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Hyatt Regency St. Louis at The Arch

4.0 of 5 315 Chestnut Street, Saint Louis, MO 63102
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Hyatt Regency St. Louis at The Arch
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Hyatt Regency St. Louis at The Arch
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1,666 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, Missouri
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

I decided to celebrate Valentine's Day with my girlfriend here and used my Diamond Suite Upgrade. I have been here for 3 times and it met my expectation for a Hyatt Regency, except for this time. There was no big deal actually. The location is still good, apparently. The room is good, while Junior Suite doesn't have a Arch view,... More 

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East Northport, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with a friend in December 2014. Due to the timing, we got an exceptionally good deal on our room, and the hotel was virtually empty when we checked in. The woman at the front desk who checked us in was very pleasant, and she actually gave us a room with a partial Arch view (we could see... More 

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

SchindlerHaughton, Thank you for taking the time to provide the wonderful 4-Star review of your recent stay with us. I am happy to hear that you enjoyed your time with us and the views of the Gateway Arch. Thank you for bringing those two minor issues to my attention. The only way for us to continually improve is through the... More 

Top Contributor
64 reviews 64 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed two nights in February, and overall had a positive experience. Pros: The location is close to the arch, and despite some nearby road construction, it was easy to access during my visit. I stayed in a corner suite, with separate bedroom and living areas, and the arrangement was very spacious. This was on the 16th floor, and the room... More 

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

MK72759, Thank you for taking the time to provide your wonder 4-Star review of your recent stay with us. I am happy to hear that you enjoyed our location in the shadow of the Gateway Arch. While the CityArchRiver beautification project has certainly impacted the area around the Hotel, it will be gorgeous once completed. We look forward to welcoming... More 

Dallas, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

Stayed here for one night. When the valet picked up my car from the underground parking lot, the car battery was completely drained. The staff apparently forgot to turn off the headlight over night. Although they jump started my car so I could get out of their way, the damage to the battery remains to be seen. BTW, the car... More 

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

WDH2013, Thank you for taking the time to provide your feedback on our third-party valet company Towne Park. I am sorry to hear that there was an issue in the service provided by them. Please contact me directly, as I would like the Property Manage for Towne Park contact you directly. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

Lake Oswego, Oregon
Top Contributor
127 reviews 127 reviews
68 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Spacious room with good desk, 2 comfortable chairs, very comfortable bed, walk in closet /dressing room. Good restaurants. Starbucks and Enterprise Rental car in the hotel. Central location though this part of town is kind of a dead at night

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Jeft, Thank you so much for taking the time to provide the fantastic 5-Star review of your recent stay with us. It was our genuine pleasure to have you as our guest and we hope to welcome you back soon. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

Jefferson City, Missouri
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 1 week ago

On arriving we said it was our Anniversary, they up graded our room to the Arch view! Delivered Champagne to our room all on the house. The lobby area was bright and beautiful, there were trays of sweets everywhere, along with hot chocolate and lemon water. Very nice.

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Kathleen W, Thank you so much for talking the time to provide the fantastic 5-Star review of your recent stay with us for your special day. Once again, congratulations on reaching such an impressive milestone! It was our pleasure to have you as our guest. Please feel free to contact me directly if your travels bring you back to St.... More 

La Grange Park, IL
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite hotel in St. Louis. The lobby has a nice, welcoming feel upon arrival. The hotel is located right by the Arch and some rooms offer views of it as well. There are many restaurants in the area, along with two at the hotel. I would recommend booking a room with the breakfast for two. It was... More 

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Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

DoubleEm, Thank you so much for the wonderful 5-Star review of your favorite Hotel in St. Louis! There are certainly quite a few attractions just steps away from our front door. We can't wait to welcome you back in the near future. Please feel free to contact me directly when your travels will bring you back. I would like the... More 

Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Traveled to St. Louis for work, and the hotel couldn't have been better. They checked me in quickly, and took me to my room to help show me the way. The room itself was spacious, clean, modern, and had a great view of the Arch and the Mississippi River. The gym was a great place for an early morning workout,... More 

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Craig S, Thank you for taking the time to provide the great 4-Star review of your recent stay with us for work. I am happy to hear that we were able to help you relax after a long day at the office. Hopefully, when you visit St. Louis next, there will be more time for other activities. We look forward... More 

Crown Point, Indiana
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel. Our room was huge and we had a wonderful view of the arch. OUr hotel was close to everywhere we walked both days we spent in St. Louis. I would highly recommend this place. We got a great rate and had wonderful service.

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

ksautter, Thank you so much for taking the time to provide your wonderful 5-Star review of your recent stay with us. It was our genuine pleasure to have you as our guest. We hope that you will return to stay with us again soon. Warm Regards, Caitlin Finnegan Front Office Manager Caitlin.finnegan@hyatt.com More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I made reservations for my GF and I 3 weeks in advance for Valenties day. I booked through Expedia. We got to the hotel in time to check in and then make our dinner reservations, however it took me over 20 minutes to get checked in because they could not find me reservation. We were Kae to our dinner reservations... More 

Was this review helpful? Yes
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review

Lsummer13, Thank you for taking the time to provide your feedback on your recent stay with us. The only way for us to continually improve is through the input of our guests. Please accept my sincerest apologies for this issues you experienced while being our guest during the busy Mardi Gras/Valentines day weekend. While we do try and accommodate all... More 

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Additional Information about Hyatt Regency St. Louis at The Arch

Address: 315 Chestnut Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
Number of rooms: 910
Reservation Options:
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis
Hotel Style:
#3 Green Hotel in Saint Louis
#9 Luxury Hotel in Saint Louis
#15 Romantic Hotel in Saint Louis
#18 Family Hotel in Saint Louis
#27 Business Hotel in Saint Louis

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