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All 19 Saint Charles hotels

Ameristar Casino Resort Spa St. Charles

4.5 of 5 Resort   |   1 Ameristar Boulevard, Saint Charles, MO 63301
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Ameristar Casino Resort Spa St. Charles
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84%
Ranked #4 of 19 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Moni S Saint Louis, Missouri
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

Room & view were very pleasing aesthetically. Tub in jacuzzi Suite was set in the window... Very romantic... But the stopper was broken. Jacuzzi Jets in both indoor & outdoor pool area seemed to be malfunctioning & ridiculous amounts of sand on the floor of the outdoor hot tub.

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Springfield, Illinois, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself was beautiful - check in was fast/fine. The room was gorgeous and very large - the bathroom to die for - TONS of space, VERY nice! However, the bed was very uncomfortable (we both slept terribly and tossed and turned all night - could not get comfy!) and the temperature in the room vascillated from freezing cold... More

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Edwardsville, IL
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, I like safety like anyone, but come on, instead of people to wait on me or bring me a drink at the pool, I saw security guards, patrolling the area. I get it, we wanna be safe, but I was there to relax, kick back and enjoy tunes and the beautiful pool. I would love for there to be... More

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my favorite place to stay in St Louis. The rooms are the best of any hotel/casino I've been in outside of Vegas. They are all huge wide open single rooms, with a "separate" area that has a couch and TV. Then an area with a bed and another TV. Everything just looks new, both TVs are new(ish) flat... More

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Danville, IL
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were very nice. I only wish I could have stayed longer and enjoyed some of the amenities. This was just a one night trip. I thoroughly enjoyed the gambling here. It was great fun with good people. I can't wait to go back.

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Saint Louis, Missouri
Top Contributor
55 reviews 55 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our recent stay at this fantastic hotel has proven the negative reviewers on this site to be way off the mark. The front desk staff was so friendly and helpful. We had a room on the 23rd floor which was outstanding in every way. The decor of the room and hotel compared to many of the nicer Vegas hotels I've... More

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Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for your review! We are so pleased that you had a great stay with us and hope to see you again very soon! More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I sat and played over $10,000 worth of play. Ended up losing $2,800 that night ($1,500 from tables), and I go to check my points. I barely earned enough for a free buffet for ONE. Next I checked to see if I could get a complimentary room and the hotel said that I didn't have enough points, but they'd offer... More

Was this review helpful? Yes 1
Megan A, Director of Sales at Ameristar Casino Resort Spa St. Charles, responded to this review

We want all our guests to feel appreciated. I apologize if we failed to make you feel this way. It is important to make sure you are using your mychoice card whenever playing to ensure maximum offers are being made. Thank you for being our guest and for sharing your feedback. More

Wright City, Missouri
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

Rooms are beautiful! I know the cost seems high, but it is plenty worth it in my opinion. The pool and spa are also very nice. The staff goes above and beyond not just in the hotel but at the restaurants! A must go!

Was this review helpful? Yes 2
Salinas, California
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

I stayed at the Ameristar in St. Charles for several days last week for a business conference. The hotel is beautiful....sits right on the Missouri River, is full of ameneties; a full service spa, pool, multiple restaurants (from a 50's diner, an Oyster Bar, steak house to a buffet. There is a sports bar, blues bar and even a night... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 10, 2014 via mobile

When I was checking into the hotel they actually charge me $1500 taking all the money out of my bank account so I had no money to spend for that night for my birthday! They didnt ask to make it up with a free dinner or discounted room. nothing there actually very rude and didn't even seem to care and... More

Was this review helpful? Yes 2
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for sharing your review. Guest satisfaction and cleanliness are our top priorities and what you describe certainly does not meet our standards. I would like to follow up on your experience. Please send me details of your stay to Guest.Services@pnkmail.com. Thank you for being our guest and we do hope to see you soon again. More

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Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

84 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Saint Charles #4 Business Hotel in Saint Charles #5 Family Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
Number of rooms
397

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