There were ants the rooms, front desk didn't even offer to move us room or do anything about it just said deal with it! Terrible customer service, they told my wife to pack up and leave because they accused her for the reasons for ants. Not worth the price for the room had better service in other locations for the... More

I travel a lot and frequently stay in the Kansas City area. This is a great room and my needs are always met each visit. The rooms are always very clean and the staff accomodating and friendly. I will continue to book rooms at this location when I am in KC. More

I booked a room on the internet as always. We always ask for a room with a recliner because my husband has back problems and can not sleep in a bed. When we arrived everything was taken care of as usual. The staff there is very great. We will always stay there when go to Kansas City. Janet S. More

After reading the previous couple of years worth of reviews, I was somewhat worried about stayng at this motel. We were down there for the race the weekend of April 21 and 22nd. However, there were no problems with this motel. It is what it is a basic economy motel. The rooms were clean as was the motel. There was... More

We had a group of 10 people that went to the Nascar races in Kansas City and stayed here. We booked 4 rooms for 2 nights through travelocity. They managed to screw up our reservations. The manager at the Super 8 was very helpful with making sure we would be able to stay here for the 2nd night. He even... More

I booked a room using my Wyndham Account as I travel alot, I was in town for a three day conference. I brought my wife with me as the conference was at the Casino across the street from this hotel. We should have left when the Manager was as rude as can be, as we walked to our room the... More

I have stayed in a lot of hotels, but this one tips the scale for horrible customer service. The general manager was not only extremely rude and unprofessional, but actually had me physically walk him to the room at 1:30 am to show him there were only 2 guests asleep in the room. He lied and made preposterous accusations and... More

This was the worst hotel experience in years! There was no hot water, the place was filthy inside (though the external appearance was decent), breakfast offering was a couple pieces of gross sugar cake and raisin bran, we were put in a smoking room, the place was in a mostly industrial area and the morning staff was dead or mute,... More

I stayed at this hotel on 8/13/11. What a joke! The room was expensive, swimming pool was out of order (permanently, according to the sign posted outside), horrible smell throughout the hotel, and staff that need to learn about personal hygiene. The TV had very limited cable (with more than half of the channels being very snowy, and unable watch).... More