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Holiday Inn Express & Suites Rolla

#4 of 13 Hotels in Rolla
Certificate of Excellence
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1610 Old Wire Outer Road, Rolla, MO 65401
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Holiday Inn Express & Suites Rolla
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Holiday Inn Express & Suites Rolla
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134 reviews from our community

Traveler rating
    68
    48
    10
    6
    2
See reviews for
54
23
11
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little distance from the campus and downtown. The rooms were clean and the accommodations were wonderful. The only issue encountered was some drinks talking loudly and waking us up in the hall at 3:30am. Tough to go back to sleep. Get a room on the back side if you sleep lightly. The trucks on I-44 can keep you awake... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I came to the HIE Rolla after traveling with a non for profit I work with. We were doing a 4 city trip around Missouri and stopped in Rolla to avoid bad weather. We had a wonderful stay at HIE Rolla. The staff was nice. The rooms were clean and nice. The BEDS WERE SOOOO FLUFFY I woke up and... More 

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Springfield, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

The staff here is warm and friendly. Tabitha, in particular, is the kind of front desk staff every hotel wants. Even though I visited just once per week, she remembered me and my employer and seemed interested in my well-being each time. The rooms are immaculate and the beds comfy with soft comforters and duvets. I highly recommend the Holiday... More 

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Neosho, Missouri
1 review
5 of 5 stars Reviewed December 22, 2014

We had several rooms booked for S&T graduation. Upon arrival, a member of our party fell. The staff called 911 and brought blankets and a pillow to him. They provided ice packs when he was released from the ER. We truly appreciate the way the staff handled the situation. The rooms were very clean, and the pool was nice and... More 

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Lori O, General Manager at Holiday Inn Express & Suites Rolla, responded to this review

Dear Mari W, Thank you for taking the time to share your experience. We appreciate your thoughtful review. The staff and I take great pride in our hotel and exhibiting superior customer service to all guest. Donna and Tabitha were the young ladies who provided assistants the gentleman who fell. I will be sure to share your comments with them.... More 

Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2014

The pool was very warm and the room was clean. The breakfast was very good and the lobby seating area was comfy and clean. The only complaint was that the WI-Fi was very weak in our room and not so great even in the lobby on two different devices. The Garmin got us right there.

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Grand Isle, Vermont
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 23, 2014

Right off the highway, but a bit of a confusing spot, we got turned around a couple of times before making it to the hotel. Once arrived, however, there was a fast and friendly check in. The room was good, and there was a beautiful bathroom, spotlessly clean. The courtesy lighting in the room was great, and much appreciated. It... More 

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Lori O, General Manager at Holiday Inn Express & Suites Rolla, responded to this review

Dear Monatravel1207, Thank you for sharing your experience at our hotel. We hope to see you again in the future. More 

North Barrington, Illinois
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 2, 2014

This was a midway stop on the way home from Arkansas. Greeted by a pleasant and cheerful desk manager (Tabitha), no problems with some special requests (AAA and senior discounts, upper floor, away from traffic, restaurant suggestions). The room was immaculate, the bed was very comfortable and provided a much needed good night's sleep. Our room faced the highway, but... More 

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Lori O, General Manager at Holiday Inn Express & Suites Rolla, responded to this review

Dear Patty K, Thank you for taking the time to share your detailed experience at our hotel. I am so happy to know it was a great stay and will be sure to pass your comments along to our staff. More 

Appleton Wisconsin
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

Room Type: 2 Queen Beds, 3rd Floor Good: ==================== * Lots of counter space in bathroom plus a built in multi-shelf nook * Beds had multiple pillows with covers marked soft and firm * Very friendly check in hosts * Lots of unused outlets for those electronics * Wide parking spots * The biscuits and gravy were better most other... More 

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Lori O, General Manager at Holiday Inn Express & Suites Rolla, responded to this review

Dear ICanHasCheesburger, Thank you for taking the tine to leave a detailed review. we appreciate your feedback and look forward to seeing you during your next trip to Rolla, More 

Columbus, Nebraska
Contributor
16 reviews 16 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 9, 2014

Stayed here for 2 nights on October 3rd and 4th. Hotel was booked through priceline, which I have done for years and never had any trouble switching rooms, until now. We arrived at 11:30 P.M., after a 9 hour drive, and he said we were in a single room, I asked to switch to a double and he said he... More 

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Lori O, General Manager at Holiday Inn Express & Suites Rolla, responded to this review

Dear Bradram, Thank you for taking the time to share your experience regarding your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. While I do recognize our staff failed to follow procedure, I would like to personally assure you that guest safety is... More 

Excelsior Springs, Missouri
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2014

My husband and I stayed there while we were on the way home from a holiday weekend trip. it was later in the evening. We walked in and were able to secure a comfortable room right away. Front desk clerk (Tabitha ? ) was very friendly and took care of anything we needed. Bed was comfortable and room was roomy.... More 

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