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Holiday Inn St. Joseph - Riverfront / Hist. Dis

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102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501
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Holiday Inn St. Joseph - Riverfront / Hist. Dis
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Ranked #6 of 12 Hotels in Saint Joseph
A recent review
3 of 5 stars reviewed yesterday
Maavalous1 Houston, Texas
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102 reviews from our community

Traveler rating
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    35
    19
    14
    9
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34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
1 review
3 of 5 stars Reviewed yesterday NEW

The location is great for anything going on downtown. But, there are a LOT of issues. Not saying I wouldn't stay there again, probably will given the choices in Small Joe. But do NOT expect more than a 2.5 to 3 star experience. Here's the list... It's easy to get to and from... if you pay close attention. Streets change... More 

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Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were here for a quick one night stay and discovered many problems during that time period. Although location is one of the best parts of this hotel, it was very confusing to reach and especially hard to park. Speaking of parking, this hotel needs to get some sort of private parking lot. There was a circus at the arena... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear Drew H, Thank you for writing a review about your recent stay with us. I am glad you found our location commendable and lobby nice. However, we are very sorry you did not experience an exemplary hotel stay due to the smell of smoke during your stay. Please know that this is not reflective of the high standards we... More 

Saint Louis, Missouri
Top Contributor
126 reviews 126 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff is the nicest you can imagine. They seem understaffed which is ashame. They really need to have a company come in and clean every inch of the place and pull the mold out from around the showers instead of caulk over it. Everyone seems to be over extended but working hard to get Everything done. The carpet in... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear neatcmom, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and we appreciate your positive comments on our staff. Despite of this, it is regrettable that the hotel's facilities and your dining experience fell below your expectations. Your feedback will be... More 

Chapman
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

I loved this hotel! The room was clean and spacious, the bed comfy and the overall atmosphere felt like I was pampering myself by choosing this hotel. The front desk staff was very nice and accommodating. The lobby was very attractive, and I wish I had had time to eat in their restaurant. I will always stay there when I... More 

Was this review helpful? Yes 1
Eldon, Missouri
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 14, 2015

Fine place to stay nice restaurant and lounge really cool tropical indoor pool setting Comfy beds ,clean, really super pillows. Set in the downtown area across the street from a civic events center. Very dead area on the weekend The parking lot issues others have mentioned, there is a parking lot behind the hotel with a nice large rear reception

Was this review helpful? Yes 1
Mokena, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 12, 2015

We went to visit family for thanksgiving and brought our 6 year old granddaughter and she had a great time in the pool area daily.Was great that i could have my family drop by for a visit at the pool. The staff was very friendly and helpful if you ask however the cleaning people were terrible our room was not... More 

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Chuck D, General Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Thank you so much for your constructive critique. I am some what embarrassed by the lack of attention by the housekeeping staff. We do reduce our staff during holiday periods to enable as many of our employees as possible to be with their families. I am disappointed in them by not checking with you personally regarding the cleaning of your... More 

Des Moines, Iowa
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2015

Very conveniently located. The rooms are a bit dated; but very clean and comfortable. The only real issue we had was the restaurant. Apparently there has been a change of ownership, and there are a few kinks they still need to work out. They are currently without a liquor license, so if you would like a drink with your meal,... More 

Was this review helpful? Yes 1
Chuck D, General Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Thank you for your review. We recently took repossession of the Food & Beverage facilities of the hotel. We did still have a number of kinks to work out as comes with opening any new business. We are currently operating with a limited menu, but we due have a new concept that is being presented for approval in the next... More 

Jefferson City, Missouri
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 10, 2015

Stayed in this hotel while looking at homes due to move. First, the service here is wonderful in the hotel and restaurant. The food in the restaurant was really good . The bed was comfortable and the room is clean. The TV was an issue with the cable going in and out. The lounge doesn't have a liquor license so... More 

Was this review helpful? Yes 1
Chuck D, General Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Thank you for the time spent in reviewing your stay with us. I am pleased that you were impressed with the service that we provided to you. In regard to the updating, that subject is obviously in the hands of the ownership, but your review has provided additional information and input that I have submitted to them. We will continue... More 

Chippewa Falls WI
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

This hotel is located downtown- unfortunately the hotel, like it's downtown neighborhood, is a bit dated. Parking is across the street, which made me uncomfortable at night. Rooms are average. On the bright side, the staff goes out of their way to greet and service you- they genuinely care about their customers and it shows!

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IHGCare, Guest Relations Manager at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review

Dear samkristy4, Thank you for your feedback. We appreciate your kind words regarding our staff. However, we regret letting you down on some aspects of your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows us... More 

Bellvue, Colorado
Top Contributor
69 reviews 69 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 5, 2014

The room was clean and quiet. Did not have any key card issues. We had a good view of the downtown St Jo area but a better view would have been of the river. The in house cafe had great food and reasonably priced. The cafe staff was extra friendly. The hotel staff was quite pleasant and helpful. The hotel... More 

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