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Americas Best Value Inn & Suites - St. Charles / St. Louis

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1310 Bass Pro Drive, Saint Charles, MO 63301
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Americas Best Value Inn & Suites - St. Charles / St. Louis
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70 Reviews from our TripAdvisor Community

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Traveler rating
    27
    13
    11
    8
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15
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Midwest
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel we usually use and others of same quality were booked. Some of the minuses here -parking lot was littered and the front door looked like it had been cleaned with a Hershey bar. - - heated pool wasn't --Just as well because there was a jellyfish sized hair ball floating in it. However, the room was adequate. Bathroom... More 

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Frankfort, Illinois
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok, I am in my mid 50's, the kids are grown. I like good things. My wife and I meet up with family to spend the day in St Charles. The Value Inn was the only hotel available in the immediate area that had available rooms. There are pro's and cons to everything. The room was cheap. The location is... More 

Was this review helpful? Yes 1
Quincy, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We were greeted by the desk clerk with a big smile and joyous "Welcome." He was very helpful with the check-in and getting us to our room. The location was just right as we had the Bass Pro Shop on one side and on the other side was Texas Roadhouse. Less than a mile away was Old St. Charles or... More 

Review collected in partnership with this hotel

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Josh R, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear David T, Thanks for sharing your great experience we really like hearing about the good stays from our guests. We do our very best to provide the most friendly service, comfortable rooms, a great complimentary hot breakfast every day. We're glad you chose us for your anniversary and that you had great time visiting the Bass Pro Shop and... More 

Jacksonville, Illinois
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Had mold in bathroom not clean gave them my credit card said it would not go through told him to try it again would not had to give him another and called my credit card company they said he put wrong number in

Review collected in partnership with this hotel

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Josh R, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear jbarton213, I apologize for the miscommunication at check in and for not meeting your expectations. We will be inspecting your room and extra thoroughly cleaning the bathroom. Thank you for letting us know about your stay so that we can do everything we can to improve for all of our guests. I hope you enjoyed your Memorial Day weekend... More 

Indiana
1 review
2 of 5 stars Reviewed May 11, 2015

The title was the only response my wife and I could come up with after we left. We arrived for check in on 5/9 and they allowed us to check in a little early and the gentleman working the desk was very nice! We got to our room and immediately noticed a dirty wash rag on the knee wall between... More 

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Josh R, General Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear ps0539, I apologize for your stay not meeting your expectations and want to thank you for sharing your experience and commenting on your stay. All of your concerns are important to us and are being addressed, we will be doing more thorough room checks to ensure quality and are having maintenance fix all of your concerns about the upkeep... More 

Kenora District, Canada
1 review
4 of 5 stars Reviewed May 3, 2015

Good hot breakfast. Kept refilling warm foods. Wanted a hot tub, said they would turn on the heat in the pool if we wanted. Liked having a fridge and microwave in the room. Our bathrooms needed updating. Would come again. Near Ameristar casino. Discount at Texas RoadHouse next door. Very accommodating and friendly.

Review collected in partnership with this hotel

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Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Karen1944, Thanks for choosing us for your stay in St. Charles and for taking time for your review. We're glad you enjoyed the hot breakfast we offer every morning. We do our very best to provide the most friendly service and hospitality. We hope you will visit St. Charles again soon, and thanks again for the good review. Have a... More 

1 review
1 of 5 stars Reviewed April 29, 2015 via mobile

our room had not been cleaned when we walked into it, the room itself was in dire need of remodeling, shower curtain rod was about ready to fall, they advertised heated indoor pool that was cold, I told them about it 3 times, probably my last stay at abvi

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Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear easteg1123, We apologize for anything about your stay that didn't meet your expectations and thank you for taking time to comment on your stay. All of your concerns are being addressed and corrected because it is our top priority to make sure that every guests' stay is as comfortable as possible. Again we apologize for your stay not meeting... More 

cincinnati
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 25, 2015 via mobile

Of the hotels in st.charles that i have stayed this is my least favorite. Many restaurants are within walking distance which is a plus. Other than that I can't say much good.i have stayed here over 10 times for work. My company books the rooms so i have no choice. Most rooms i have been in smelled bad. I won't... More 

Was this review helpful? Yes 1
Josh R, General Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thanks for your review, we apologize for anything about your stay that was less than your expectations, we do our best to make every stay as comfortable as possible. We appreciate your comments our housekeeping staff thoroughly cleans the rooms everyday, we prepare a fresh breakfast that includes sausages, biscuits & gravy, scrambled eggs, waffles, fresh fruit, yogurt, cereal, juices,... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

The location to the Ameristar, Bass Pro Shop, and old St. Charles is just right for the price. There was easy access off the Interstate. Check in was a breeze. If in the area for business or pleasure, I would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Josh R, General Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thanks for your good review and comments we hope to see you again soon. We do our very best to make check in and check out as smooth as possible. Thanks for choosing us Dana. Sincerely, Hanna & Staff More 

1 review
5 of 5 stars Reviewed March 26, 2015

Everything was great .and a great price too! Expected a continental breakfast and it was a hot one with waffles😄😄😄 close to casino and downtown st charles easy off and on interstate. I did not have to make that much of advance reservation to get a good price

Was this review helpful? Yes
Josh R, General Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thanks for the awesome review and all of your comments Jerome we do our very best to provide every amenity to all our guests, especially our complimentary hot breakfast. We hope you visit us again the next time you're in St.Charles. Thanks and have a great trip, Hanna & Staff More 

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