We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn St. Louis St. Charles

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
801 Veterans Memorial Parkway, Saint Charles, MO 63303
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Fairfield Inn St. Louis St. Charles
Professional photos View all
Browse nearby
Fairfield Inn St. Louis St. Charles
Write a Review

81 reviews from our community

Traveler rating
    19
    34
    19
    6
    3
See reviews for
29
11
8
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (19)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (7)
All months
Fremont, California
Top Contributor
62 reviews 62 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a small hotel near the St. Charles convention center. It is very clean, and that is basicly all that it has to recommend it. The air conditioner was so loud that it was a choice of too noisy to sleep or too hot to sleep. The room was small, very small, and had almost no room to store... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

Vralls, Thank you for the feedback you provided in this online review. I am sorry that you did not have a great experience at our hotel and were unhappy with your guest room. You booked your reservation with a king bed and unfortunately the only king bed we had available was our handicapped accessible roll in shower room type. It... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a great location if you are wanting to stay somewhere close to St. Louis. Its location to the casinos and shopping area within walking distance make it very convenient. The staff was very nice and helpful. The only issue was the smell from the room. It was very musty and usually occurred when the HVAC was running.... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

lee s, Thank you for taking the time to complete an online review about your recent stay. I can assure you I will pass your comments along to my maintenance team to ensure our HVACs are clean and well maintained so that we can prevent this from happening again. We would appreciate another chance to earn your business if you... More 

Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had booked a stay at the Fairfield Inn for 2 co-workers and myself that were attending a conference just down the road. We were definitely not pleased. When we drove up and started unloading our baggage we couldn't help but notice the extremely unpleasant smell outside similar to cat feces. Later we found it to be the mulch that... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

ARP02, Thank you for taking the time to provide us feedback on your recent hotel stay at our property. Comments like yours are very rare at my hotel and I have already responded to you via e-mail before this Trip Advisor review. If we would have been aware of the issues your encountered before check out I can promise you... More 

Springfield, Missouri
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here one night while attending a conference at the nearby convention center. A nice location with lots of dining options nearby. The hotel staff was friendly and helpful. The room was clean. The only complaints I had with the room was that it smelled a little musty when I entered. The bathroom light switch is in an odd... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

vickere, Thank you for taking the time to complete this online review. I first off want to apologize for the smell you encountered in your room. I will pass your feedback along to my housekeeping team to make sure this was an isolated issue. I am glad the rest of your stay was enjoyable and that you received your ring... More 

cincinnati
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here 3 times.staff is nice and the place and rooms are nice. Breakfast is good too. Cracker barrel is right next door. This is one of several hotels in st.charles i have stayed at for my job.

Was this review helpful? Yes 1
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

themusk88, Thank you very much for the feedback you provided in this online review. We are glad that you enjoyed your stay with us while traveling for business. We hope to be your preferred hotel when coming to St. Charles for work. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

I booked a last minute, one night stay at the Fairfield as basically just a place to lay my head after hitting the casino for the night. I was beyond impressed by the level of professionalism from every member of the staff; front desk to room attendants. Desk agent greeted me like I was a regular (I am a Marriott... More 

Was this review helpful? Yes 1
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

Zach N, Thank you very much for the great review on Trip Advisor and congratulations on your big night at the Casino. We are pleased that you had a great experience at our hotel and I am happy you were impressed with my Team members. I will be sure to share your feedback with all of them. We hope to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 2, 2015

I normally am not a big fan of the Fiarfield chain but this one is an exception. My room appeared to be recently redone. It was actually decorated and colorful, which is different than most Fairfields I have stayed in. I thought the bed was comfortable and the pillows were alittle better than the normal "flat as a pancake" pillows... More 

Was this review helpful? Yes 2
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

penny4urthought, We are very pleased that you enjoyed your stay at our hotel. Thank you for providing us feedback in this online review. We hope to see you again soon if you are traveling back through the St. Charles, MO area again. More 

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 26, 2015

This hotel is relatively new, nicely located at I-70 at the 5th Street exit in St. Charles. It is clean and overall well maintained, as one would expect from a Marriott property. The room was small compared to other west St. Louis area hotels in this price range, which was not a problem for us. The real problem was sleep... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

a123nt, Thank you for the feedback you provided in this online review. I can assure you I will share your comments with my entire hotel team so that we can correct the items you mentioned during your visit with us. We want everyone to have a great experience at our property and we are sorry we fell short of that... More 

Saint Charles, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

We had a one night stay on Saturday, March 14th. Room was very nice, clean, comfortable. Hotel was completely booked due to an event at the convention center next door. We entered the breakfast area on Sunday morning with 20 minutes left during the designated serving time according to the front desk staff. The area was a mess and there... More 

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

Leeann C, Thank you very much for taking the time to provide us feedback about your recent stay. I first off want to apologize for the problems you encountered during breakfast service. On the weekends our breakfast is served from 7-10 A.M. and it should be fully stocked until 10 so that all of our guests have a chance to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

We had a very nice stay at this location on 2/28/15. The rooms were very clean and quiet. The staff at check-in and breakfast were very helpful and friendly. This was our second stay at this location and we will definitely go back.

Was this review helpful? Yes
Matthew H, General Manager at Fairfield Inn St. Louis St. Charles, responded to this review

Starr9, Thank you very much for the feedback you provided us about your recent stay. We are very pleased you enjoyed your time at our hotel. We hope to see you again soon if you are back in the St. Charles area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities