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Holiday Inn St. Joseph - Riverfront / Hist. Dis

3.0 of 5
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102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501
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Holiday Inn St. Joseph - Riverfront / Hist. Dis
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Ranked #6 of 12 Hotels in Saint Joseph
A recent review
3 of 5 stars reviewed yesterday
Kelly D Saint Peters, Missouri
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Peters, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The staff was very courteous in the hotel but the restaurant was way understaffed when we ate breakfast on a Saturday morning. We waited for 30 minutes after ordering basic breakfast items before we received our food. The server was apologetic but very rushed. More staff in the restaurant during weekend rushes would have prevented all of that. The pool... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I reserved a room at this Holiday Inn based on the proximity to my mother in laws house (3 miles away) & the positive reviews I found on the hotel's website. I had high hopes based on the reviews and beautiful appearance of the lobby, but was immediately disappointed upon walking into our room. It was supposed to be non... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear Eramirez10, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. However, it is disappointing to know that the condition of the room type received and your dining experience did not live up... More 

Travelers are raving about these Saint Joseph hotels

Midwest
Level Contributor
68 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are very outdated for a Holiday Inn. Need a good updating & cleaning. Location is great, downtown St. Joseph. Close walk to a lot of places. Ate at the local seafood place (which was excellent). Staff was very friendly and helpful. Pool area was nice enough, only used the hot tub but came in handy. The bar area was... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear kearnsisawesome, Thank you for writing a review about your recent stay with us. We are very pleased to read that you regarded our bar, pool and hot tub to be nice. However, I regret that you found our rooms to be dated and that cleanliness were a let down. We take all of the reviews we receive very seriously... More 

Omaha, Nebraska
2 reviews
3 of 5 stars Reviewed 5 weeks ago

I have stayed in this hotel probably 6 different times over the last few years. One of its charms was the great restaurant attached to it. Alas, they have thrown them out and now its totally owned my Holiday Inn. The place was dead empty. I got a menu that was a size of a pea. I asked the nice... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear MarkinOmaha, Thank you for taking the time to review our property. It is nice to hear that you liked the level of cleanliness and friendly staff. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were... More 

Grand Haven, Michigan, USA
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel is nicely remodeled and updated. While reading in bed I was startled by a bug on my neck, which the front desk clerk recognized as a "water bug." They apologized and gave us free breakfast, said the room would be sprayed the next day. We used the conveniently located business center, had a drink in the bar, but... More 

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Colorado Springs, Colorado
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

This hotel is showing its age. Decor is dated and somewhat worn. The "Non Smoking" rooms have cigarette smoke odors wafting in from somewhere. The room maid service was timely but bedding wasn't properly smoothed. The shower curtain rod was loose but the curtain itself worked fine. Food service in the coffee shop was good but again the decor, furnishings... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear Ron G, Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. We thank you for recognizing our team at the front desk. On the other hand, we are sorry if our overall look was not as nice as you expected. Your comments on the aspects... More 

Lake Ozark
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 4, 2015

This is a nice hotel and we have stayed here twice over two weeks while working in St. Joe. The hotel is clean and has been well maintained, with a friendly staff. There is a need for some updates for technology to work properly. We ran is to some issues with the local TV stations not working in our upper... More 

Was this review helpful? Yes
Chuck D, General Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Thank you very much for your review. Glad that most of your stay was pleasant. I do apologize for the inconvenience of the sporadic TV reception. I believe that you may have left a comment or notification with the front desk person and we learned that the cable splitter in your guest room was on the verge of going bad... More 

Sioux Falls, South Dakota
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 26, 2015

Very friendly staff and beautiful lobby. Very classic. Rooms are comfortable but when going to the pool discovered it had garbage laying around it (not alot but enough to destroy the desire to swim there). It was convenient (relatively speaking) to the Pony Express museum and Jesse James House which we enjoy visiting. Would likely consider another location the next... More 

Was this review helpful? Yes 1
Chuck D, General Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Thank you for taking the time and reviewing your stay with us. I am pleased that you liked our lobby area, but I am distraught that my public area attendant was not prompt enough in performing her duties of ensuring the pool area is immaculate at all times. It will be discussed with her and the value and importance of... More 

Greenville
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 24, 2015

We were welcomed by an efficient, friendly staff lady. I was concerned about location, as we travel with our Jack Russell. But we were fine! The parking made me nervous as there was no camera protection and our car was loaded with things from my recently departed Mom's house. However, it was fine! Evidently the police station is right down... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear fisher3960, Thank you so much for your review of our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with excellent service you received from the staff, comfortable rooms and location of the hotel. I am sorry that there's an unpleasant smelt of smoke... More 

Atlanta, Georgia
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed April 7, 2015

Positives: Plenty of free parking. The nicest staff ever. Right downtown. Negatives: Afraid to leave my car in the free parking. Not a great neighborhood. Carpet was awesome and fresh in the 90's. Holes in the carpet. The door across the hall looked like the SWAT team had been there (I posted a pic). We had to switch rooms because... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear Helix88, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the parking area, carpet and hallway condition. We will address these concerns. I assure you that the feedback of our... More 

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