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All 19 Saint Charles hotels

Holiday Inn Express Hotel & Suites St Charles

2.5 of 5 Hotel   |   3098 Elm Point Industrial Drive, Saint Charles, MO 63301
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81%
Ranked #7 of 19 hotels in Saint Charles
A recent review
5 of 5 stars reviewed 1 week ago
Donald W St Charles
  • Overview
  • Reviews (55)
  • Photos (42)
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  • Room tips (8)
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55 people have reviewed this hotel

Traveler rating
    31
    14
    7
    2
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
St Charles
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting my daughter and grandsons, the stay was great, the grandsons enjoyed the indoor pool, great morning breakfast, and the room with a added kids room with their own flat-screen, bunk beds. Grandpa was a hit because of the facilities. The staff, care of the property and service were first class! Don

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After driving several hours in the rain, we decided to stop in St. Louis and finish our trek home in the morning. This hotel is close enough to the hubbub of the city, or a little of the beaten pathand amore lowkey area if that is what you are looking for. There are plenty of restaurants and gas stations very... More

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Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room has lots of space and very clean. The hotel staff is friendly and very helpful with everything. I suggest going to Sugarfire smokehouse across from Elm Street for some great bbq! Also everything is brand new! Thanks for making my stay feel like home.

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Wisconsin
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in was as expected. Nice young man at the desk. Entry area was clean and inviting. Bowl of apples at the entrance needs to be replaced -- well past their prime. Our room had a definite musty smell to it. I thought the smell might be due to the fact that the air conditioner was off. However, we turned... More

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HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to review your recent stay experience. We appreciate your feedback and have remedied the issues that you've mentioned. We were glad to learn your overall experience was pleasant. We'll look forward to your return visit to St. Charles MO. More

Stockton, California
1 review
3 of 5 stars Reviewed June 21, 2014 via mobile

I arrived at the hotel in tears at 2am. This after 4hrs sleep the prior night, 22hrs awake flying in from CA and with only myself vs. my party of 3. As constant tears but silent cries flowed from me, I explained to the male clerk (on Jun 17) my exhaustion also noting the time of my arrival (11hrs from... More

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HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for your review. Sorry to hear about your trip getting to St. Charles. Traveling can very challenging sometimes. We care very much about our guests and I apologize that the night clerk did not respond in a more empathetic way to your situation. We hope your travels back home went smoothly and that we might have an opportunity... More

Kasson, Minnesota, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 10, 2014

We were placed in the room above the lobby and entrance. This was a special room with very high ceilings and extra square footage. It also had an extra living area with more furniture. Nice hotel and friendly staff. There is not much in the immediate walking area but I would stay here again.

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HIEStCharles, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

We appreciate you taking time to review the hotel. We love to hear we are doing a good job for our customers. We'll look forward to seeing you again real soon. More

Columbia, Missouri
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 19, 2014

Traveled with my wife and 3 yr old for a quick trip to see the sights. Check in with Mark was nice, told him my little one was a light sleeper and he tried to upgrade us but we needed two beds. Dani the front desk Manager quickly got us at the end of a hallway up as high as... More

Was this review helpful? Yes 1
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to write a review. We are pleased to learn you enjoyed your stay at the Holiday Inn Express Riverport. Somehow your post is appearing on Holiday Inn Express & Suites St. Charles and not the Riverport location where you stayed. If your travels bring you back to our area perhaps you'll give us a try.... More

Roanoke, Virginia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

This hotel is conveniently located for travel through the St. Louis area, but not a good location if you are in town to see the sights. Check in and out were both fast and friendly. The room was clean and spacious, with ample outlets for charging all the devices a family travels with (iPods, tablets, phones, etc.) Breakfast was the... More

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for taking time to post your review. We appreciate your kind comments about your positive experience at the hotel. We will look forward to having you stay with us again, should your travels bring you thru the St. Charles MO area. More

Farmer City, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 23, 2013

Cashed in some points for a quick trip to St. Charles,MO. Decided on this hotel. Checkin was painless and front desk girl was very friendly. Granted..it was NOT busy at all when we checked in, but she was still very nice to talk with. Room was a typical hotel room. You can tell, it is probably catered to the business... More

Was this review helpful? Yes
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Thank you for using your IHG Reward Points with us. We were happy to learn you enjoyed your interaction with Front Desk Agent. You are right, we were not too busy on Christmas Eve, you probably had the run of the place. Since we are located near several major businesses in the St. Charles area we do have alot of... More

Topeka, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 22, 2013

We were supposed to stay at the nearby Homewood Suites by Hilton, but despite a confirmed non-smoking room, when we showed up our room had been given away and the hotel was overbooked. They sent us to the Holiday Inn Express as compensation. We were traveling with our 2 year old son and by the time we got all our... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear mangobtl487, Thank you for taking the time to write us a review regarding your recent stay. I am pleased to know that you found our staff to be helpful and efficient. However, please accept my apologies if the room you were allocated did not completely meet your expectations. I have taken note and wish to thank you for all... More

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Additional Information about Holiday Inn Express Hotel & Suites St Charles

Address: 3098 Elm Point Industrial Drive, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Charles 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites St Charles

42 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy local attractions like the historic downtown St. Charles, The UMB Bank Pavilion Concert Series, and the St. Charles Convention Center. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling, theatre & mini grand prix. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. When you enter our glorious; two stories lobby you will see directly in front is a wonderful built in aquarium full of beautiful fish. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor heated pool, fitness center, and our fabulous Express Start hot breakfast. ... more   less 
Number of rooms
73

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