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All 19 Saint Charles hotels

Embassy Suites Hotel St. Louis/St. Charles

3.5 of 5 Hotel   |   2 Convention Center Plaza, Saint Charles, MO 63303
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85%
Ranked #2 of 19 hotels in Saint Charles
Certificate of Excellence 2013
A recent review
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385 people have reviewed this hotel

Traveler rating
    226
    100
    36
    12
    11
See reviews for
135
78
20
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
portland,or
1 review
1 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel multiple times. On Feb 20th, while checking out, I gave my credit card and gave the room number. The agent heard the room number wrong, but did not make any further verification, just swiped my card and gave me the bill. Noticed immediately that it was for a different person, different room and charge... More

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Tim L, General Manager at Embassy Suites Hotel St. Louis/St. Charles, responded to this review

I appreciate your patience with us. It should never take this much time for us to resolve a billing error. I have followed up with our accounting department today, and we have resolved this issue for you. I am so sorry that it has taken this long to make it right. We will retrain the front desk staff on procedures... More

Bettendorf, Iowa
Top Contributor
61 reviews 61 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was exactly what you expect from Embassy Suites. The 2 room suites, made to order breakfast, manager's reception, and atrium architecture. I stayed here while attending a trade show at the adjoining convention center. Staff was very friendly. I paid $20 more per night to stay on the premium floor. This included wifi, a Keurig coffee maker in the... More

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Wadsworth, Ohio
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent the weekend here attending a wedding. This is a newer Embassy Suites with updated rooms that were comfortable overall. The bed was soft to my liking but I like a firm mattress. The hotel was packed! There were kids crawling over every corner of this hotel. There were soccer players, lacrosse players, and I think cheerleaders in the... More

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Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I have been Blessed to be able to take many beautiful vacations. We have stayed at many different hotels and resorts throughout the US and by far this Embassy Suites was one of the best. Its located right off a major highway and mins. away from many different attractions. We have stayed at this hotel 3+ times... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our son was having his wedding reception at the convention center which adjoins the Embassy Suites in St. Charles. We had a large group of family and friends staying at the Embassy Suites from Friday to Sunday. We had a wonderful time. Everyone was so gracious. When you have a large group of people, usually someone is complaining, but there... More

Review collected in partnership with Embassy Suites Hotels

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I always enjoy my stay at this hotel, and I return often for both pleasure and business trips. The Spa is really nice! The decor in the guest rooms needs a bit of an update, but everything is super clean and safe. It would be great to have free wi-fi throughout the hotel though.

Review collected in partnership with Embassy Suites Hotels

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LOgan Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This smaller chain of hotels is just big enough to have multiple locations, but small enough to truly care about the guest experience. I've stayed here a a few time and every time, it's a pleasure. The front desk staff, the huge rooms, the free evening reception, the free breakfast, the free local shuttle. I have nothing bad to say... More

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Wentzville, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

My family of 5 and I stayed on 12/31/2013.....Room was clean and comfortable with room service very quick and fresh. We swam and enjoyed our time very much. We had an opportunity to work with Tim the General Manager also whom went well out of his way to make our time with them great. Check in and check out was... More

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woodbridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Complimentary: Great hot breakfast with made to order eggs, pancakes, sausage and bacon. Great manager’s reception with beer, mixed drinks and wine – bar mix snacks; fresh kettle fried potato chips 1730 through 1900. Hotel Lobby is beautiful, open air and has a large fountain separating bar, breakfast area and front desk common areas. Best Value for Business and Family... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Hazelwood, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, comfortable pool water, very nice rooms. Enjoyed the stay. Not happy about credit card being charged when I specifically said I would take care of charge the next day with credit card. Overall pleased with our first stay there. Missed breakfast because I thought it was over at 10, not 9. Some of that was my fault.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel St. Louis/St. Charles

Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel St. Louis/St. Charles 3.5*
Official Description (provided by the hotel):
The Embassy Suites St. Louis-St. Charles/Hotel & Spa is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. The hotel also features Spa Bottanica on-site for full-service spa treatments. ... more   less 
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