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All 19 Saint Charles hotels

Ameristar Casino Resort Spa St. Charles

4.5 of 5 Resort   |   1 Ameristar Boulevard, Saint Charles, MO 63301
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84%
Ranked #4 of 19 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 26, 2011
Service-Me-Good
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325 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2011 via mobile

I really enjoyed the variety of restaurants which was matched with All Star Service. I can't wait to return. Their Sports Bar was the highlight of my visit and stay with lots of TVs high energy and great music. I will return just for the hotel rooms & Sports Bar if I have to.

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Gravette, Arkansas
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 11, 2011

First time my company had our sales meeting here. As opposed to many casino's you were not forced to walk through the casino to eat or go to the bathroom or enter or leave, which was a WELCOME change. Facility is much like a mini city, with a broad walk way passing between the various amenities, restaurants, shops, arcade, and... More

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York
Top Contributor
85 reviews 85 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 26, 2011

We had stayed here before, and it was wonderful. I realize with the flooding this year, as well as the economy, casinos have had to cut corners also. The beds used to be so comfy, but are showing signs of sagging. The grease chunks on the floor of the sunken living room, were a sign the maids arn't up to... More

Was this review helpful? Yes 1
Alisha_Templeton, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for taking the time to post a review of your recent stay in St Charles. We apologize that your room did not meet our normal high standards. We always aim to provide the best quality to all of our guests all of the time. I'm glad that we were able to get you moved to a lower floor to... More

Largo, Florida
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2011

We had stayed in the Venetian Venezia Tower the weekend before coming here, and the room was very much like the room we had there (the bed was not as plush). Overall, a comfortable room with a great view of the river. My wife was attending a conference here, and I was tagging along. It worked well for the conference,... More

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Reno, Nevada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2011

Overall great hotel for the money. Huge rooms with nice large flat screen tv's . Only issue we had was the room not being cleaned one night.

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riskmanager4u
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 23, 2011

This is a very nice hotel with the best rooms I have ever stayed in. Each room is a suite and has a sunken living room. The bath is by far the best I have ever seen in a hotel --- dual sinks, marble, a tub and a clear glass shower. We have a great time and I can't wait... More

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Pennsylvania
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 21, 2011

Stayed at the Ameristar Casino Resort & Spa for one night to attend a business meeting in the conference center. Overall, the hotel was pretty good. The room was very nice and quite spacious. Hotel staff were pleasant and helpful. My only complaint would be on arrival, they had no hotel staff to great guests. It was difficult getting the... More

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Washington DC, District of Columbia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 10, 2011

This hotel clearly aspires to be 5-star-- the decor, the spacious rooms & amenities-- but it absolutely falls short on service. I was attending a conference at this venue and had multiple issues with service-- when I reported a frustratingly slow internet connection (I could not even load my Gmail account), I was told no one else had made a... More

Was this review helpful? Yes 5
Alisha_Templeton, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm sorry to hear that. We certainly do strive to provide the best possible guest services to all of our hotel, casino and conference center guests. In regards to the business center access, we are currently looking into upgrading the business center with keycard access, as this will allow for greater accessibility to our guests. We rarely receive complaints about... More

Bettendorf, Iowa
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2011

We received a night at this hotel as a wedding gift and went there for our honeymoon night. Upon entering the room we discovered it was a smoking room. We returned to the front desk where, within 10 minutes, our room reservation was corrected to a non-smoking room. The next day, checking out, we need to store our luggage for... More

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La Canada, California
Top Contributor
406 reviews 406 reviews
88 hotel reviews
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed September 6, 2011

This hotel is amazing. The rooms are suites! Each has a sunken sitting area. Each has three TVs...one is even in the bathroom! And the bathrooms are huge...plenty of room in them. The beds are divine. We didn't want to leave our room! The hotel lobby is gorgeous with wonderful friendly people behind the counter. The place is clean, clean,... More

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Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Saint Charles #4 Business Hotel in Saint Charles #5 Family Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
Number of rooms
397

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