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Comfort Suites

#3 of 13 Hotels in Rolla
Certificate of Excellence
2.5 of 5
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1650 Old Wire Outer Rd., Rolla, MO 65401
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1 room 1 guest
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130 Reviews from our TripAdvisor Community

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Traveler rating
    76
    33
    7
    7
    7
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48
29
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (36)
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    (43)
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    (29)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

This has always been a great hotel but has gone through a bunch of management changes recently. However, the new manager and the entire staff are doing a great job at keeping it clean, customer service oriented, & comfortable for all types of travelers. There has been a lot of noticeable improvements as well

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Kansas City, Missouri
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here twice within a week, once for a wedding reception and another time on business and it was nice, clean and overall a great hotel!! The staff were so nice and friendly when I checked in. The breakfast was great too, a little bit of everything to choose from so you won't be disappointed.

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Rolla, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel lots of times but this last time was horrible......the room and breakfast was great all the staff was amazing besides the manager she was awful very rude should not be a manager of customer service love that place but will never return because of her......dont know her name but older lady works during the... More 

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Joplin, Missouri
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here late one night. Booked online. Super-easy check-in. Beds were in excellent shape. Even the sofa bed was comfy for our small 13-year-old son. Only downside was the shower. Water pressure was low and so was the shower head. Our 6' tall 17-year-old had to duck to use it. BUT, they are in the process of remodeling and... More 

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Madison, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were not planning on staying here- we usually stay at Holiday Inn Express- but when there were no rooms at HIE, we got a room here. What a great hotel!!! Breakfast was great, the bed was confortable, and the room was spacey. I may be staying at Comfort Suites more :)

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gmmo157, General Manager at Comfort Suites, responded to this review

Thank you for your review and thank you for staying with us on your recent trip through Rolla, MO. I'm glad to hear that you found our property to be a "great hotel" especially since you usually stay with our competitor next door. We do have a wonderful free breakfast spread out every morning and our beds are very comfortable... More 

Warren, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This room was nice and updated and comfortable and one of the best prices we paid for a hotel on a two week trip. Wish all the hotels were as nice and reasonable as this. Kids enjoyed the pool, although it was small.

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gmmo157, General Manager at Comfort Suites, responded to this review

Thank you for staying with us and for taking the time to post a review. We agree that the rooms are "nice and updated and comfortable" but we are really happy to hear that we have one of the "best prices" paid for a hotel on your two week trip. We don't know what the other hotels were that you... More 

Decatur, Illinois, United States
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 7, 2015

The front desk staff and breakfast servers were excellent. The beds and pillows were comfortable. We could not get the Wi-Fi to work for any extended period of time. Five minutes and you were done. The chemical balance in the pool was bad. After five minutes in the pool, my niece's eyes were burning. Even after a shower and an... More 

Was this review helpful? Yes 1
gmmo157, General Manager at Comfort Suites, responded to this review

Thank you for your honest review. We do have great "front desk staff" and "excellent" breakfast servers. We are happy that you found our beds and pillows "comfortable" too. As for the wifi...we did have some problems in July but we resolved them by upgrading our bandwidth and adding more access points on every floor. We have a salt water... More 

2 reviews
5 of 5 stars Reviewed July 2, 2015

nice hotel is under renovation i must over look i stay here all the time they are making great improvements so i understand in regard to huge trash container and pallets of materials but i am not happy also employees smoking in front guest at non smoking hotel

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gmmo157, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to provide your honest feedback. We are undergoing some renovations/improvements and try very hard to minimize any disruptions to our patrons. We thank you for your understanding and we agree that renovations and upgrades are "good for future stays". We look foward to seeing you again soon and hope you will enjoy the changes... More 

McDonough, Georgia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 27, 2015

Rolla is home to a highly ranked public engineering college, which means the families are satisfied with good enough and there is no football program to drive tourism. I've stayed at the #1 hotel in town and was not impressed. Since that one was full and there was only one room left here, I paid for the room sight unseen.... More 

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1 review
5 of 5 stars Reviewed June 9, 2015

The rooms were clean and roomy. Friendly staff breakfast was good and hot. The dinning area was nice, rommy and clean. Pool was nice indoors so we could swim anytime. Definitely will come back on the way back through.

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gmmo157, Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful feedback. We work hard to ensure you have a nice stay with us. We will see you again. Have a great vacation. More 

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