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All 19 Saint Charles hotels

Hampton Inn St. Louis/St. Charles

2.5 of 5 Hotel   |   3720 West Clay Street, Saint Charles, MO 63301
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85%
Ranked #1 of 19 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 20, 2013
KAPM Ohio
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  • Reviews (174)
  • Photos (29)
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174 people have reviewed this hotel

Traveler rating
    112
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68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for Hampton Inn St. Louis/St. Charles
See the most recent reviews
Ohio
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2013

We needed a place to stay for an unexpected family funeral and this hotel exceeded our expectations! It's located right off the highway and close to nice restaurants and shopping (Walmart was very close). The hotel lobby was beautiful and featured free, delicious coffee (and sometimes cookies!) 24/7. The hot breakfast was the best we've ever had at a hotel.... More

Was this review helpful? Yes
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so happy you enjoyed your visit to St. Charles and we look forward to your next stay. I will let our housekeeping department know how much you enjoyed the towel display. Thanks so much for your feedback. More

Northern MN
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2013 via mobile

I stay at hamptons for consistent quality. I was pleasantly surprised that they had just remodeled. Great rooms, excellent buffet in the morning, and all for a good value. Would recommend if you need a place in st. Charles.

Was this review helpful? Yes 1
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for your positive comments regarding our hotel. We are so happy you enjoyed your visit to St. Chalres. We look forward to accommodating you in the future. More

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed February 7, 2013

The stay went really well. No problems with noise, the room or the service. My main problem was realizing the day that I checked out that I had left some things in the room. When I called the employee acted as if there was no way I could get them that day. I politely asked if she could try to... More

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks so much for your feedback. We are so sorry you were unable to get your items in a timely basis as the items had been secured for the evening. It is only with comments from our guests that we can improve our operations. We hope you will give us an opportunity to serve you in the future. More

Columbia, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2013

I was not upset with this hotel, however, somewhat disappointed. When I made my reservation 2 days before check-in, they did not inform me that the lobby was going under major renovation. There wasn't even a front door to the hotel because of construction. At check-in, I was immediately given a $10 discount and voucher for a free stay on... More

Was this review helpful? Yes 1
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for the feedback regarding your visit to our hotel. We are sorry we failed to contact you prior to your stay. We hope you will have an opportunity to use the voucher provided on an upcoming visit and see our finished product. More

Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 30, 2012

I have stayed here a few times and have always been pleased. The staff is constantly helpful and courteous. I have invariably found my room to be clean and well kept. The motel seems to be quiet even though it is close to the highway. You are close to everything in St. Charles here, restaurants, shopping at Mid Rivers Mall,... More

Was this review helpful? Yes 1
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you for taking the time to review our hotel. Your comments regarding our courteous staff and well kept rooms will be passed on to our team. We hope to see you soon on your next visit to the area for the wide variety of shopping and attractions you enjoy while in St. Charles. More

Boston, MA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2012

I was a little worried because some of the reviews were terrible. I had to stay near St Peters/St Charles area for 5 days for work and this was the most convenient (right off of I-70), reasonable, but decent option. The room looked very clean and spacious. The bed was comfortable. And the breakfast was good. I didn't notice the... More

Was this review helpful? Yes 1
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you for taking the time to review our property. We are very happy that you were satisfied with your experience at our hotel; especially your comments regarding the breakfast and the team. We look forward to accommodating you in the near future. Sincerely, Jim Will General Manager More

Illinois
Top Contributor
78 reviews 78 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 29, 2012

We are Hilton Honors members and prefer Hampton Inns. This Hampton did not deliver what we are used to receiving when we stay at them. The good news was that the room was clean and breakfast was good normal Hampton fare. But, the heating unit had a high pitched noise whenever it cycled and woke us up. I finally moved... More

Was this review helpful? Yes
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for taking the time to review our hotel and leaving the note upon checkout. It is only with candid feedback from our guests that we can make the necessary improvements to our hotel. We hope you will give us an opportunity to accommodate you in the future. Sincerely, Jim Will General Manager More

Switz City, Indiana
Top Contributor
78 reviews 78 reviews
72 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 29, 2012

We checked into this hotel on our way home. The room rate was very reasonalble. The lady behind the desk was very nice and helpful. She gave us a 3rd floor room at the end of the hall. The hot tub was great. During the night there was a big storm with some hail, but the room was very quite.... More

Was this review helpful? Yes
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for taking the time to review our hotel regarding your positive experience in St. Chalres. We greatly look forward to accommodating you in the future. Jim Wil General Manager More

Memphis, Tennessee
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

This was a nice hotel that I had the pleasure of staying at for a few nights. The hotel was located near a freeway but it wasn't noisy. I did notice that it was not near many things in walking distance but as I had a rental car that was of no concern. The staff were extremely nice and accommodating.... More

Was this review helpful? Yes
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for your kind comments regarding your visit to the Hampton Inn St. Charles. We hope you find your upcoming visitis to other Hampton Inn's as enjoyable. We look forward to seeing you in the near furute. Sincerely, Jim Will General Manager More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2012

The hotel was located right off the interstate which made it easy to find. It was near three strip malls which included fast food restaurants, grocery stores, name-brand retail stores, and other little shops. My first room was noisy: in-room air conditioner, outside air conditioner and exhaust vent in the bathroom. Jim, front desk, moved me to a room across... More

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

I’m sorry we were not able to provide you with a great experience during your recent stay. We appreciate your feedback about the noisy air conditioner and exhaust vent. Our maintenance team will be investigating these issues and making adjustments to any malfunctions. I’m pleased to hear that our staff was able to move you to another room but apologize... More

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Additional Information about Hampton Inn St. Louis/St. Charles

Address: 3720 West Clay Street, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn St. Louis/St. Charles 2.5*
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Also Known As:
Hampton Inn St. Louis/St. Charles Hotel Saint Charles
Hampton Inn Saint Charles
Saint Charles Hampton Inn

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Saint Charles #1 Family Hotel in Saint Charles #2 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
Here at the Hampton Inn St. Louis/St. Charles, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. ... more   less 
Number of rooms
122

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