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BEST WESTERN PLUS The Charles Hotel

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1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
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BEST WESTERN PLUS The Charles Hotel
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BEST WESTERN PLUS The Charles Hotel
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263 Reviews from our TripAdvisor Community

Traveler rating
    134
    88
    26
    13
    2
See reviews for
93
66
12
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (77)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (47)
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Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went with my famdly because some of my haouse was being renovated. The hotel is very nice and very clean. The staff is delightful and very very nice. I didn't use the pool or anything, but it did look kept up and cleaned.

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Selma, Alabama
2 reviews
2 of 5 stars Reviewed yesterday NEW

The bed linens on one of the beds had not been cleaned and it was nasty. The smell would make you sick. It smelt like a wet dog. Took 45 minutes to get clean linens. Desk staff were nice and helpful except late night staff. He was not helpful.

Review collected in partnership with Best Western

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Safety Harbor, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On the 5th floor at end of hallway by stairs(being 5 floors, nobody used the stairs) so it was extremely quiet. Best night's sleep on a king sized bed. When someone was using the bathroom, it was quiet as if the walls had soundproofing? A very nice hotel, at fair price, nice spacious breakfast room, accommodating staff.

Review collected in partnership with Best Western

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Missouri
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

We loved the beds! They were extremely soft and comfy. The breakfast bar was adequate for everyone. The bathroom and shower were clean and had plenty of HOT water. They have a pool but we were too tired to swim. This hotel would be good for those who are on a short vacation.

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Wooster, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 3 nights to attend college baseball games. Easy to find from airport, check-in simple, and room was spacious and clean. Breakfast buffet standard, but was kept well-stocked and hot food was kept hot. Parking situation a little difficult if you come in later in the evening, but other than that, no complaints.

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Woodstock, Georgia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped in for one night and were pleasantly surprised. We have a dog and it's hard sometimes finding a decent place to stay. You never know whether if we're going to be stuck in the "icky dog-owner corner." Not this hotel; they seemed to have a nice dog "wing." Most, or all, guests in this wing had dogs, so... More 

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St. Charles, Mo, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a nice place to stay. Little quirky on getting off of highway and into the parking area and entrance. Convenient restaurant adjacent. Elevators were slow and hesitant. Good breakfast and nice personnel.

Review collected in partnership with Best Western

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mcdonough ga, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

very nice location, pool was perfect temp and large and very clean. Left two rings in the room and maids turned them in and we were not very far and we went back for them. We were very thankful. food was great. whirlpool room large and clean and beds great.

Review collected in partnership with Best Western

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Fulton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Comfortable beds and a bedroom with a door-the only thing that wasn't really right was calling it a 2-bedroom suite: it was a bedroom with 2 queen beds and an attached living area with a sofa bed, not really 2 bedrooms; the 2 bathrooms were quite helpful for 4 women, though, and everything was clean and comfortable.

Review collected in partnership with Best Western

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Missouri, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you want a good room at a great deal in the St Louis area. This is the Best Western to choose! Just a little hard to find the first time, but easy to get to! Also great variety of restaurants close by, whether you want fast food, or a set down place with reasonable prices. Any where from BWW,... More 

Review collected in partnership with Best Western

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