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Holiday Inn St. Joseph - Riverfront / Hist. Dis

3.0 of 5
102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501
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Ranked #8 of 10 hotels in Saint Joseph
2.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveler rating
    3
    5
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Date Rating
Terry B
Branson, Missouri
1 review
5 of 5 stars Reviewed January 11, 2012

Very Nice full service hotel with Great Service and Good Location. Easy access and plenty of well lighted parking. Restaurant with really good prime rib, nice indoor pool area & excercise room and the rooms are comfortable & clean with good light. and again I have to say that we found the ENTIRE STAFF to be EXCEPTIONAL! More

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renee j
Kansas City, Missouri
1 review
1 of 5 stars Reviewed January 6, 2012

I usually stay at the Drury or Stoney Creek during Guard duty, but have had to stay here several times when the others have been sold out. The service was terrible, people were rude, and the facilities were dirty. Coffee was not replenished, dirty towels were taken but not replaced with fresh ones, and the bathroom and room were stained... More

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BethRodDakota
Yankton, SD
Contributor
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10 helpful votes
4 of 5 stars Reviewed January 3, 2012

Very nice full service hotel with good staff, nice pool area, restaurant and bar. Rooms, halls and lobby have recently been upgraded. Plenty of lighted parking!! We flew into the St. Joseph airport for work and the Holiday Inn is recommended by the FBO on the airport. More

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michael01_11
Lawson, Missouri
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed November 20, 2011

Although some do not seem to be impressed, we have stayed here several times (over the last 8 years), and like this hotel. Once, we had an air conditioner that wouldn't work, and were offered another room. All other instances were good. Staff has always been nothing but very professional. Restaurant for breakfast is fair. Dinner restaurant....we never went to,... More

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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
November 23, 2011

We appreciate your recent comments. By your next visit we should have a fresh look. New 37” HD-TV’s, new corridor carpet & renovated elevator should be in place. We hope you were able to enjoy our morning coffee bar on your last stay with us. If not, make sure to check it out next time. Located in the lobby next... More

liz53012
Kansas City, Missouri
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed November 19, 2011

It was not the cleanest Holiday Inn I've stayed at. The necessities were okay, the bed seemed clean, the bathroom seemed clean but could use some updating and it looked there had been a leak from upstairs. There was quite a bit of noise from trains or something. BUT the restaurant food was very good for hotel food. Usually heaters... More

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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
November 21, 2011

Thank you for staying with us and for writing a review. We are in the process of some updating. New 37” HD TV’s were installed just this last week, new carpet is to be installed next week & wall coverings to be updated by end of year. These are soft renovations that should not interfere with our guests during their... More

nebrtraveler
Nebraska
Contributor
12 reviews
3 helpful votes
2 of 5 stars Reviewed October 23, 2011

I stayed here one night. I wouldn't recommend this to single female travelers. Definitely not the safest feeling area. The parking lot didn't seem very safe or secure. I checked in around 7 pm on Sunday night. The young woman who checked me in did not recognize me as a Platinum member but the checkin was fast and simple. The... More

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bsdelaney47
Hopland, California
Reviewer
3 reviews
1 of 5 stars Reviewed September 29, 2011

This is the WORST room I have ever stayed in. It was dirty - spots on carpet, sheets, toilet, dirt on bathtub and floor - awful! The room itself stunk of hunid mold. The loby smelled very strongly of bleach. We tried another room and it was just as bad as the first one. There were dirty dished in the... More

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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
October 4, 2011

I cannot apologize enough for your experience. I have passed along your issues and my concerns to our Head Housekeeper. I also spoke with the GM of 36thST Resturant about the trays in the hallways. We now have a "check-floor" list that the servers need to sign to insure that trays are being picked up in a timely manner. I'm... More

JS17115
Kansas City, Kansas
1 review
1 helpful vote
1 of 5 stars Reviewed September 18, 2011
1
person found this review helpful

So I originally booked a 20 block of rooms for my wedding. Well when my guests started trying to reserve rooms, I called them to check what was going on, and for some reason my block of rooms didn't exist. They claim they didn't get confirmation from me, however I left one of the sales ladies a message stating that... More

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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
October 4, 2011

I cannot apologize enough for your experience. That’s why I wanted to speak with you at the time of your check-in. Since our Hotel was “Sold-Out” the front desk staff misunderstood when you were asking about a “block of 20 rooms” they thought you had additional guests that would be checking in. I hated to say anything at all since... More

desertgspgal
Scottsdale, Arizona
Reviewer
4 reviews
2 of 5 stars Reviewed September 18, 2011

Stayed here for family wedding. It was really the only place they could possibly have put the guests given the rural location of the wedding some 25 miles away, but I will NEVER stay at this hotel again.Overall the hotel is not horrible, and I have seen worse, but when we were ready to go to bed, we turned down... More

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SLAYTANIC666
jax
Senior Contributor
28 reviews
6 helpful votes
1 of 5 stars Reviewed September 17, 2011

This place is infested with mice.they need to come off some loot and take care of it.they must be breeding in the walls cause I have had a room on every floor and mice in every room.they got you by the short hairs because it's the only hotel in the area.they simply come to your room and set a glue... More

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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
October 4, 2011

I do understand your frustration, we believe that due to the flooding of the Missouri River less than two blocks away is the problem. We have a professional pest control company that is here weekly and they do advise and treat all areas that need it. Please except our sincere apologies and for the inconvenience during your stay. More

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Holiday Inn St. Joseph - Riverfront / Hist. Dis Also Known As

  • Holiday Inn Saint Joseph
  • Saint Joseph Holiday Inn
Address: 102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501

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Holiday Inn St. Joseph - Riverfront / Hist. Dis
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