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All 13 Rolla hotels

Baymont Inn & Suites Rolla

2.0 of 5 Hotel   |   1801 Martin Springs Dr, Rolla, MO 65401 (Formerly AmeriHost Inn & Suites)
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Ranked #5 of 13 Hotels in Rolla
A recent review
5 of 5 stars reviewed yesterday
nvtraveler2014 Las Vegas, Nevada
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214 reviews from our community

Traveler rating
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    22
    18
    9
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84
43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Nice and clean, comfortable pillow top bed, quiet. Night staff very friendly going out of the way to be helpful with my elderly mother. Great breakfast. If I had to nit pick it would be limited tv channels and worn out remote. Would definitely stay here again. Good value for money.

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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 6 days ago NEW

My wife and son stayed here overnight. The staff checked her in to a smoking room when the reservation was for a non-smoking room. She was told that the hotel was booked and they couldn't change her room when she asked. The only accommodation the staff made was to give her a bottle of febreeze to spray in the room... More

Was this review helpful? Yes
rollagm, General Manager at Baymont Inn & Suites Rolla, responded to this review

I would like to thank you for taking the time to speak with me today 10/20 and letting me make things right with you and you not giving up on us. We are committed to Hometown Hospitality and I apologize for the inconvenience of your room and I assure you it will not happen again. I am very please we... More

Carmi, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed here with my husband for one night. Very friendly at check in even when printer had problems printing the check in. Small room with uncomfortable bed and pillows. Hot breakfast advertised consisted of biscuits in a crockpot hard as a rock and gravy in an adjacent crock. We passed.

Was this review helpful? Yes
rollagm, Front Office Manager at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, Thank you for choosing to stay with us while you were in the area! I will definitely let the staff know how friendly they were upon check in. I do apologize for the problems you encountered during your stay. We usually don’t encounter this type of problem with our biscuits, we hope you will give us a chance... More

1 review
2 of 5 stars Reviewed September 2, 2014

First time staying in this hotel and I do have a couple of positive comments, friendly staff, comfortable bed and good breakfast, but I encountered to many issues that prevents me from recommending this to another traveler, especially when numerous other hotels in the area. Upon entering the hotel, it had a faint odor like old cigarettes; after obtaining a... More

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rollagm, Front Desk Supervisor at Baymont Inn & Suites Rolla, responded to this review

Dear Bill, First and foremost thank you for choosing to stay here with us at the Baymont Inn & Suites in Rolla, Mo! I will be sure to let the staff know how friendly they were, after all hometown hospitality is our motto and we strive to achieve this 110% and we want to make sure each and every stay... More

Mays Landing, New Jersey
Top Contributor
164 reviews 164 reviews
36 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed August 24, 2014

Their business seems to be the pool and renting spaces for businesses to do training. Staff is not knowledgeable on local restaurants. Rooms are not in the best shape. Disappointing to say the least at this location.

Was this review helpful? Yes 1
rollagm, Front Desk Supervisor at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, Thank you for taking the time to leave us a review and thank you for choosing to stay here with us while you were in the area. I do apologize that the staff wasn’t that familiar with the area and I will try and work with them on that so it will be more helpful for not only... More

Burton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2014

We stay at this Baymont 2 to 4 times a year and have never had an experience like this one. We rented three rooms, two had plumbing problems and two had issues. There was problems with people at the pool and the girl at the desk did was she could except kick them out or call for help. When I... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
rollagm, Front Desk Supervisor at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, First and foremost thank you for choosing to stay with us while you were in the area. I do apologize that your stay wasn’t as expected. I would love to make it up to you the next time you are in the area. I can be reached directly at the hotel at the phone number 573-364-7000 or can... More

Fairhope, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

great customer service, clean and awesome views. very quiet. desk personnel even called her father for correct directions for interstate travel/time. WOW experience. will be back. breakfast had numerous choices, tidy and hot with newspaper.

Was this review helpful? Yes
rollagm, General Manager at Baymont Inn & Suites Rolla, responded to this review

I am so glad you have a great experience with us. I do recall you very well and it was my pleasure to call my Dad and get directions for you. We very much appreciate your review and we will be very pleased to see you again! Hometown Hospitality is our motto and I am so glad you received the... More

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Additional Information about Baymont Inn & Suites Rolla

Address: 1801 Martin Springs Dr, Rolla, MO 65401 (Formerly AmeriHost Inn & Suites)
Phone Number:
Location: United States > Missouri > Rolla
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Rolla 2*
Number of rooms: 69
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Also Known As:
Baymont Inn Rolla
Rolla Baymont Inn

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