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All 19 Saint Charles hotels

Embassy Suites Hotel St. Louis/St. Charles

3.5 of 5 Hotel   |   2 Convention Center Plaza, Saint Charles, MO 63303
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83%
Ranked #4 of 19 Hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Mikailou D Saint Peters, Missouri
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480 reviews from our community

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    48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Saint Peters, Missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Mikailou Diarra Adija at he Front desk was very professional, vey pleasant and very helpful. As a Gold member with the Hilton Hotels, I am very pleased to be coming to this hotel for the pass two years.

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Jefferson City, Missouri
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a good stay at the hotel, the staff was very friendly and our room was ready before check in time. The managers reception was great with free drinks and pretzels to snack on. The rooms were very clean and king bed was comfortable. I was worried it would be loud because it was full of kids from a... More

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Illinois
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed with a large group of families & this was the perfect hotel for us. Plenty of space in the room and of course, plenty of gathering space in the lobby area. Pool is a bit small for a hotel of this size, but the kids had fun. Service was exceptional. They checked us in early, gave a late checkout... More

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La Mirada, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was quiet, and clean. Comp breakfast was very good.It was quiet, and clean. Comp breakfast was very good.It was quiet, and clean. Comp breakfast was very good.It was quiet, and clean. Comp breakfast was very good.

Review collected in partnership with Embassy Suites Hotels

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Evansville, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I travel about 45 weeks a year and look for hotels I can call home and this is the best. From when you check in Tausha or Rico are the best front desk people ever. I stay at this hotel monthly and you can't ask for better service and it is very well kept. The night manager Nathan is always... More

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arkansas, USA
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We spend an average of 60-70 nights a year in hotels. I was really looking foreward to this hotel in particular. I've been in the lobby previously and it is gorgeous. Other than the great breakfast, that's about the only positive thing I can say about it. The room was about $200/night. For this price I could have stayed in... More

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Tim L, General Manager at Embassy Suites Hotel St. Louis/St. Charles, responded to this review

I am sorry that your experience at our hotel was not what you expected it to be. We failed to deliver on a number of basic standards for your stay and I apologize. Additionally, when you brought your concerns to the front desk, we should have made it right for you then. I have asked our guest service manager to... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We love Embassy Suites and this one is beautiful. The staff was great, even the shuttle drivers which we used extensively while we were there. We parked our car and the shuttle took us to our convention site and to dinner when we wanted to venture out from the hotel. As usual the breakfast was wonderful which means there is... More

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indy
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was upgraded to a corner suite which was large and very clean. Staff was very friendly. Complementary snacks and breakfast were good. Plenty of seats in lobby. Fitness room and very nice equipment. Hotel very convenient to get to...right off I-70. This will become my new St. Louis hotel when traveling for business.

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Lincoln, Nebraska
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel, with a large lounge/breakfast area. The bar/restaurant was also a nice addition. We had a late lunch and shared a Cuban sandwich at the bar. Food was very good. The front desk staff were very friendly and helpful. We had an issue with a future reservation that was somewhat complicated. Kim and Tasha both tried... More

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

The facility itself is beautiful, with multiple lounge areas interspersed among the curved waterfalls. A path meanders its way through th multilevel lobby garden area to the food service areas for breakfast and happy hour. When not during a peak use timeframe, This area is relaxing and enjoyable. Visiting for the morning complimentary breakfast should have been highlighted by a... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tim L, General Manager at Embassy Suites Hotel St. Louis/St. Charles, responded to this review

Thank you for your feedback regarding your stay at our hotel. I have shared your comments with our food and beverage team to ensure we are providing a quality product, produced at the proper time for our breakfast offerings. We take pride in the level of service and accommodations we provide. I am glad there were a number of things... More

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Additional Information about Embassy Suites Hotel St. Louis/St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel St. Louis/St. Charles 3.5*
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites

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