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BEST WESTERN PLUS The Charles Hotel

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1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
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1 room 1 guest
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BEST WESTERN PLUS The Charles Hotel
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312 Reviews from our TripAdvisor Community

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Traveler rating
    156
    105
    32
    15
    4
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116
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61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Chicago, Illinois
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my second stay at this property and it was very comfortable and the staff is very friendly and helpful. With easy on and off access to I-70 it is convenient to most anything. There are several restaurant within walking distance and the property itself has a very good breakfast where they alternate sausage and bacon daily. The rooms... More 

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Windsor, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

It was perfect for our overnight visit to St. Louis. Would stay here again. The room was larger then we thought it would be and we loved having two separate bathrooms it made getting ready in the morning easy.

Review collected in partnership with Best Western

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were on a weekend trip to the Saint Louis Cardinal game We have stayed at this location before It is a very nice hotel very clean which is very important to us the staff was very nice and the breakfast was very good a lot to chose from that is why we chose this hotel again We would recommend... More 

Review collected in partnership with Best Western

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here a few weeks back because we went to a concert at the Hollywood Casino Amphitheater. When arriving, we were greeted warmly by the front desk and where given a summary of where was what at the hotel. Our room was nicely refreshing and the room was spotless and perfectly clean. The bathroom was nice and renovated and... More 

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Wichita, United States
1 review
3 of 5 stars Reviewed 1 week ago

Conveniently located, very pleasant staff, and lots of options for breakfast. Sometimes I can get this property at a very good rate on Priceline, other times I use a corporate rate. At full price this hotel would be too expensive for the price charged.

Review collected in partnership with Best Western

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Virginia, IL, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Though our room was perfect and the staff was very helpful and kinid, I cannot give this hotel and good review with good conscience. I was stuck in an elevator for over 8 minutes before I called the front desk receptionist. As I was speaking with her, the elevator decided to work. I was told after I finally got to... More 

Review collected in partnership with Best Western

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Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

I was very sorry to hear about the problems with our elevator. Please know that the safety of our guests is very important to us. We are having our elevator service company come out to inspect the elevator and make sure it is functioning properly. I'm glad that the rest of your experience was pleasant and I hope that you... More 

Colfax, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very happy with our stay. This hotel is 30 min away from all of the main sites and attractions. There are several restaurants and shopping areas within walking distance. The motel was very clean, comfortable and the staff was very friendly. The pool is nice and goes to 12 foot. We would definitely stay again.

Review collected in partnership with Best Western

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If anyone gets the chance, stay in their Jacuzzi suite. The location was in and amongst great dining venues and shopping if you are in the mood. There is a large Bass Pro Shop for the outdoor enthusiasts.

Review collected in partnership with Best Western

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Belleville, Illinois, United States
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean, is a great value with free breakfast, indoor pool, exercise room and wifi and the location is in a safe location near the interstate and other attractions in St. Charles. Recommend the hotel for anyone including families with kids.

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Barnett, MO, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is just exactly what the website says it is-clean-comfortable-great value and location...would recommend it to anyone who needs to stay in the St Louis area for any reason. We loved it!! The staff is friendly and always helpful..

Review collected in partnership with Best Western

Was this review helpful? Yes
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