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All 13 Rolla hotels

BEST WESTERN Coachlight

1403 Martin Springs Drive, Rolla, MO 65401
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Ranked #6 of 13 Hotels in Rolla
A recent review
4 of 5 stars Reviewed September 29, 2014
Bertha100 Springfield, Missouri
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124 reviews from our community

Traveler rating
    48
    31
    25
    14
    6
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56
26
13
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Coachlight
See the most recent reviews
Springfield, Missouri
1 review
4 of 5 stars Reviewed September 29, 2014

I think a lot of people might use this motel because of the value for the $$. We've stayed there a number of times since our son is at MST. It's clean, bed is fine, we slept well the night we stayed. Room is a little tight for 3. Not a lot of options for television channels. Nice set-up for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. We appreciate you staying with us again, and we are continuing to improve on our rooms as far as amenities offered. Next time you stay with us, ask about our double queen bed suite.... More 

Branson, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

Our room felt cramped. It was supposed to be non-smoking but someone had smoked in the bathroom and the whole room smelled stale. It was hard to sleep. The bathroom was really small. The morning desk person is also the breakfast preparer. I had to locate him to check out the next morning. I let him know the room smelled... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. I am so sorry that your stay with us wasn't better. We try to make our guests feel at "home" and we failed to do that for you. I do hope you may later... More 

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 25, 2014

Spent one night here while traveling cross country. Our room had 2 queen beds, microwave, small refrigerator, small desk with a chair. The room was clean, the beds comfortable. The front desk clerk greeted us promptly when we entered the lobby, check in took all of 5 minutes, if that long. He recommended the restaurant next door for dinner. It... More 

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. I am so glad my staff was able to take care of you so quickly and promptly. We hope you stay with us again in the future as we are always trying to make... More 

Nixa, United States
2 reviews
4 of 5 stars Reviewed September 19, 2014

Electical outlets updated and fridge and microwave now in some rooms. Still could use a bigger workspace, but it's doable. Chair was not an office chair but the manager let me borrow the one in the guest lobby. The staff and manager are very accomodating. Great place to eat right next door as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. We are striving to make our rooms more business friendly and we appreciate the past and current feedback you have given us. We hope you will come back and see us again soon. More 

Rolla, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Front desk Staff on arrival and checkout were friendly and accommodating. Room was very clean and nice, everything was up to date. I did not need to log into the internet so I cannot comment on that. AC was good and cold. The pool area was clean and conveniently located.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for staying with us at Best Western Coachlight. Your business is very important to us and we value your feedback. We are glad that you enjoyed the pool while it was still in season. We truly hope to see you next year. More 

Grain Valley, United States
1 review
2 of 5 stars Reviewed September 4, 2014

This is the first Best Western that I have been unhappy with. We could not get the closest door open to get the iron out. My husband finally got the door open with lots of muscle. We had to leave it open both days so that we could get to our cloths. The bathroom door would not close. That really... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. If I or my staff are made aware of a situation, we do try our best to expedite the correction. I am sorry we weren’t able to do that for you.... More 

malden, United States
1 review
5 of 5 stars Reviewed August 27, 2014

My second child was graduating from the Army and we needed an economical place to stay for the week. I have stayed at the Best Western in the past and they are typically reliable and clean. We had a delayed flight and thus a late arrival, and the staff was so helpful with all concerns (including a late night internet... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. First, I would like to extend a very heartfelt thank you to your child for serving the US Army. At times it can be a thankless job, but just do know that we are... More 

Tucson AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 25, 2014

The room was clean, the beds comfortable & it was so quiet for this being a warm, late August night in a small college town. There is a Waffle House right there to walk over for food, which is convenient when you don't want to have to get back out onto the roads to find food. The staff is friendly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More 

moore, United States
2 reviews
5 of 5 stars Reviewed August 24, 2014

we stay here every year on our way back from Canada. the staff is always friendly, knowledgeable and helpful. easy on off access to I-44. plenty of eating places nearby. nice friendly people in town. never any problem getting a room, and we usually check early in the evening.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More 

Manor, TX
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 23, 2014

The hotel was conveniently located for our cross-country trip and quiet with a nice pool. We left early in the morning, and our six-year-old daughter left half of her toys in a drawer in the room. She realized they were gone three hours later, so we called the hotel, and the manager kindly held them at the front desk until... More 

Was this review helpful? Yes 1
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More 

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Additional Information about BEST WESTERN Coachlight

Address: 1403 Martin Springs Drive, Rolla, MO 65401
Phone Number:
Location: United States > Missouri > Rolla
Price Range (Based on Average Rates): $
Number of rooms: 85
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Also Known As:
Best Western Rolla
Rolla Best Western
Hotel Style:
#1 Best Value Hotel in Rolla
#3 Business Hotel in Rolla

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