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All 19 Saint Charles hotels

TownePlace Suites St. Louis St. Charles

2.0 of 5 Hotel   |   1800 Zumbehl Road, Saint Charles, MO 63303
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63%
Ranked #12 of 19 hotels in Saint Charles
A recent review
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  • Reviews (68)
  • Photos (12)
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  • Room tips (11)
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68 people have reviewed this hotel

Traveler rating
    19
    22
    13
    12
    2
See reviews for
18
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20
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a number of times when in the area to assist a family member. I have always found it to b clean. I am traveling alone so i do not strain the resources anywhere. Nice that pets r allowed. Like the full size kitchenette as I grow tired of fast food on the road in a hurry.... More

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Arlington, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights while visiting family in the area. There is nothing special about this hotel except the very helpful and personable staff at the front desk. The email we received prior to arrival giving us detailed directions to the property was a real plus. Room was clean and comfortable and the full kitchenette was handy for storing... More

Was this review helpful? Yes 1
Allen, Texas
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 16, 2014

I almost gave this hotel a higher rating because everyone I encounted from the staff was friendly. But, while my sister slept in the guest room and was satisfied with her room. I could not sleep on the fold out sofa bed. It had coils and springs protruding from the tiny sofa matress. At one point I did fall asleep... More

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Nichole B, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Than you for staying with us and taking the time to review our hotel. I wish that you had a better nights sleep with us. Although, usually our sofa beds are reviewed highly, I understand that they did not meet your satisfaction which is our goal. We have begun upgrading some of our sofas. If you choose to come back,... More

Top Contributor
88 reviews 88 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 12, 2014

We had stayed at the courtyard Marriott the previous night and the breakfast there was disgusting. Towneplace's breakfast was much better even though it's grab and go style I enjoyed it. The room was nice and clean and close to a grocery store. Be sure to check out historical st charles. Lot's of stores to see.

Was this review helpful? Yes 2
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 22, 2014

Staying here for the extended stay purposes and work booked the room. Rooms are very old and outdated. TV hardly works not to mention the walls are paper thin. We hear everything the person above us and aroune us are doing at all times of the night and would really be an inconvenience to move rooms considering we are all... More

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Nichole B, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

I'm sorry, it sounds like you had a bad stay with us. If you call the hotel for you next reservation, ask for Nichole and reference this survey. I will be happy to find you a quiet room somewhere. Thank you for staying with us and I hope we can earn back your business. More

Huntersville, North Carolina
Top Contributor
59 reviews 59 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 21, 2014

Yep - it is hard to find. Behind Golden Corral... TV is old tube maybe 32 inch? I still slept OK. As suites go, it is perhaps compact - being a crowd of one, no issues. Bed is soft, but I think I will survive having slept on frozen ground for weeks :-( + (and on 463-L pallets in the... More

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Missouri
Top Contributor
117 reviews 117 reviews
47 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 10, 2013

The staff at this location was very friendly and cordial. The beds are soft, although I don't usually care for soft beds, they did sleep pretty well. This is the second TownePlace that I have stayed at that do not have a dresser and that confuses me as they are an extended stay motel. The water pressure was strong and... More

Was this review helpful? Yes 1
KY
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 22, 2013

Things I like: 1. Heated outdoor pool, which was not mentioned in the amenities. We were there late Oct so little cold outside, but the pool still open. I wish I know ahead of time and bring my swimming suits. 2. All rooms are smoking free with WIFI 3. Full kitchen on site. Not good as in your home but... More

Was this review helpful? Yes 2
Tulsa, Oklahoma
Top Contributor
74 reviews 74 reviews
62 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 17, 2013

The front desk staff here is really friendly and helpful; they even send directions in an email ahead of time so you know how to find them. That's why it's hard for me to write a less than glowing review of this property. I personally won't be staying here again but I wish the next St. Louis area hotel I... More

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Oak Creek, Wisconsin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 1, 2013

In my view, a "3" rating means it was a reasonably good place to stay. The location can be just a bit difficult to find since it is tucked in behind some other buildings along the street. There was no signage that I saw. The person checking us in was very pleasant. The room was decent. My wife said the... More

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Additional Information about TownePlace Suites St. Louis St. Charles

Address: 1800 Zumbehl Road, Saint Charles, MO 63303
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites St. Louis St. Charles 2*
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Also Known As:
Towneplace Suites St. Louis St. Charles Hotel Saint Charles
Towneplace Suites Saint Charles
Saint Charles Towneplace Suites

12 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

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