We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites St. Louis St. Charles

Hotel website
Hotel deals
Hotel packages
1800 Zumbehl Road, Saint Charles, MO 63303
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
TownePlace Suites St. Louis St. Charles
Professional photos View all
Browse nearby
TownePlace Suites St. Louis St. Charles
TownePlace Suites St. Louis St. Charles
TownePlace Suites St. Louis St. Charles
Add Photo Write a Review

80 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    21
    27
    16
    12
    4
See reviews for
21
18
2
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (17)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (12)
All months
Louisville, Kentucky
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First things first: you are going to need a bloodhound to find this place. It is located off of a grocery store shopping center's parking lot, and it is not marked at all. If it's not on your GPS (it was on the Waze GPS app I use), make certain you call for directions. As for the property, compared to... More 

Was this review helpful? Yes
Danielle H, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I understand how frustrating it can be trying to locate our property. We try to send out pre-arrival emails to all arrivals with an email address on file, with step-by-step directions. This is an effort to try to eliminate some of the frustration. Also, we will be... More 

Top Contributor
65 reviews 65 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is a bit difficult to find, but the staff sent me an email before my arrival that had clear, easy to follow directions. The hotel design is bizarre, with a key lock inside the hotel to get access to the hallway with the rooms. The breakfast area was tiny. Cable to the entire hotel went out (10 minutes... More 

Was this review helpful? Yes 1
Danielle H, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for the inconveniences you experienced during your stay. Unfortunately, the cable went out in the entire St. Louis area for a period of time on that particular day. We will be expanding the size of our breakfast area soon and I hope that you will... More 

Holts Summit, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

The hotel was extremely clean and at checkin, I was greeted by a welcoming staff. The bed was exceptionally comfortable. I took advantage of the location as it was close to my work and I walked to a Mexican restaurant. I didn't have time to take advantage of the kitchen but next time I will. I will return on my... More 

Was this review helpful? Yes 3
Onalaska, Wisconsin
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 19, 2015

We checked in to our hotel room and were pleased to find out we had a free room upgrade for the night. As we were getting ready for bed we saw an adult bed bug crawling on the pillow. After pulling back the headboard, we were shocked to find a bedbug infestation. We will never stay there again. Remember to... More 

Was this review helpful? Yes 5
Danielle H, Front Office Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Hello, Thank you for taking time to share your feedback of your recent visit with us. We take the health and comfort of our guests very seriously. I want to apologize for the unfortunate experience you had during your visit. We have an extensive response protocol any time a situation like this is reported. We work very closely with our... More 

Wichita, Kansas
Top Contributor
216 reviews 216 reviews
26 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 29, 2015

Town Place Suites is Marriott's affordable extended stay style hotel, similar to Residence Inn but with a few less bells and whistles. This hotel DOES allow pets so be forwarned if you don't care for hotels that allow guests to bring their fur babies with them. We spent one night at this location when we traveled to St. Charles to... More 

Was this review helpful? Yes 1
South Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2015

I recently visited my home town for family time but when I checked in I thought that I could get a upgrade with no problem to accomodate my family the situation ended up turning out to be perfect. I was upgraded to a much bigger room and the whole time we were there my visit was very pleasant. Although I... More 

Was this review helpful? Yes 1
Florida
Top Contributor
303 reviews 303 reviews
84 hotel reviews
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed October 21, 2014

It would be helpful if there was better signage to direct you to the hotel! We checked in for one night while waiting for friends to fly in. We enjoy the extra roominess instead of a lot of hotel rooms that you can barely turn around in! This is really convenient to many dining choices. We were very surprised that... More 

Was this review helpful? Yes 2
Saint John, Indiana
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 23, 2014

Was there for one night for business. I like having a kitchen. For the price, it was a good value. The decor is a little dated but more than adequate. Room was clean, bed was comfortable, wifi was good.. couldn't complain. I was out of shaving cream and the staff even had some packets to give me and were super... More 

Was this review helpful? Yes 1
Danielle H, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for your encouraging feedback. We are currently adressing the lack of signage at our property and we appreciate your patience. We look forward to seeing you again. More 

Martha's Vineyard, Massachusetts
Top Contributor
219 reviews 219 reviews
30 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is an inexpensive place and the service was great and the room very nice. Clean and comfortable with plenty of room for two. The GPS directions are tough and the hotel needs a sign on Zumbehl St though. St Charles has a nice Main St by the river with lots of nice shops and restaurants.

Was this review helpful? Yes 1
Elkhart, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

On Aug the 3rd when i arrived in St Charles Mo my GPS told me i had reached my destination I was at Mercy Hospital lost so i called the hotel and the young lady that answered the phone talked to me until i arrived at the hotel, when i got in side my room was not ready so i... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (7)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay