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All 13 Rolla hotels

BEST WESTERN Coachlight

1403 Martin Springs Drive, Rolla, MO 65401
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Ranked #7 of 13 Hotels in Rolla
A recent review
4 of 5 stars reviewed 4 days ago
Dan G Nixa, United States
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111 reviews from our community

Traveler rating
    43
    25
    23
    14
    6
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53
19
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nixa, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Electical outlets updated and fridge and microwave now in some rooms. Still could use a bigger workspace, but it's doable. Chair was not an office chair but the manager let me borrow the one in the guest lobby. The staff and manager are very accomodating. Great place to eat right next door as well.

Review collected in partnership with Best Western

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Rolla, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Front desk Staff on arrival and checkout were friendly and accommodating. Room was very clean and nice, everything was up to date. I did not need to log into the internet so I cannot comment on that. AC was good and cold. The pool area was clean and conveniently located.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for staying with us at Best Western Coachlight. Your business is very important to us and we value your feedback. We are glad that you enjoyed the pool while it was still in season. We truly hope to see you next year. More

Grain Valley, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This is the first Best Western that I have been unhappy with. We could not get the closest door open to get the iron out. My husband finally got the door open with lots of muscle. We had to leave it open both days so that we could get to our cloths. The bathroom door would not close. That really... More

Review collected in partnership with Best Western

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Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. If I or my staff are made aware of a situation, we do try our best to expedite the correction. I am sorry we weren’t able to do that for you.... More

malden, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My second child was graduating from the Army and we needed an economical place to stay for the week. I have stayed at the Best Western in the past and they are typically reliable and clean. We had a delayed flight and thus a late arrival, and the staff was so helpful with all concerns (including a late night internet... More

Review collected in partnership with Best Western

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Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. First, I would like to extend a very heartfelt thank you to your child for serving the US Army. At times it can be a thankless job, but just do know that we are... More

Tucson AZ, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was clean, the beds comfortable & it was so quiet for this being a warm, late August night in a small college town. There is a Waffle House right there to walk over for food, which is convenient when you don't want to have to get back out onto the roads to find food. The staff is friendly... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More

moore, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

we stay here every year on our way back from Canada. the staff is always friendly, knowledgeable and helpful. easy on off access to I-44. plenty of eating places nearby. nice friendly people in town. never any problem getting a room, and we usually check early in the evening.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More

Manor, TX
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was conveniently located for our cross-country trip and quiet with a nice pool. We left early in the morning, and our six-year-old daughter left half of her toys in a drawer in the room. She realized they were gone three hours later, so we called the hotel, and the manager kindly held them at the front desk until... More

Was this review helpful? Yes 1
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More

tucson, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice facility, great rooms, we were very comfortable,. Great spot near by to enjoy a nature walk, or to walk your pet. Several places to eat. Can't say enough about how much we enjoyed our stay in Rolla.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More

1 review
5 of 5 stars Reviewed August 18, 2014

Nice hot breakfast tks nice town middle of everything great show me state Pool are huge friendly people all over town tks room is nice clean with micro/ fridge fast check in reastaurant on site huge buffet within walking distance Waffle House nearby

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Thank you for choosing the Best Western Coachlight Rolla, as well as thank you for taking the time to fill out a review of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More

Brockport, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 15, 2014

Not the cleanest place in the universe. The amenities were nice enough, but the carpet in our room was filthy. The soles of our feet were black by the time we left. Also there was the smell of cigarette smoke coming from somewhere behind the headboard of my bed in our non-smoking room. Yuk. The staff are pleasant and helpful.... More

Was this review helpful? Yes
Joseph R, General Manager at BEST WESTERN Coachlight, responded to this review

Your business is very important to us and we value your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More

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Additional Information about BEST WESTERN Coachlight

Address: 1403 Martin Springs Drive, Rolla, MO 65401
Phone Number:
Location: United States > Missouri > Rolla
Price Range (Based on Average Rates): $
Number of rooms: 85
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Also Known As:
Best Western Rolla
Rolla Best Western

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