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All 124 Saint Louis hotels

Hyatt Regency St. Louis at The Arch

4.0 of 5 Hotel   |   315 Chestnut Street, Saint Louis, MO 63102 (Downtown)
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79%
Ranked #26 of 124 hotels in Saint Louis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
lesjon Paris, France
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1,502 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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Paris, France
Top Contributor
76 reviews 76 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived at the hotel on a hot August afternoon, so was expecting some really warm welcome - in fact a glass of water would have been a pleasant thought!! Our receptionist allocated our room and we went to the concierge, who was able to quickly find us tickets for a visit to the Arch [worth a visit] and a... More

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Mixed emotions about the arrival. The woman checking us in seemed as if she'd rather be anywhere in the world but here, and sounded less than accommodating about our room being ready. Then, without any change in her attitude, she gave us a free upgrade to a deluxe suite. Confusing. The "deluxe suite" was clean and comfortable, but I can... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have been to this hotel twice for business, and will be again this year. This is an incredible Hyatt hotel. Access for taxi pickups and drop offs is right at the side door, with plenty of taxis waiting if you need one. The lobby and bar area are incredible, even if you just want to sit around and enjoy... More

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Springfield, Illinois
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Eugene the check-in clerk was very bad at his job. Waited 45 minutes, and he still couldn't figure out our requests. Sent us to sub-par rooms, when we complained they seemed inconvenienced. Brewhouse was AWFUL. Red was good. The staff at the hotel were rude. Couldn't accomodate our requests that had been in our reservations for months. Wouldn't recommend this... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

By far the best hotel in STL to stay. Everything from check in to check out was tremendous. Great ultra clean and comfortable tastefully decorated rooms. Every staff member greeted us with a smile and hello and asked if we were enjoying our stay. Great restaraunts and sports bar. Very convenient access to Cardinals, Rams, and Blues games along with... More

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Nova Scotia
Top Contributor
161 reviews 161 reviews
69 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

How can I even start!.......from the moment I checked in I was greeted by Keith the VIP manager and I am just the average person........no VIP here...........over the next 6 days I watched this man in his suit, push luggage carts and assist customers in any way he could. His smile was infectious, he was a ray of sunshine in... More

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We went to St. Louis for a conference being held at this place and found it to be great. The staff was always friendly and helpful. My only suggestion would be a pool. The downtown area doesn't have a lot to do if you are going to do more than go to a ball game or visit the arch. The... More

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Tom S, Thank you so much for the great 4-Star Review of your recent stay with us. I am happy to hear that we were able to be your "home away from home" during your conference. We look forward to welcoming you back as our guest, this time with more free time! Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.Finnegan@hyatt.com More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here overnight from attending the One Direction concert. The beds were super comfortable and the room immaculate! The rooms were very quiet at night which I appreciate that the most next to a comfortable bed. The check in was super fast and every single person I met and I mean everyone that worked at the hotel were super... More

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Hillz02, Thank you so much for taking the time to provide the fabulous 5-Star review of your recent stay with us. We truly enjoyed having all of the Directioners stay with us, and we hope to welcome you back soon. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.Finnegan@hyatt.com More

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I am in St. Louis on business a few times a month. I have avoided the Hyatt because I remember it as the old Adams Mark. I got a great rate (even during a Cardinals night) and decided to give it a try. I had a wonderful experience. Amazing location, great valet service, and amenities. I actually prefer it to... More

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

JFE1980, Thank you for taking the time to provide the fantastic 5-Star Review of your recent stay with us. I am happy to hear that you enjoyed all aspects of your stay with us. Please feel free to contact me directly should your travels bring you back to St. Louis. Warm Regards, Caitlin Finnegan Front Office Manager caitlin.finnegan@hyatt.com More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

It's nice to stay in this hotel in downtown. Everything was as we expected but one thing I have to tell you about. At time we arrived to this hotel was huge construction around. Streets was closed and driving around in one ways was little bit tricky. Specially if you are not local. And what they did is they made... More

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Jiri K, Thank you for taking the time to provide the 4-Star Review of your recent stay with us. I am pleased to hear that you enjoyed your stay with us, but please accept my sincerest apologies for the parking situation not being explained to you prior to your arrival. We do offer limited self parking on-site based upon availability,... More

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Additional Information about Hyatt Regency St. Louis at The Arch

Address: 315 Chestnut Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Green Hotel in Saint Louis #8 Luxury Hotel in Saint Louis #16 Romantic Hotel in Saint Louis #18 Family Hotel in Saint Louis #23 Business Hotel in Saint Louis
Hotel Class
Official Description (provided by the hotel)
St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more   less 
Number of rooms
910

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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