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Ameristar Casino Resort Spa St. Charles

Certificate of Excellence
1 Ameristar Boulevard, Saint Charles, MO 63301
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Ameristar Casino Resort Spa St. Charles
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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There are newer reviews for Ameristar Casino Resort Spa St. Charles
See the most recent reviews
New Jersey
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 19, 2012

Stayed here two nights for a nearby wedding and I can tell you that the rooms are great. Beds and pillows are super comfy. TV reception was perfect and the in-room refrigerator was nice and cold. If there is a negative, it would be that the bathroom was a little dark for applying make-up and the light on the magnifying... More 

Was this review helpful? Yes
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm happy to hear you had an enjoyable stay at our hotel and breakfast at the Falcon Diner. I'm sorry the light on your magnifying mirror was out. Next time, please feel free to notify the front desk and we would be happy to fix it for you. Thanks for your post and we hope to see you again! More 

Lusby, Maryland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2012

We have stayed at Ameristar several times and it is always a great experience. Check in was quick and painless. The hotel rooms are large, comfortable and quiet. The bathroom is also quite large. We had a view of the river, which was also a nice feature. Although we typically stay at Harrah's, Ameristar has now become our favorite in... More 

Was this review helpful? Yes
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for sharing your experiences. I'm happy to hear you enjoy staying and dining with us, and also love our spa and pool. We appreciate the recommendation and hope to see you again soon! More 

Lima, Peru
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 16, 2012

I was at a convention in this hotel. Absolutely loved it. It has everything you need, and it is huge. There are various restaurants, lounge areas, a nice view of the river, and of course a giant casino. The rooms are very very spacious, with a sitting area seperate from the beds. The bathrooms are also very big, with the... More 

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Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for posting your review. I'm glad you enjoyed your stay in St. Charles while you were visiting for the convention. We do offer a non-smoking section on the second floor of our casino and in every restaurant except the Bottleneck Blues Bar. Thanks for visiting. More 

Decatur, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed July 15, 2012

Rooms are as good or better than rooms i have stayed in in Las Legas. Roomy, comfortable beds.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 12, 2012

I have stayed at Ameristar many times and really do enjoy going there. I could drive to Boonville in 30 minutes to gamble but I prefer to drive 1hour and 40 minutes to St Charles. Everything about Ameristar has been excellent for me. My host Tony is the greatest.

Was this review helpful? Yes
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Steveo, Thank you so much for your positive review. I'm really glad you enjoy making the trip to Ameristar and you appreciate Tony's service. We will be sure to forward your kind words on to him. We look forward to seeing you again. More 

O'Fallon, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2012

Friendly staff, clean rooms and great restaurants. Well worth your money.

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Saint Louis, Missouri
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2012

Ameristar is truly a home away from home. The staff is great and when you are ordering room service the food is good, it's hot and always get to you at a reasonable time frame. I so love the bathroom just as much as I do the entire suite. The beds are very plush and comfortable, the livingroom area is... More 

Was this review helpful? Yes 1
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for staying with us and posting your review. I'm glad you always have a comfortable stay and enjoy our room service when you visit us. We look forward to seeing you again soon! More 

tulsa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 10, 2012 via mobile

We booked a king size room 4 MONTHS before we arrived when there was plenty of availability. Check in at 9pm and we received 2 queen beds because they chose to overbook their king rooms, and others had checked in before us. We had no desire for 2 queens and would have picked a different casino or hotel. I won't... More 

Was this review helpful? Yes 5
Management response:

We do our very best to accommodate all of our guests' requests for room types. I'm sorry if the king was not available at the time of your check in. Our Hotel Director is trying to reach out to you to discuss your recent visit. Feel free to contact us directly. Again, we are sorry for the inconvenience and we... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed July 10, 2012

I really enjoyed my recent stay at the Ameristar (St. Charles). Staff was friendly, pleasant, and wonderful. Room was ready and available upon arrival. Very nice hotel with clean rooms. I had a very nice relaxing stay.

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Ava, Illinois
1 review
5 of 5 stars Reviewed July 9, 2012

Our most recent stay at the Ameristar casino was in June 2012. Since we have comp rooms the price was right!!! The staff is always courteous and our check in was quick and flawless. We found the rooms as usual, spacious and luxurious, something you have to upgrade to in other properties in St. Louis. the desk staff was helpful... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to post your review! I'm glad you enjoyed your stay and our service. We look forward to seeing you in the future and appreciate your loyalty. More 

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