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All 19 Saint Charles hotels

Hampton Inn St. Louis/St. Charles

2.5 of 5 Hotel   |   3720 West Clay Street, Saint Charles, MO 63301
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84%
Ranked #2 of 19 Hotels in Saint Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
jwin7831 Illinois
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193 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was very clean..housekeeping said they change spreads after each guest..and i saw them stacked on housekeeping carts . Lulu was head housekeeper and very accomodating. Coffee and beverages available in lobby all the time...nice assortment. The pool area was very well kept..kids totally enjoyed and extra towels were there so we did not have to use our room towels.... More

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for the excellent review of our hotel. I am pleased you had such a great interaction with the housekeeping team and other departments. More

St Charles, Mo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great place if you want a quick in and out. Good location and the price isn't bad. The meal is so so but suitable for a Hampton Inn. The location is great if yu want to get to St Charles, which is a fun town.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks you for staying with us and posting your comments on tripadvisor. We are glad our convenient location worked so well for you. More

St Charles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Good location, but needs an update. As for Hamptons goes, this one needs a facelift. Maybe i am spoiled by the other Hamptons have have stayed at. Take it for what's it's worth. I think this one is on it's end of life, as i have stayed at others in this condition, it's seems they suddenly are building a new... More

Review collected in partnership with Hampton

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thanks so much for your candid review of our hotel. We recently remodeled our entire first floor, breakfast area, and fitness center. In addition, we have updated all of our internet capacity for increased bandwidth. Hope you have a great fall season. More

Montgomery, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I love the Hilton brand and will stay only at a Hilton brand. I've been a Hilton Honors member for more years than I can remember. I am shocked that this hotel has no microwaves in the room. I traveled there for business and stayed 5 nights. After working 12 hour days, driving a half hour each way, taking a... More

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Punta Gorda, Florida
Top Contributor
122 reviews 122 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a typical Hampton Hotel, with a bit more!! Stayed here in August, checking in late at night and leaving early the next day. This hotel has everything you expect from the typical Hampton but very nice touches--things like folded towels like on a cruise ship. Nice room layout. Excellent customer service at check in and with maids. I... More

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so pleased you have had a couple of great visits with us. We look forward to accommodating you again soon. More

Union, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The cleaning staff started knocking on our door at 9 am, despite the "do not disturb" thing on the door. When we left, I approached the woman at the check in desk about a deposit that I thought I had been charged for. The woman at at the desk was rude and treated me like a child. Despite her rudeness,... More

Review collected in partnership with Hampton

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

I am happy that I was recently able to speak with you directly regarding your visit to our hotel. We are once again sorry you received less than outstanding service. More

Allentown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my 2nd time staying at this hotel. My daughter attends a local university. In the past, I stayed at a different hotel in the area. The staff and cleanliness of this hotel definitely won me over. Everyone is super friendly and makes one feel welcome. I will definitely stay at this hotel for all future visits. Thank you!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so happy you had a great stay at our hotel and experienced a friendly staff. We look forward to seeing you again soon. More

Los Angeles, California
Top Contributor
101 reviews 101 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was pleasant and check in was very fast. Our room was clean and nice bedding but the towels were partially absent. Housekeeping must have been called away. The front desk fixed it promptly. They did have a breakfast which was OK. My only real complain was there was a sports team surrounding our room, which was loud and... More

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Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

Thank you so much for your review of the hotel. We are happy you our team worked hard to solve your issues. We are so sorry that noise levels with the groups caused you to have a less than excellent visit. More

1 review
4 of 5 stars Reviewed 3 weeks ago

Clean and comfortable rooms, helpful and courteous staff. I had requested adjoining rooms and they arranged them for me with no problem. Amenities are good, except breakfast could have been better. There are other places nearby to eat, however. Location is near where I needed to be and easy to get to from I70. I will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so happy that you received your connecting rooms and all went well with your visit. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great location with easy free access. Staff exceptionally warm and welcoming. Most comfortable hotel bed I've slept in. Love the crisp clean comforter every night! No reservation, showed up at 10pm and they gladly welcomed us in with a good room rate. Thank you.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review

We are so glad you received such a warm welcome and slept well. See you next time. More

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Additional Information about Hampton Inn St. Louis/St. Charles

Address: 3720 West Clay Street, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn St. Louis/St. Charles 2.5*
Number of rooms: 122
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Also Known As:
Hampton Inn St. Louis/St. Charles Hotel Saint Charles
Hampton Inn Saint Charles
Saint Charles Hampton Inn

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