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Ameristar Casino Resort Spa St. Charles

Certificate of Excellence
4.5 of 5
1 Ameristar Boulevard, Saint Charles, MO 63301
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Ameristar Casino Resort Spa St. Charles
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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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388 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ameristar Casino Resort Spa St. Charles
See the most recent reviews
Saint Charles, Missouri
2 reviews
5 of 5 stars Reviewed September 21, 2012

My wife and I had our anniversary stay here... It was very nice time... Rooms were clean and the view from the 23rd floor looking out over the river was great!!! We gamble some and ate at the buffet. Lots of food to choice from... The next morning, we had breakfast in our room...Great!!!!

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Happy Anniversary, Phil! Thanks for celebrating with us and we hope you can visit again soon. More 

1 review
4 of 5 stars Reviewed September 20, 2012

Booked a smoking room for three nights a month in advance only to be placed in non- smoking. Was told that EVERY smoking room was booked and persons checked in within 1 hour. Was promised to be moved to a smoking room in the morning and when we called the front desk to verify this was told there was NO... More 

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm so sorry to hear about this. Our goal is that all of our guests feel completely satisfied when they stay with us. Please feel free to send your contact information and details about your experience to AtYourServiceSC@ameristar.com, so that we can follow up with you. We appreciate your feedback and hope you give us another try. More 

2 reviews
5 of 5 stars Reviewed September 20, 2012

I had the recent pleasure of staying at the Ameristar Casino in St Charles Missouri. The room was magnificent,the staff was extremely helpful, and I had a wonderful time. The food was excellent and the time spent in the casino was exciting with all the new slots available

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for staying with us. I'm glad you had a wonderful time and enjoyed our new slots. We appreciate your post and hope you can visit again soon! More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 20, 2012

We enjoyed a spa suite, and the view was absolutely breathtaking. The swimming pool was such a great experience as my children LOVED it(their faces were priceless when they went underwater and heard music)!! The casino itself is so well kept, and the fountain is picture perfect. The non- smoking gaming section was very accommodating compared to other casinos and... More 

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm glad your family and friends enjoyed the stay with us. Our underwater music system is pretty cool, isn't it? Thanks for staying with us and for posting your review! More 

Branson, Missouri
1 review
5 of 5 stars Reviewed September 20, 2012

We have been going to the Ameristar Casino ever since the week it opened and always have had great service from the staff and the food was the best around. Now since we have retired and moved to Branson our trips to Ameristar are fewer but several times a year we do come back to visit family and friends and... More 

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Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Hey Roy, thanks for posting your review and for your loyalty over the years. I'm glad we are able to provide a fun meeting place for your family and friends. We look forward to seeing you in a few weeks! More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 19, 2012 via mobile

My husband and I went to Ameristar for our anniversary getaway. The property is gorgeous, and very well kept. The first 24 hours we spent there were wonderful; the staff were great, very helpful and friendly. Our second day there, we left in the morning to explore old town St. Charles. Upon returning to our room later in the day,... More 

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I’m so sorry to hear about this experience. Thank you for sharing this feedback with us and please feel free to email AtYourServiceSC@ameristar.com with your contact information so we can personally apologize and make sure this does not happen again. More 

Colorado Springs, Colorado, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

5 of us try to meet once a year at a different location. We are all retired AF Colonels and want a place that is welcoming and inviting. We found that in the Ameristar at St Charles. The front desk, housekeeping and restaurant staffs were great. We loved the size of the rooms, the price and proximity to beautiful St... More 

Was this review helpful? Yes
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for serving, Ann, and for choosing us to host your reunion. I'm glad you enjoyed our staff and your rooms. We hope you all can reconnect again! More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 6, 2012

Arrived late in the evening with a colleague and after having a beer in the Casino's bar (fair), checked into a fabulous suite. In the morning, went for a 10 mile run on the Katy trail which is about a 4 block run from the front door. Followed that up with laps in the outdoor pool. (Nice touch of having... More 

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Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for posting your review and for the recommendation, Mike. I'm glad you enjoyed our pool and your night's stay with us. We hope you can visit us again! More 

Hartford, Connecticut
Top Contributor
126 reviews 126 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed August 27, 2012

We enjoyed ourselves at this casino. We were able to find a couple of games that we liked and the service was really good. We ate at the cafe upstairs and had a decent meal. We found that of the three casino's in the area this one had the least smell of smoke, which is huge to us. As far... More 

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Belleville, Illinois
2 reviews
5 of 5 stars Reviewed August 27, 2012

When you want to cool out, relax, feel safe and carefree, Ameristar has the environment for you. Ameristar has it all, large comfortable gaming areas, excellent restaurants,all suite rooms each with 3 flat screen TVs, pool, spa,exercise area and everyone is always so friendly and courteous.I thoroughly enjoy the Slot Machines. Ameristar always has a variety of new machines and... More 

Was this review helpful? Yes
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm glad you have such a good time when you stay with us. We appreciate your review and hope you come back to see us. More 

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