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Baymont Inn & Suites Rolla

2.5 of 5
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1801 Martin Springs Dr, Rolla, MO 65401 (Formerly AmeriHost Inn & Suites)
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Baymont Inn & Suites Rolla
Best prices for: 1 room 1 guest
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Ranked #6 of 13 Hotels in Rolla
A recent review
4 of 5 stars Reviewed March 3, 2015
martincI5401QU Denton, Texas
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225 reviews from our community

Traveler rating
    111
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    23
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were charged $25 so that our dog could stay. That is a cleaning fee and is not unreasonable. However, our room was not clean. The dog found old food on the floor and the room had a nasty smell. $25 certainly should have remedied the nastiness.

Was this review helpful? Yes 3
rollagm, Front Office Manager at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, Thank you for your feedback. We do appreciate every review we get and we strive to make each stay the very best. I do apologize that your stay was not up to standards and I will address the issues with the staff. I would love to make it up to you and hope we can see you again.... More 

Fort Erie, Ontario
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 5, 2015

The room was standard for the facility, but the indoor pool, hot tub and breakfast added tremendous value to our stay. The young lady who checked us was very cordial and we were given cookies on check in. The beds were very comfortable and access to the highway was very easy. Also the property backed onto a lake which was... More 

Review collected in partnership with Baymont Inn & Suites

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rollagm, Front Office Manager at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, First and foremost thank you for choosing to stay here with us at the Baymont Inn & Suites in Rolla, Missouri! Thank you for taking the time to leave such a great and honest review! Hometown hospitality is our number one goal and we strive 110% to reach that and make sure each and every stay is the... More 

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 26, 2015

This hotel is clearly trying to get by on past performance. I have never had a worse nights sleep anywhere. I am thinking that this establishment caters to the out of town workers. It is in need of major changes in management. I was attempting to eat my breakfast and politely told Becky the front desk clerk that the entire... More 

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rollagm, Front Office Manager at Baymont Inn & Suites Rolla, responded to this review

Dear Rick, Thank you for choosing to stay with us during your time in the area. I do apologize that your stay was not satisfactory. We are currently in the transition of new ownership, and things are being changed and worked on. I’m sorry things weren’t up to your satisfactory and I do hope that you give us another chance... More 

Naperville, Illinois
1 review
3 of 5 stars Reviewed January 22, 2015

The room was clean, breakfast was good. The room and bathroom size is small. The sink is placed outside the bathroom. In spite of being in a 'non-smoking' room, could still, get the 'smoke' especially the elevator smells like a smokers hub. Watch for the hidden charges on the bill like 'Safe warranty charges'. Why would someone pay for the... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
rollagm, Front Office Manager at Baymont Inn & Suites Rolla, responded to this review

Dear Guest, Thank you so much for choosing to stay with us during your time here in Rolla, Missouri! I do apologize for the smoke odor you did smell in the elevator and we will make sure to work harder to get rid of that smell. I’m sorry that you are disappointed about the safe warranty charges, it is an... More 

Huntsville
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

A nice inexpensive place to rest for a couple days. Comfortable room, good selection for breakfast.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
rollagm, General Manager at Baymont Inn & Suites Rolla, responded to this review

Jim, First and foremost thank you for choosing to stay with us while here in Rolla Mo. We are always pleased to hear back from our guest and I am especially pleased that you enjoyed your stay. Home town hospitality is our goal and strive to achieve that 100% of the time!! We look forward to possibly seeing you again... More 

2 reviews
5 of 5 stars Reviewed November 24, 2014

The staff here is GREAT. The afternoon Otis Spunkmeyer cookies are TERRIFIC! CLEAN, HOME FEEL, LARGE POND LAKE! You couldn't ask for a better stay away from home. I stay up here one night every week and love everyone here. They do a terrific cleaning job, no shortcuts. No bugs. Flat Screen TV's! A/C and Heaters work 100%, Hot Water,... More 

Was this review helpful? Yes
rollagm, General Manager at Baymont Inn & Suites Rolla, responded to this review

Thank you so much for the great review!! We do love our regulars!!! We always look forward to seeing you!!! More 

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