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Americas Best Value Inn & Suites - St. Charles / St. Louis

2.5 of 5
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1310 Bass Pro Drive, Saint Charles, MO 63301
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Americas Best Value Inn & Suites - St. Charles / St. Louis
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Ranked #10 of 20 Hotels in Saint Charles
A recent review
3 of 5 stars Reviewed June 23, 2014
Richard P Belton, Missouri
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64 reviews from our community

Traveler rating
    26
    12
    10
    5
    11
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12
21
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Americas Best Value Inn & Suites - St. Charles / St. Louis
See the most recent reviews
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014

Cable was not working. Internet was unstable. sheets were smelly and dusty. room floors had stains. Common hallways had moldy smell. No hot water in one of the rooms. Front desk was friendly and helpful though.

Was this review helpful? Yes 1
Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for taking the time out of your busy schedule to provide us feedback. I sincerely apologize about the inconvenience you had at our property but rest assured the issue in that room has been taken care of. We would love for you to give us another chance when you are in the St. Charles area so... More 

Belton, Missouri
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 23, 2014

Easy check in. Room was very hot and took a long time for AC too cool it down. Web site indicates 32 inch flat screen but that was no the case. It was old style and not easy to see. Breakfast was standard free breakfast food. Easy access to I-70.

Was this review helpful? Yes 1
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Richard, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. We will look into the TV issue you mentioned and the AC not being on already. We hope you will give us additional opportunities to serve you in the future. Py, Management Staff More 

Belton
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014 via mobile

Stayed in a non-smoking room, but was in a hallway with other smoking rooms so the smell was still pretty strong. The room itself was decent size. The beds a little hard, but not unbearable. Location is good/felt safe. Very close to downtown and not too far from St. Louis attractions. Breakfast is okay. Had to keep logging in for... More 

Was this review helpful? Yes
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. We hope you will give us additional opportunities to serve you in the future. Py, Management Staff More 

Denver
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

The staff was friendly and accommodating. We wanted to eat at the steak house next door and they gave us coupons. The room was clean and nice size tv. Convenient location right off I-70 and next to Bass Pro Shop and close to historic district.

Was this review helpful? Yes
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Shawn J, We are thrilled you enjoyed your stay at the Americas Best Value Inn & Suites in St Charles. We appreciate your kind words about our hotel and thank you for helping us spread the word about us to other travelers. We look forward to seeing you again soon! Py, Management Staff More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 8, 2014 via mobile

Let me start by saying that I am not a negative person, and actually can put up with a lot! I have stayed in some horrible motels just for the bargain, however, you want what you paid for. We came to St Charles for an event at Ameristar and stayed for 1 night. The check in process was uncomfortable with... More 

Was this review helpful? Yes 4
Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. I apologize for the inconvenience and we hope you will give us additional opportunities to serve you in the future. Py, Management Staf More 

Sussex, Wisconsin
Top Contributor
59 reviews 59 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 28, 2014

The accommodations were nice and clean. Room was decently sized. But.... The hallway smelled of cigarette smoke and the breakfast the first morning was cold. The location was good, and staff was courteous as well.

Was this review helpful? Yes 1
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Scribble_Scribe_WI, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. We hope you will give us additional opportunities to serve you in the future Py, Management Staff More 

Jacksonville, Arkansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2014

I stayed two evenings with the St. Charles, MO ABVI this week while attending a seminar, and I really enjoyed my visit. The room was spacious, the service all around with staff was gracious, and I loved how clean and comfortable the property and room was. Breakfast consisted of a hot and cold sections, which gave good variety. I do... More 

Was this review helpful? Yes 1
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Rachel, We are thrilled you enjoyed your stay at the Americas Best Value Inn & Suites in St Charles. We appreciate your kind words about our hotel and thank you for helping us spread the word about us to other travelers. Also thank you for your continual business we truly appreciate it and we look forward to seeing you... More 

Litchfield, IL 62056
Top Contributor
56 reviews 56 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 10, 2014

Neat and clean rooms, attentive service. Indoor pool was a bonus. Convenient to the St. Charles Family Arena and the St. Charles Convention Center, casinos and I-70. More dining options in Downtown St. Charles. VERY nice place !

Was this review helpful? Yes
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Urbanguy25, We are thrilled you enjoyed your stay at the Americas Best Value Inn & Suites in St Charles. We appreciate your kind words about our hotel and thank you for helping us spread the word about us to other travelers. Also thank you for your continual business we truly appreciate it and we look forward to seeing you... More 

Kansas
Contributor
17 reviews 17 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2014

Can't complain. The service was great from start to finish. Clean rooms. Great location within walking distance to many restaurants and stores. We were with a team and they were very accommodating and helpful to us.

Was this review helpful? Yes 1
Py P, Front Office Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Deedrap, We are thrilled you enjoyed your stay at the Americas Best Value Inn & Suites in St Charles. We appreciate your kind words about our hotel and thank you for helping us spread the word about us to other travelers. Also thank you for your continual business we truly appreciate it and we look forward to seeing you... More 

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