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All 20 Saint Charles hotels

Hampton Inn St. Louis/St. Charles

2.5 of 5 Hotel   |   3720 West Clay Street, Saint Charles, MO 63301
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Ranked #2 of 20 Hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 22, 2014
marya z St. Marys, Georgia
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215 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn St. Louis/St. Charles
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St. Marys, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

After a long day on the road, I was really glad I booked a room in this hotel. It was convenient to the interstate, clean, well-maintained, and very comfortable. The front desk and breakfast room staff were friendly and helpful. I'd stay here again without hesitation.

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so happy you had a great rest while in St. Charles. Your comments regarding the cleanliness and friendliness of our hotel are viewed by each team member. It makes such an impact. Thank you so much. More

Bella Vista, Arkansas, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 22, 2014

We try to make it to St Louis at least once a year for a Cards Baseball game. Last year we stayed at the Hampton in Mehlville. This year we wanted to stay in St Charles (which has an awesome quaint historic downtown just minutes from the Hampton). We chose the Hampton since we know they are consistently customer service... More

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks for your wonderful review of our hotel. We are so pleased you found our hotel clean and our team friendly. It is great that you were able to take in the historic district while you were here. More

2 reviews
5 of 5 stars Reviewed July 20, 2014 via mobile

We came here after visiting the STL Zoo. We were greeted right when we walked in and the hospitality never stopped! Shawn was absolutely wonderful. He accommodated us so well. He even printed off a list of outlet malls in STL and an address for each without evening asking. They had a wonderful breakfast, clean rooms, nice pool, and it... More

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks for choosing us to stay this past week. Your kind comments about our team and the overall excellent visit you had helps us so much. Have a great rest of the summer. More

Cocoa Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

We have stayed at 4 Hampton Inns in the past week. This one is the absolute worst one. Rooms are small, dingy, and very musty smelling. Breakfast area has food all over the carpet and it is 8 pm at night. The bathrooms don't have the toiletries like other Hampton's do. I was very disappointed by this Hampton Inn and... More

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks for your feedback regarding your recent stay. We are so sorry you were disappointed in your visit. We are happy that you are a loyal Hilton/Hampton guest and hope you continue your loyalty to our brands. More

1 review
5 of 5 stars Reviewed July 18, 2014

This Hotel is clean and the hotel staff were very friendly and helpful. The beds were comfortable. We would stay here again if we are in the area. There are lots of restaurants close to the hotel and it's easy access off the highway.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for your kind words regarding our clean hotel and friendly team. We look forward to your next visit. More

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

Clean place for the money. Pools need cleaning, not dirty just bits of lint; clothes tag. Some highway noise. Rooms smaller than they looked. I would return definitely. Spacious shower, although not vented. Bathroom steamed up in a hurry.

Was this review helpful? Yes 1
Greenwood, Indiana
Top Contributor
148 reviews 148 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

I stayed one night for business. As mentioned before, the hotel is located conveniently to I70. The staff was efficient, cheerful, and welcoming. The room was clean, quiet and updated with plenty of outlet for charging your electronics. Breakfast was usual Hampton fare. Nice place.

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you for your positve review of our hotel. We are so happy you experirenced our consistently clean rooms and welcoming team. We look forward to your next visit. More

Midwest
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 10, 2014

Another pleasant stay at Hampton Inn. Stayed one night while traveling along I-70. Reliably clean, quiet, comfortable and quiet. We had two preschoolers with us. They enjoyed the pool and the friendly breakfast that included a little toy, postcards and crayons. The customer service is excellent and so appreciated.

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for the positive comments regarding your last visit. We are so happy you received such great service for you and your children. More

Montgomery
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

I stay here when traveling west on I-70. It is right off the interstate and west of St. Louis so I don't have to deal with traffic in the morning. The hotel is nice as are all Hampton Inns that i have stayed in. The Interstate is adjacent to the hotel but I have never had a problem with the... More

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Denver, Colorado
1 review
5 of 5 stars Reviewed July 7, 2014

We travelled from DC to San jose, CA and stayed at Hampton Inn's twice and Hilton Garden Inns twice, both were consistant and high quality of service. The breakfast was great in the morning, and the bed and sheets were clean. The bathroom was also very clean and had no issues during our stay. I will not be staying anywhere... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Glad you had such a great time on your visit to St. Charles. We strive for the friendliest service and cleanest rooms in our area. We greatly look forward to seeing you in the near future. More

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Additional Information about Hampton Inn St. Louis/St. Charles

Address: 3720 West Clay Street, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn St. Louis/St. Charles 2.5*
Number of rooms: 122
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Also Known As:
Hampton Inn St. Louis/St. Charles Hotel Saint Charles
Hampton Inn Saint Charles
Saint Charles Hampton Inn

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