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All 19 Saint Charles hotels

Holiday Inn Express Hotel & Suites St Charles

2.5 of 5 Hotel   |   3098 Elm Point Industrial Drive, Saint Charles, MO 63301
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Ranked #7 of 19 hotels in Saint Charles
A recent review
4 of 5 stars reviewed 1 week ago
ssjcjzfarms Champaign, Illinois
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59 people have reviewed this hotel

Traveler rating
    34
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    1
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21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Champaign, Illinois
Top Contributor
72 reviews 72 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were pleased with the size of the queen suite! The night before we stayed at a Holiday inn express in Hays Kansas, we also had a queen suite there, but the floor space was quite a bit smaller. So keep in mind the suites may vary in size from hotel to hotel. This suite accommodated ourselves and four teenagers... More

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Sonora, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We are driving across country from Cleveland to California. I tend to like Holiday Inn Express after a long day in the car, however, this one was above my expectations. Check-in was very easy and our room was immaculate and spacious. The bathroom was extra roomy. After our morning workout we had a tasty breakfast in the nice big dining... More

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Ft. Lauderdale
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Greg, Jen, and Janice were all great. The cleaning staff was very respectful of the do not disturb sign and keeping the noise levels to a minimum when workin and down the hall. They started to clean later in the day (9:30-10am) rather than knocking on the door to get in at 8am like most hotels...loved that...over all was a... More

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HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to review your recent experience with us. We are glad you felt the hotel was great. We appreciate your business and look forward to your next visit. Safe travels! More

Plainfield, Illinois
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited St. Charles to visit the old downtown and shop. The hotel was immaculate with friendly staff. the location was excellent. The breakfast was good as it always is in Holiday Inn Express. The location was excellent and convenient.

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

We appreciate the positive feedback you've shared on tripadvisor, about our hotel. We try very hard, every day, to wow our guests with a clean hotel, friendly staff and all the IHG comforts guests have come to know and love. We will look forward to having you stay with us again. More

St Charles
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2014

Visiting my daughter and grandsons, the stay was great, the grandsons enjoyed the indoor pool, great morning breakfast, and the room with a added kids room with their own flat-screen, bunk beds. Grandpa was a hit because of the facilities. The staff, care of the property and service were first class! Don

Was this review helpful? Yes
HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for the great review. We'll keep up the good work and look forward to your next visit. More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

After driving several hours in the rain, we decided to stop in St. Louis and finish our trek home in the morning. This hotel is close enough to the hubbub of the city, or a little of the beaten pathand amore lowkey area if that is what you are looking for. There are plenty of restaurants and gas stations very... More

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HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to review the hotel. We are glad you enjoyed your stay and the many items on the free breakfast buffet. Hope we'll see you again soon. More

Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

The room has lots of space and very clean. The hotel staff is friendly and very helpful with everything. I suggest going to Sugarfire smokehouse across from Elm Street for some great bbq! Also everything is brand new! Thanks for making my stay feel like home.

Was this review helpful? Yes
HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thanks for the great review. We are glad you enjoyed all aspects of your stay. We agree...Sugarfire is a great new restaurant within walking distance of the hotel. They've been voted at the top of the list for BBQ in the St. Louis / St. Charels areas. Yum!!! More

Wisconsin
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 26, 2014

Check in was as expected. Nice young man at the desk. Entry area was clean and inviting. Bowl of apples at the entrance needs to be replaced -- well past their prime. Our room had a definite musty smell to it. I thought the smell might be due to the fact that the air conditioner was off. However, we turned... More

Was this review helpful? Yes
HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to review your recent stay experience. We appreciate your feedback and have remedied the issues that you've mentioned. We were glad to learn your overall experience was pleasant. We'll look forward to your return visit to St. Charles MO. More

Stockton, California
1 review
3 of 5 stars Reviewed June 21, 2014 via mobile

I arrived at the hotel in tears at 2am. This after 4hrs sleep the prior night, 22hrs awake flying in from CA and with only myself vs. my party of 3. As constant tears but silent cries flowed from me, I explained to the male clerk (on Jun 17) my exhaustion also noting the time of my arrival (11hrs from... More

Was this review helpful? Yes
HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for your review. Sorry to hear about your trip getting to St. Charles. Traveling can very challenging sometimes. We care very much about our guests and I apologize that the night clerk did not respond in a more empathetic way to your situation. We hope your travels back home went smoothly and that we might have an opportunity... More

Kasson, Minnesota, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 10, 2014

We were placed in the room above the lobby and entrance. This was a special room with very high ceilings and extra square footage. It also had an extra living area with more furniture. Nice hotel and friendly staff. There is not much in the immediate walking area but I would stay here again.

Was this review helpful? Yes
HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

We appreciate you taking time to review the hotel. We love to hear we are doing a good job for our customers. We'll look forward to seeing you again real soon. More

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Additional Information about Holiday Inn Express Hotel & Suites St Charles

Address: 3098 Elm Point Industrial Drive, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Charles 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites St Charles

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy local attractions like the historic downtown St. Charles, The UMB Bank Pavilion Concert Series, and the St. Charles Convention Center. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling, theatre & mini grand prix. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. When you enter our glorious; two stories lobby you will see directly in front is a wonderful built in aquarium full of beautiful fish. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor heated pool, fitness center, and our fabulous Express Start hot breakfast. ... more   less 
Number of rooms
73

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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