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InTown Suites St Louis Northwest

1769 Veteran's Memorial Parkway, Saint Charles, MO 63303
InTown Suites St Louis Northwest
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13 reviews from our community

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Traveler rating
    4
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    3
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Hills, California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 9, 2014

I made reservations after driving three days from California. When I arrived in Mo. around 8pm, I couldn't check in because the staff leaves at 7pm. Fortunately, I was able to check in another extended stay hotel "Value Inn" which by the way is a really nice hotel. The following day, I arrived to check in to InnTown Suites and... More 

Was this review helpful? Yes 4
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 11, 2014

Drug busts, prostitution, minority guests If you want a true review of the place ask St. Charles Police Department if they would recommend the place. If you have kids and want to save money kindly either stay at home, go to a camping ground but this is not a place for you or your family. The manager Tom Lemon will... More 

Was this review helpful? Yes 8
Jamestown, New York
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 25, 2013

I want to inform the management of the prostitution taking place, however I am not sure if he is involved. I am posting this in hopes of something being done. Although I must report that after several months, I know that the staff does not clean the rooms thoroughly. There is no detailed cleaning taking place what so ever!!!!!!!!!!!!!

Was this review helpful? Yes 8
St. Charles, Mo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2012

My husband and I have both relocated to St.Charles area and we moved in here until we can find a place of our own. We have not had any problems whatsoever as the previous reviews have stated. Our room is clean, everything is in working order. Nothing is broken or damaged. The manager is really helpful and nice. The maid... More 

Was this review helpful? Yes 1
Saint Louis, Missouri, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 2, 2012

Absolutely the WORST experience I have ever had. Management in ST. PETERS,MO truly knows how to treat guests as 3rd class citizens. There is nowhere to park due to the excessive amount of trailers allowed to park on the property. On 3 occasions I had to leave work to renew because the website doesn't function properly and management refused to... More 

Was this review helpful? Yes 6
Florissant, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 11, 2011

This hotel only rents by the week. The halls smell like cigarette smoke. The furniture was cheap and broken. This is a hotel for people who have no place to live and need a cheap weekly rental. Also a lot of construction workers stay there who do not speak English but they were not the problem. There were two incidents... More 

Was this review helpful? Yes 6
St. Louis, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 25, 2011

I was looking for a place to stay while my home was being remodeled. The $200 per week rate was too good to pass up so I went in and asked to see a room. There was an off smell in the air that I noticed from the lobby to the room. Like this had been a smoker's hotel but... More 

Was this review helpful? Yes 4
US
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 10, 2009

Due to the poor interest of the management of this motel, they have a high crime rate in the parking lot and many visitations by Saint Charles police. Saint Charles police responds well but motel management is afraid of Saint Louis gang. My car was broken into in the parking lot and money and other valuables were stolen. There is... More 

Was this review helpful? Yes 4
Saint Charles
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 11, 2009

This place is great. I have stayed her over the last year. The staff is absolutely amazing. They remember names and always greet you. There is someone that walks the grounds at night to make sure everything is secure and is on call 24 hours a day in case you get locked out or need anything. You need a key... More 

Was this review helpful? Yes 3
Kansas city
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 28, 2009

I have stayed here many times over the last five years. I have always had a god experience which is why I keep coming back The location is convienent for shopping and axcess to the interstate. I also like having the kitchenette available.

Was this review helpful? Yes 1
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