We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites St Charles

2.5 of 5 3098 Elm Point Industrial Drive, Saint Charles, MO 63301
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Hotel & Suites St Charles
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites St Charles
Write a Review

71 reviews from our community

Traveler rating
    37
    19
    12
    2
    1
See reviews for
26
13
6
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (11)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (10)
All months
Fort Worth, Texas
Top Contributor
56 reviews 56 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location for my business travel. It's clean and the staff kept my room made up nicely. They offer a breakfast that is nice for a pre-made breakfast. They offer a gym, however, it's really like a closet with a treadmill and bike.

Was this review helpful? Yes
Hartford City, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice little hotel. Seemed very clean and comfortable. I would have usually given this hotel a 5 star review. I drive motorcoach and last night when we checked in I asked the front desk staff if I could get a late check out to be able to get extra sleep for a long overnight drive. He checked... More 

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear CBJ91, We were so glad you found the hotel to be NICE, CLEAN and COMFORTABLE during your recent stay. The information about your late check out was not recorded by the desk agent you spoke to. The lapse in communication most certainly attributed to the next days staff becoming alarmed when they could not make contact with you, before... More 

Shawnee, Kansas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I feel kind of bad about a 3 rating when maybe it deserves a little better. We had a queen suite that had an open door adjoining room with bunk beds. They advertised an activity table with two chairs in the room but in actuality it was a regular sized table with two chairs, a little big for our 6... More 

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear Jane_A60 Thank you for the nice review. We were pleased to hear that your granddaughters loved the bunkbeds in the kids suite and had fun in the pool. The water in the pool is saltwater and less harsh on your skin than the traditional chlorine based applications. I understand it is more eco friendly too. Housekeeping reported the low... More 

Louisville, Kentucky
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 27, 2014

If you're visiting the St. Charles area, this is a good location and a good choice for a couple of nights. The rooms are oversized and comfy, including higher-than-usual ceilings and a roomy bathroom. The hotel is only about 5 years old and it still seems like new. I'd say it's well maintained and the staff was very friendly and... More 

Was this review helpful? Yes 2
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear IGoByHarley, Thank you for taking time to review your hotel experience for other potential guests. We are so glad you felt our hotel was a good choice. We work hard to keep the hotel, which was opened in June 2009, well maintenanced and clean for our guests, so we were delighted to learn you felt we were doing a... More 

San Francisco, California
Top Contributor
79 reviews 79 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 22, 2014

My son and I arrived late evening, brand new hotel, in great shape and the staff were excellent. Although my reservation was lost somewhere in the internet, they accommodated us and gave us a ground floor room, that was large and very clean. What was really nice its an easy walk to all sorts of eateries and pubs close by.... More 

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear Malcolm F, We were so happy to learn you enjoyed your visit to St. Charles and appreciated the friendly staff and clean accommodations. We've heard really great things from our customers who have enjoyed the new Sugar Fire BBQ Restaurant and The Tap Restaurant that have recently opened within walking distance. We appreciate your business and hope you'll come... More 

Scottsdale, Arizona
Top Contributor
52 reviews 52 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 22, 2014

We stayed here during a brief business trip near Saint Louis. This hotel is one of the nicest HIE properties that we have inhabited (and that makes for a lot of them). Good bed and bedding, well-managed breakfast bar with the HIE standard (not so exciting) foods and drink, and sparkling clean all the way around.

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear ButchEkstrom, Wow!!! What an awesome review. Coming from a road warrior your comments mean a lot to us. We try very hard every day to keep our hotel clean. fresh and well maintained for our guests. I will be very proud to share your review with the staff to let them know their efforts were appreciated. We hope to... More 

1 review
5 of 5 stars Reviewed October 15, 2014 via mobile

I attended the Write About JESUS Conference this past weekend. I stayed at this Holiday Inn Express for four nights. Coming from being a reservationist and housekeeper at at cabin rental business in the past, I'm very leery about where I stay and scope things out! This was one of the cleanest places I've stayed. The staff was always very... More 

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for the kind review. The staff was thrilled to hear your comments about your experience with us. They work very hard, everyday, to insure our guests have a comfortable clean environment to stay. Comments like yours make them feel like their efforts are worthwhile. We love our Write About Jesus guests...hope to see you back for next years... More 

Memphis, Tennessee
Top Contributor
50 reviews 50 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 6, 2014

Fresh, clean hotel with standard breakfast. Good locality, We were close to the fields that hosted the soccer tournament. The only issue was the shower had a very low pressure so had to spend more time under the shower to clean yourself after games.

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for reviewing your recent stay with us. We were pleased to learn you found the hotel to be fresh and clean. We strive to make all aspects of your stay a wonderful experience and apologize that the water pressure was disappointing. We addressed the issue as soon as you reported it, upon departure, and appreciate your bringing it... More 

Topeka, Kansas
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2014

We stayed August 23, 2014 This was an unaticipated stay. We had expected to get home from vacation, but due to our poking around on the trip, it was late enough that I did not want to drive the additional 5 hours. The room, bed, etc., was good. Breakfast was the standard Holiday Inn fare. It was good enough. Nothing... More 

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

I'd like to thank you for reviewing your guest experience with us. I'm glad to learn you felt the hotel was a good place to stay with your family. More 

Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

We stayed here overnight while visiting St. Charles on vacation. The front desk clerk was friendly & welcoming, the rooms were clean and spacious with comfy beds, and the free breakfast was far better than the average hotel with many hot selections.

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to write a review of your guest experience. We appreciate your feedback and will direct your concerns to the appropriate department heads to follow up on resolving these issues for future guests. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites St Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites St Charles

Address: 3098 Elm Point Industrial Drive, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Charles 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Agoda and Tingo so you can book your Holiday Inn Express Hotel & Suites St Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites St Charles
Hotel Style:
#7 Business Hotel in Saint Charles

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (5)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay