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All 19 Saint Charles hotels

BEST WESTERN PLUS The Charles Hotel

3.0 of 5 Hotel   |   1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
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88%
Ranked #5 of 19 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
bustah7 Columbus, Mississippi
  • Reviews (127)
  • Photos (31)
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  • Room tips (13)
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127 people have reviewed this hotel

Traveler rating
    65
    47
    8
    6
    1
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48
24
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Columbus, Mississippi
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We attended a Family Reunion the weekend of July 4th - 6th. Room was very clean and beds were very comfy. Had a refrigerator in the room which was a plus. It was near a grocery store, convenience store, casino and several restaurants. Lobby was very nice and accomodating and breakfast was very good.

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Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for the great review of your stay. We are glad you liked the hotel and the area. We appreciate your business. More

illinois
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel over the 4th of July weekend. It was a very nice hotel and met with our expectations. It was close to Main Street and the activities at Riverside Park, however, was not "within walking distance" as I thought it would be. The free breakfast was very good and the hotel was clean and staff helpful.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for your comments. It is always good to hear positive things from our guests. We look forward to seeing you again in the future. More

Montgomery, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Never stayed at a Best Western or a Best Western Plus because I always thought they were "cheaper" hotels. NOT AT ALL! If they are, this one sure wasn't! Very nicely decorated, QUEEN sized beds (not Full like most 2 bed rooms) and the pool was really nice (12 feet deep!) Breakfast included and only 25 minutes from downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are glad we were able to "surprise" you. We take great pride in our hotel and are glad you enjoyed your experience. Thanks for staying with us! More

Cache, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great time in St Charles, Mo It was right off the interstate 70 and West of the airport. Great accommodations and help. Restaurant food in not provided inside, however much food preferences are provided within 200 feet, from Sandwiches to Steak to Chinese. Great place and location.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are glad you enjoyed your visit to St. Charles and The Charles Hotel. Thank you for the great comments. More

Clarksville, Tennessee
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a one night stop over in st. Charles. Walked to the riverfront, historic downtown. Was really surprised how great the property was. Great location. Big rooms, nice pool, friendly staff, good breakfast. Got a super price also. Already planning to come back for some bicycling.

Was this review helpful? Yes 2
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are glad you enjoyed our hotel and the area. We will see you again soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in st. louis for a short mini vacation with our 2 13yr old boys. the room was clean and love the space of a suite. plenty of room for boys to have their space and mom and dad had their space. we stayed for 3 nights and the boys slept comfortably in the fold away couch and bed

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Thank you for staying with us. We are glad you had a great experience. We look forward to seeing you again in the future. More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay here was very comfortable and the value excellent. The location was great for a quick overnight stay then back on the road. There are plenty of family-friendly food options within walking distance from the hotel (steak house, chinese, mexican, breakfast, etc). There was also access to a grocery store and Bass Pro. The hotel offered a nice in-door... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are so glad you enjoyed your stay with us. We hope to see you again soon. More

Northfield, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were clean. Good breakfast. Near any and every kind of store that you can think of. Staff was very friendly - but internet service was down both days that I was there. Nice pool. Mediocre workout room. Walking distance to Casino.

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

On behalf of our staff I apologize that you had internet issues during your stay. We did experience some outages but the issue has been resolved and it is working now. We hope you will give us a chance to give you a better experience in the future. More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We usually stay at a nearby Comfort Suites, but it was full, and after our night at The Charles Hotel we were glad. The location is great, the room was excellent (ours included a jacuzzi) for a very reasonable $123 on AARP and very clean, the pillow top bed was a dream after driving 14 hours, the service was outstanding,... More

Was this review helpful? Yes 1
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are happy you had the opportunity to try us out and had a great experience. We look forward to seeing you again. Thank you for your business. More

Seward, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Motel was newly remodeled and staff was extremely helpful and polite. Room was bigger than we expected. We had a suite for our family and it was nice to have room to spread out since we had been in the car for 15 hours. Breakfast was good and area was nice

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Kris K, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

We are glad that you had a good experience while staying with us. Please visit us again soon. More

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Additional Information about BEST WESTERN PLUS The Charles Hotel

Address: 1425 South Fifth Street, Saint Charles, MO 63301 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS The Charles Hotel 3*
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Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Saint Charles #4 Family Hotel in Saint Charles #5 Romantic Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Verizon Wireless Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. ... more   less 
Number of rooms
133

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