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All 19 Saint Charles hotels

BEST WESTERN PLUS The Charles Hotel

3.0 of 5 Hotel   |   1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
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85%
Ranked #5 of 19 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Christopher L sacramento, United States
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153 people have reviewed this hotel

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Traveler rating
    74
    57
    13
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
sacramento, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

It is a Great location which was close to restaurant and freeway, clean and sharp lobby, the refrigerator was a nice touch, the rooms were spacious and nice breakfast which staff kept replenishing, pleasant housekeeping, and friendly service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for staying with us! We are glad you enjoyed your experience at our hotel. We look forward to serving you again in the future. More

Missouri
Top Contributor
177 reviews 177 reviews
111 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I used Priceline to get a hotel for 2 nights in St. Charles and ended up here. It's a high-rise building in a shopping area off I-70 with quite a few restaurants and stores (including Bass Pro Shop) in walking distance. Seemed to be plenty of parking. I had to walk past people smoking whenever I entered and exited down... More

Was this review helpful? Yes 2
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for your comments regarding our hotel. We are glad you enjoyed your experience and we will use your review to help us improve even further. More

Altamont, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We held a family reunion in St Charles in July and this hotel was where all out of town guests stayed. It was perfect! We made "welcome bags" for our guests as they checked in and the hotel was very accommodating at passing these out as our family members checked in:) Very nice gesture for them to do this for... More

Was this review helpful? Yes 2
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are glad your family enjoyed its reunion visit to our hotel. We appreciate your business and look forward to you visiting us again in the future. More

Indianapolis, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel from the outside is very impressive. Once inside, it continues to be very luxurious. Great lobby, friendly staff, fitness center with working equipment, and great room. Also, it has a lot of restaurants and other businesses within walking distance. I went to a restaurant / sports bar within two blocks and didn't have to drive.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

It is always nice to hear positive comments from our guests. Thank you for staying with us! More

Chicago, Illinois
Top Contributor
59 reviews 59 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and comfortable property. And excellent location with many convenient restaurants within walking distance. Easy in and out of property and access to the interstate. The breakfast is decent but they could alternate a couple of things on the buffet, maybe sausage instead of bacon every day. I was here for 4 days and and I will stay again.... More

Was this review helpful? Yes 4
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for staying with us. We appreciate your business. More

Jeffersonville, Indiana
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a 3-day getaway with the wife via hotwire.com. After leaning that this was our hotel, we visited TripAdvisor to read reviews. One of the common themes in the reviews was interstate noise, and this was our only 3 days without the kids in quite some time, so that was an immediate concern. I e-mailed the manager well in advance... More

Was this review helpful? Yes 5
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are happy we were able to make your getaway an enjoyable experience. Thank you for staying with us. More

Georgetown, Indiana
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay if you are traveling through (or to) the airport area in St. Louis. Great value for the price, and conveniently located near casinos, restaurants, and the airport. The breakfast was okay, not great but not bad, sort of like a fast food restaurant, but everything else was great. But then I go to... More

Was this review helpful? Yes 5
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for staying with us. We appreciate your business. Please visit us again. More

Wilmington, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly, I found a coupon at the rest stop, which made it a great value. the room was large, clean, and comfortable. I enjoyed the breakfast. and the indoor swimming. I felt like I got 4 star service for a 2 star price. Also the location is great. I will definitely stay there again, and again.

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for staying with us. We are glad you enjoyed your visit. More

Indianapolis, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would rate this motel high for a place to stay while traveling, as far as the rooms go. Quiet, clean, & comfortable, & a friendly staff. But if you want a healthy breakfast, eat somewhere else. There were no real (hard-boiled) eggs, wheat toast, fresh fruit or original oatmeal. We couldn't put a healthy meal together.

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for your kind remarks regarding your stay with us. We appreciate your business and we hope you will visit us again soon. More

Topeka, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has all the location and amenities that you would want for a great stay. It fails every time. Dirty rooms, hot hallways, elevators that don't work, hot tubs in the room that are dirty and don't work, bathrooms smaller than a United Airlines flight, a staff that sincerely wants their day over when they check in. Its a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We deeply regret the level of service you received while staying with us. We strive to provide excellent service for every guest and we apologize that we did not meet your expectations. We hope that you will give us another opportunity to provide better service to you next time. More

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Additional Information about BEST WESTERN PLUS The Charles Hotel

Address: 1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS The Charles Hotel 3*
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Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Saint Charles #4 Business Hotel in Saint Charles #5 Romantic Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Verizon Wireless Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. ... more   less 
Number of rooms
133

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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