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2.0 of 5 Hotel   |   150 Fountain Lakes Blvd., Saint Charles, MO 63301
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Ranked #12 of 20 Hotels in Saint Charles
A recent review
3 of 5 stars reviewed 4 weeks ago
JulieVR R Kahoka, Missouri
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43 reviews from our community

Traveler rating
    8
    16
    5
    3
    11
See reviews for
21
8
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
37 reviews 37 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel needs a cleaning from top to bottom no this hotel needs renovated completely our company wants us to stay at Choice Hotels the brand Choice Hotels this is definitely not a choice hotel at least not a choice of mine

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manish P, Manager at Sleep Inn, responded to this review

Thank you for taking a time to let us know about your stay. I am sorry to hear that your stay with us was not pleasant. As you may have seen that we are getting ready to do major renovation of the hotel, We will be changing carpet, new furniture and everything else to go with it. We should be... More 

Mountain Home, Arkansas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It' s behind a strip mall for one. Hotel was empty. Front desk gal was short with a guest when asking for direction. Room ok. Pillow cases were gray & towels were fray. No coffee at breakfast. Nothing but biscuit & gray. Check out was ok. But they charged me twice for a one night stay. Called the hotel to... More 

Was this review helpful? Yes
manish P, Manager at Sleep Inn, responded to this review

Thank you for you response, First of all I want to let you know that you are only charged for one night. I have refunded the second night. You had 3 different reservations that were made by you and you cancelled one, so it leaves 2 reservation that you were charged for, its not the same night its for 2... More 

Kahoka, Missouri
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is really nice. You can hop on 370, and you aren't far from 70. They are in the process of remodeling, so it should be even better! The breakfast is not bad, we enjoy it. They also do the cookies and milk at night thing. The pool was a little bit cold, but that seems... More 

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manish P, Manager at Sleep Inn, responded to this review

Thank you for letting us know about your stay at our hotel. We would love to hear from our guest so we be better to meet your needs. Thank you again. More 

1 review
2 of 5 stars Reviewed October 19, 2014

My kids and I stayed in town for a sports tournament. When you drive up to the hotel go slow because there are huge potholes that take up the whole entrance. When we got to the hotel we noticed they were renovating. I don't mind that and appreciate them trying to improve their business. The kids swam in the indoor... More 

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pontoonsuper8, Manager at Sleep Inn, responded to this review

First of all thank you for taking a time to let us know about your stay at our hotel. I want ato apologies to you about no hot water. We did called someone to come out and fix the problem as soon as we heard it from you and other guest. what we found out was our circulating pump was... More 

Marshall, Arkansas
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

So I stayed here July 312 - August 4 and it was okay. There were some things that wasn't really good about it but I would stay here again. I'll start with the good, the breakfast the best I ever had at a hotel. It was the same crap breakfast food you get with free breakfast but it was the... More 

Was this review helpful? Yes 1
manish P, Manager at Sleep Inn, responded to this review

Thank you for taking time to take some photos and let us know about your experience. We are renovating entire hotel and it should be done Spring of 2015, please come back and stay with us again once we are done. Once again thank you More 

Creal Springs, Illinois
Top Contributor
75 reviews 75 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 28, 2014

This was your average hotel. Check in was prompt and friendly. The room was clean and comfortable although a bit overpriced. It could have used a few updates but it wasn't bad. The breakfast was adequate. There wasn't an omelet maker, but they did have a waffle maker so you could make your own waffles. They had scrambled eggs, sausage,... More 

Was this review helpful? Yes 1
manish P, Manager at Sleep Inn, responded to this review

Thank you, We are doing renovation of our hotel. Entire hotel will be renovated by spring 2015, Input from our guest has made us work hard. Please do come back when we are done. Hope to see you again. More 

Windsor Heights, Iowa
1 review
5 of 5 stars Reviewed March 25, 2014

I would recommend this hotel highly because of its emphasis on pleasing guests and making them feel like family. Particularly outstanding in this regard are Amber at the front desk and Maria, the dedicated and meticulous housekeeper. Mary manages the staff and treats them as family, and the staff in turn treats guests as members of the family. On multiple... More 

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manish P, Manager at Sleep Inn, responded to this review

Thank you for your kind words about our staff. That is what make us work hard to make you feel comfortable while you are our guest at Sleep Inn & Suites of St. Charles. Glad to hear that Amber and everyone has taken care of your needs. Hope to see you again soon. Thank you. More 

Peoria, Il
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2014

This hotel was very clean, had courteous and friendly staff, and felt very safe. Our room was nice but seemed to be in need of repair. The shower was cracked in two locations and the bathroom door was out of alignment. At night, the water was barely warm in the shower but by morning it was nice and steaming hot.... More 

Was this review helpful? Yes 2
manish P, Manager at Sleep Inn, responded to this review

Thank you for your time. Glad to see that you enjoy your stay. We are working in the rooms and still neeed some work needs to be done. I will make sure we check the shower and will fix it as soon as we can. Once again thank you and hope to see you agin. More 

Marlton, New Jersey
Top Contributor
404 reviews 404 reviews
83 hotel reviews
441 helpful votes 441 helpful votes
4 of 5 stars Reviewed February 14, 2014

his hotel is reasonably priced and has an excellent breakfast. It's location though is a bit out of the way in a section of the city that is just being developed. There are shopping plazas being developed in the area so there is a restaurant within walking distance but the majority of the shopping plaza is in the process of... More 

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manish P, Manager at Sleep Inn, responded to this review

Thank you for taking a time to reply about your stay. More 

St. Charles
1 review
4 of 5 stars Reviewed October 29, 2013

Everything was great with exception of the shower, the water was was barely warm. Great breakfast. Swimming and exercise room are pluses. Good environment. Pleasant and helpful staff. I would recommend Sleep Inn.

Review collected in partnership with Easytobook.com

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manish P, Manager at Sleep Inn, responded to this review

Thank you. More 

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Additional Information about Sleep Inn

Address: 150 Fountain Lakes Blvd., Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 72
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Also Known As:
Sleep Inn Saint Charles

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