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Greenstay Hotel & Suites

2.0 of 5
Hotel website
110 North Outer Road, Saint James, MO 65559 (Formerly Days Inn & Suites)
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20% off room rate
Greenstay Hotel & Suites
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Ranked #1 of 1 Hotels in Saint James
A recent review
4 of 5 stars Reviewed November 16, 2014
EBart06 Broken Arrow, Oklahoma
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78 reviews from our community

Traveler rating
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    9
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    2
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38
18
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Broken Arrow, Oklahoma
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed at the Greenstay for two nights in a suite. Overall, the main facility is clean with a decent breakfast selection including sausage gravy and biscuits, yogurt, fresh-made waffles, various breads including donuts, cereal, OJ, coffee, and milk. This isn’t a complete list, but most will find something to enjoy. There is a small “mini-store” in the reception area that... More 

Was this review helpful? Yes 1
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I wanted to thank you for your response and rating for our hotel. It is a pleasure to serve our guests and get to know them a little bit. Your kind words and your criticisms are taken to heart and we have corrected the HVAC situation you experienced. You are so right, we aren't the Ritz but we do put... More 

Mooresville, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 9, 2014

I'm not a high end hotel user and this isn't a high end hotel but it is always clean, well kept, good service and relatively low priced. I've stayed at places that cost twice as much and they weren't nearly as well run. Just be sure to get there before the 8 pm cutoff for the free wine tasting!

Was this review helpful? Yes
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

Thank you for your kind response in your review. We do want to make everyone feel welcome and have a great experience. We look forward to you staying with us again. Happy traveling. More 

Missouri
Top Contributor
71 reviews 71 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 20, 2014

Not a bad place but several things kept me from giving this a 3 star rating. First, paper thin walls. Noisy people staying all around us, unruly boys next room over being loud, boisterous, stomping around at 7am. People below us with big dogs barking at all hours of the day and night. The fridge in the room made a... More 

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AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I thank you for taking the time to rate us and give us feedback concerning our hotel. I am terribly sorry your stay was not what you had hoped for. Our pool is heated to a temperature of 84 degrees but we may have added water that day that would have lowered the temperature for a short while. If we... More 

Beaver Dam, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2014

It has been awhile since my visit..But have fond memories of super friendly hotel clerk that made my wine tasting expierence Super Fun..Shared wine with other hotel guests ..Great time.Thanks for making my Stay So Very Special.

Was this review helpful? Yes
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

Thank you for your response on the review page. Our clerks genuinely enjoy mingling with our guests on our special tasting program. We do try to make all of our guests very comfortable. Please come again. More 

Commercial Point, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 24, 2014

You can dress it up, but it is still an old motel- exterior entrances with cars parked outside your door. Laughable to say" inn and suites". The pool was big and the Motel was renovated but that's the best you can expect. I can't recommend it except it is the only decent place in town.

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AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I am sorry we didn't meet your expectations with your visit. We do our best to provide a comfortable place to stop and rest for the evening. I do appreciate that you took the time to respond and we will do our best to improve. More 

1 review
5 of 5 stars Reviewed September 21, 2014

From the moment we walked in sara was friendly and courteous to our laughing that the smell of this hotel was awesome compared to a competitor around the bend. The room was so nice and clean. For once a hotel that gives you more than 2 pillows!!!!! We had a king size bed room and 7...yes i said 7 pillows!!!!... More 

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AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

We value the responses we receive from our guests. By taking the time to respond helps us to improve where ever we need to. Have a great time traveling in the future and come see us again. More 

1 review
5 of 5 stars Reviewed September 15, 2014

Stayed here in early July 2014 on our way back to Illinois from visiting our triplet grandchildren in Texas. Manager was very friendly and welcoming. The room was excellent and everything clean and nice. The price was reasonable and we will stay here again when traveling to and from Texas.

Was this review helpful? Yes
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

We thank you for taking the time to rate our hotel. You, our guests are very important to us and we hope you will stay again. More 

LaGrange, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2014

Good location near the interstate and a section of route 66. Not a lot of eatery selections nearby. Breakfast was adequate. There was a McDonald's next door and trucks would pull in during the night. There are several wineries nearby and the office had a tasting that evening. It is a good place to start a journey down route 66.

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AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I wanted to thank you for your review of our hotel. We do try to please and hope you will consider us again in the future. I wish you safe travel. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2014 via mobile

I stayed at the Greenspay in Springfield, MO and it was wonderful. The St. James one is still like a Days Inn. No microwave or refrigerator. Cracked tile in bathroom. If you are up for carb. loading then they have the breakfast for you. No eggs or meat. Pretty basic. They wouldn't give me a receipt when checking out. (THE... More 

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AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I want to thank you for responding to Tripadvisor. I am sorry some items did not meet your approval and I do thank you for your visit. We don't advertise that we have Refrigerators and Microwaves in every room since they are only included in the suites and most of the deluxe rooms. The breakfast is advertised as a "Continental... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 23, 2014

My husband and I are driving cross-country with our cat and chose this hotel because it was pet friendly and not too expensive. The room was very comfortable, excellent shower, and the front desk staff was very friendly. I had a small issue with the bill (not their fault!) and they promptly took care of it for me. We didn't... More 

Was this review helpful? Yes
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review

I wanted to thank you for your kind remarks. We do try to make your stay as comfortable as possible and we do regret the issue about the bill. We try to keep up with what others say about what we offer and the rates but sometimes they slip through. We look forward to seeing you again on your return... More 

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