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All 19 Saint Charles hotels

Americas Best Value Inn & Suites - St. Charles / St. Louis

2.0 of 5 Hotel   |   1310 Bass Pro Drive, Saint Charles, MO 63301
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Ranked #11 of 19 Hotels in Saint Charles
A recent review
4 of 5 stars reviewed 2 weeks ago
Michelle W Paducah, Kentucky, United States
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52 reviews from our community

Traveler rating
    21
    10
    8
    3
    10
See reviews for
10
17
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel before many times but after recently we will never go back. Rooms used to be clean and fairly comfortable but this time there was black mold in the bathroom on 3/4 of the celing, the bath tub faucet ran constantly, stains on the sheets, and the service could not have been worse. They were not... More

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Paducah, Kentucky, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel twice now when we came to St Louis for concerts. The hotel is located less than 3 miles from Verizon Wireless Amp and easy to find. The Ameristar Casino is 1 block away and Bass Pro Shop is literally right next door. Restaurants (Texas Roadhouse and Dennys) are within walking distance too. This time... More

Was this review helpful? Yes 1
Britt, Iowa
1 review
1 of 5 stars Reviewed 4 weeks ago

We are a family of 4 plus 1 child. We made a reservation for 3 nights. We stayed in room 215. When we arrived, we asked for a roll away which we put on our reservation. The roll away would not fit anywhere we put it, so we put it in the hall. One of our family members had to... More

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Cocoa, Florida
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were really surprised that this was a wonderful hotel experience for us! We stayed one night and the room was big and clean, everything worked great. There is an elevator. Breakfast was your basic hotel food--eggs, muffins, yogurt, milk, cereal, very green bananas (I took one with me and ate it 3 days later), apples, watered down OJ, coffee,... More

Was this review helpful? Yes 1
Saint Charles, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

What a very wonderful time had by all of guests that arrived from all over and including local attendees that had rooms over the weekend, clean rooms, great location and wonderful staff. Would recommend to anyone

Was this review helpful? Yes 1
McKinney, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

Not sure where the value is in this hotel. Room 111 was the first room I was given on 7/20/2014 when i asked for a room on the upper level. Toilet seat was up but the bowl was covered with urine and public hair. Deal breaker but just for fun I pulled back the bed spread and there was hair... More

Was this review helpful? Yes 1
Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking time out of your busy schedule for this review. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. I am extremely sorry to hear about all the issues you mentioned I am not familiar with any of these. We have... More

Lee's Summit, Missouri
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed July 21, 2014

Given the choice between poor and average I had to give them a poor overall rating because they weren't average. I would not consider our stay "poor" but it was well below average and we won't be staying again. They didn't completely miss the target, there were some pluses, but they did not outweigh the minuses. Pluses: Location - Short... More

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Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Dave T, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. I am extremely sorry for the inconvenience and we hope you will give us additional opportunities to serve you in the future. Py, Management Staf More

Washington, Missouri
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 18, 2014

Good value, clean, bedding comfortable. Had to reset TV cable and then it worked, even if I never did find HBO. Light above sink not very bright for make-up use. Towels more adequate than most. Breakfast okay,not great. Really, no hot sauce? If you can get packets of ketchup, you can get packets of hot sauce. Pool was nice. Staff... More

Was this review helpful? Yes 1
Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear jsd2222, We are thrilled you enjoyed your stay at the Americas Best Value Inn & Suites in St Charles. We appreciate your kind words about our hotel and thank you for helping us spread the word about us to other travelers and I'm extremely sorry you weren't able to find HBO, we do offer it along with ESPN. We... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed July 7, 2014

Cable was not working. Internet was unstable. sheets were smelly and dusty. room floors had stains. Common hallways had moldy smell. No hot water in one of the rooms. Front desk was friendly and helpful though.

Was this review helpful? Yes
Py P, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for taking the time out of your busy schedule to provide us feedback. I sincerely apologize about the inconvenience you had at our property but rest assured the issue in that room has been taken care of. We would love for you to give us another chance when you are in the St. Charles area so... More

Belton, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 23, 2014

Easy check in. Room was very hot and took a long time for AC too cool it down. Web site indicates 32 inch flat screen but that was no the case. It was old style and not easy to see. Breakfast was standard free breakfast food. Easy access to I-70.

Was this review helpful? Yes
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Richard, Thank you for staying with us. We strive to exceed all of our guest's expectations and we will use your comments to help us improve. We will look into the TV issue you mentioned and the AC not being on already. We hope you will give us additional opportunities to serve you in the future. Py, Management Staff More

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Additional Information about Americas Best Value Inn & Suites - St. Charles / St. Louis

Address: 1310 Bass Pro Drive, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites - St. Charles / St. Louis 2*
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Also Known As:
Americas Best Value Inn & Suites - St. Charles / St. Louis Hotel Saint Charles
Americas Best Value Inn And Suites - St. Charles / St. Louis
Best Western Saint Charles
Saint Charles Best Western

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