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All 19 Saint Charles hotels

TownePlace Suites St. Louis St. Charles

2.0 of 5 Hotel   |   1800 Zumbehl Road, Saint Charles, MO 63303
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Ranked #12 of 19 hotels in Saint Charles
A recent review
5 of 5 stars reviewed 5 days ago
t w Elkhart, Indiana
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71 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Elkhart, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

On Aug the 3rd when i arrived in St Charles Mo my GPS told me i had reached my destination I was at Mercy Hospital lost so i called the hotel and the young lady that answered the phone talked to me until i arrived at the hotel, when i got in side my room was not ready so i... More

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Indianapolis, Indiana
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Let me preface this with, I dont eat out on road trips. So I like a kitchen/fridge etc. This is a very affordable place for a family, or a long stay. The place a little older, and is off the beaten path. It is a few miles from the airport row of hotels. Once you get your bearings, it is... More

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Arkansas
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 3 nights. Carpets were dirty. Sofa had stains on it. The people upstairs were very loud. Complained to the front desk via phone. Still were loud after calling 2 times. The sheets did not fit on the bed. Fitted sheet was too small. You don't want to be by the stairs as people walk up and down them... More

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Nichole B, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for bringing the status of your room to our attention. We want to do everything that we can to ensure that all of our guests have an exceptional stay. Cleanliness is our top priority, and although we regularly shampoo our carpets and sofas, we failed to meet those standards for you. I hope you will return to us... More

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

I have stayed here a number of times when in the area to assist a family member. I have always found it to b clean. I am traveling alone so i do not strain the resources anywhere. Nice that pets r allowed. Like the full size kitchenette as I grow tired of fast food on the road in a hurry.... More

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Arlington, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here two nights while visiting family in the area. There is nothing special about this hotel except the very helpful and personable staff at the front desk. The email we received prior to arrival giving us detailed directions to the property was a real plus. Room was clean and comfortable and the full kitchenette was handy for storing... More

Was this review helpful? Yes 1
Allen, Texas
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 16, 2014

I almost gave this hotel a higher rating because everyone I encounted from the staff was friendly. But, while my sister slept in the guest room and was satisfied with her room. I could not sleep on the fold out sofa bed. It had coils and springs protruding from the tiny sofa matress. At one point I did fall asleep... More

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Nichole B, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Than you for staying with us and taking the time to review our hotel. I wish that you had a better nights sleep with us. Although, usually our sofa beds are reviewed highly, I understand that they did not meet your satisfaction which is our goal. We have begun upgrading some of our sofas. If you choose to come back,... More

Top Contributor
88 reviews 88 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 12, 2014

We had stayed at the courtyard Marriott the previous night and the breakfast there was disgusting. Towneplace's breakfast was much better even though it's grab and go style I enjoyed it. The room was nice and clean and close to a grocery store. Be sure to check out historical st charles. Lot's of stores to see.

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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 22, 2014

Staying here for the extended stay purposes and work booked the room. Rooms are very old and outdated. TV hardly works not to mention the walls are paper thin. We hear everything the person above us and aroune us are doing at all times of the night and would really be an inconvenience to move rooms considering we are all... More

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Nichole B, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

I'm sorry, it sounds like you had a bad stay with us. If you call the hotel for you next reservation, ask for Nichole and reference this survey. I will be happy to find you a quiet room somewhere. Thank you for staying with us and I hope we can earn back your business. More

Huntersville, North Carolina
Top Contributor
65 reviews 65 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 21, 2014

Yep - it is hard to find. Behind Golden Corral... TV is old tube maybe 32 inch? I still slept OK. As suites go, it is perhaps compact - being a crowd of one, no issues. Bed is soft, but I think I will survive having slept on frozen ground for weeks :-( + (and on 463-L pallets in the... More

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Missouri
Top Contributor
117 reviews 117 reviews
47 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 10, 2013

The staff at this location was very friendly and cordial. The beds are soft, although I don't usually care for soft beds, they did sleep pretty well. This is the second TownePlace that I have stayed at that do not have a dresser and that confuses me as they are an extended stay motel. The water pressure was strong and... More

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Additional Information about TownePlace Suites St. Louis St. Charles

Address: 1800 Zumbehl Road, Saint Charles, MO 63303
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites St. Louis St. Charles 2*
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Also Known As:
Towneplace Suites St. Louis St. Charles Hotel Saint Charles
Towneplace Suites Saint Charles
Saint Charles Towneplace Suites

12 photos of this hotel

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Near TownePlace Suites St. Louis St. Charles

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

Questions & Answers

Questions? Get answers from TownePlace Suites St. Louis St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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