this review helpful? Yes
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear emma2212, Thank You for staying with the Hyatt Regency St. Louis at the Arch. We appreciate you staying at our property. Thank you for sharing your experience on TripAdvisor. We like to hear what guests have to say about their stay. I am sorry for the large crowds. I know that we were really busy while you were here... More 

Bay Area, CA
Top Contributor
59 reviews 59 reviews
59 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 28, 2010

Took advantage of Hyatt's stay 2 get 1 free promotion. As my stay was complimentary, I was pleasantly surprised when my check-in agent Laure, informed me that I was upgraded to a Jr. Suite! The front desk staff are extremely well-mannered, courteous, and professional, exactly what I would expect from a 4 diamond full-service hotel. My check-in agent also gave... More 

Was this review helpful? Yes 1
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear sofaonasock1, Thank you for staying with the Hyatt Regency St. Louis at the Arch. We appreciate your business here at the Hyatt. I was pleased to read that Laure was so accommodating. I will pass along the good news to her. I appreciate you sharing your experience on TripAdvisor. We love to hear guest feedback! I am sorry for... More 

Twin Falls, Idaho
Top Contributor
93 reviews 93 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 25, 2010

The only drawback- and I say this upfront- is the lack of a pool/hot tub. Really they need this! Otherwise- totally happy with my stay. The lobby is easy to navigate and attractive, there is a Starbucks a steakhouse and a pub, and everyone was very accommodating- especially the concierge guy, I think his name was Matt? His friend works... More 

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awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear serval_girl, Thank you for sharing your experience on TripAdvisor. We appreicate your feedback. I am sorry for not having a pool/hot tub on site. I apologize if this caused any type of inconveinence to your stay. I will make sure Matt knows of the great things you said of him. I know he will appreciate your comments. Remember the... More 

Southeast Missouri
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 25, 2010

We got our room through priceline (4 star/downtown) for $50, however, I would have gladly paid more for the space and amazing bathroom area!! The location was perfect for our trip to Busch Stadium and the Arch. You are only a few short steps away from both. The room was very modern and the bathroom was HUGE. My only complaint... More 

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awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear newwest306, Thank you for staying with the Hyatt Regency St. Louis at the Arch. We appreciate your business. I was pleased to read that you enjoyed our property. Thank you for your feedback. We look forward to seeing you again. Best Regards, Andrew Wrozek - Hotel Assistant Manager More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2010

Checked in here for a one night stay when many hotels in the city were sold out. The reservation was for a standard room, at about $280. Since it was my first time staying in St. Louis, I asked for an upgrade to an Arch View room, based on my Hyatt Diamond status (their highest level). I was told the... More 

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awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear troyb4321, Let me apologize on behalf of the Hyatt in St. Louis for not exceeding your expectations. Please forgive us. I am sorry if this caused any type of inconveinence to your stay. If you would like to speak to a Hotel Manager, feel free to contact me at andrew.wrozek@hyatt.com. I would love to hear from you. Sincerely, Andrew... More 

Peoria, Illinois
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 24, 2010

Wasn't sure what to expect considering the age of the hotel, but it's beautiful. It was easy to use the valet parking and check-in was a breeze despite arriving right at 3:00 check-in time. We had reserved a city-view room but actually got a corner room on the 12th floor that had a great view of the Arch and an... More 

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awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear jojo1054, I had the opportunity to look over your TripAdvisor post. Thank you for your candid comments. We appreciate all types of feedback. I was pleased to read that you enjoyed your stay. Think of the Hyatt the next time you travel to St. Louis. Until Next time, Andrew Wrozek - Hotel Assistant Manager More 

toledo ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 23, 2010

I booked this hotel, sight unseen, for our first visit to St Louis--based solely on Tripadvisor recommendations. It exceeded our expectations in every way. We came for a Cards game and upgraded to the baseball package. Check in was during a busy time but was efficient. We were early and the staff helped us check our luggage. Great location within... More 

Was this review helpful? Yes
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear knitchick11, Thank you for staying with the Hyatt Regency St. Louis at the Arch. We appreciate your business! I was excited to see that we exceeded your expectations! I hope you enjoyed the baseball game. It was our pleasure to provide an unforgettable experience. We strive to do that for every guest that stays at the Hyatt here in... More 

TEXAS
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2010

Awesome Location,close to Busch Field, and the Arch. Nice Friendly staff, Rooms were Spacious and classy. Nice Comfy beds. Large conference rooms, several resturants inside hotel, including a steak house. Business Center, and gift shops. Great hotel for business or vacation.

Was this review helpful? Yes
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear Cinnredhotz, Thank you for staying with the Hyatt Regency St. Louis at the Arch. I was pleased to read that you enjoyed your stay with us. Remember us for the next time you travel to St. Louis! We look forward to seeing you again. Happy Traveling, Andrew Wrozek - Hotel Assistant Manager More 

Pilot Grove, MO
1 review
5 of 5 stars Reviewed July 18, 2010

We stayed at this hotel on July 4th weekend which is a very busy time at the Arch. My family and I were so impressed with the security within the hotel. No one who was not a guest was let in the door. The rooms were beautiful and the view on the 17th floor was amazing. I booked this hotel... More 

Was this review helpful? Yes
awrozek, Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Dear GetAwayGirl22, Thank you for spending your 4th of July weekend with the Hyatt here in St. Louis. We were glad you came to visit. Mom you made the right decision!!! Thank you for sharing your experience with us, we really appreciate your feedback. I will inform the associates of the Hotel of the great things you have said about... More 

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Additional Information about Hyatt Regency St. Louis at The Arch

Address: 315 Chestnut Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
Number of rooms: 910
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis
Hotel Style:
#3 Green Hotel in Saint Louis
#9 Luxury Hotel in Saint Louis
#16 Romantic Hotel in Saint Louis
#19 Family Hotel in Saint Louis
#25 Business Hotel in Saint Louis

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