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Residence Inn St. Louis Galleria

3.0 of 5
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8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
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Residence Inn St. Louis Galleria
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A recent review
3 of 5 stars Reviewed February 2, 2012
shellystlouis stlouis
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156 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn St. Louis Galleria
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stlouis
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 2, 2012

the people at the front desk were very nice. However, the servers in the food service area were rude. they acted like you were stealing from them if you took anything. no smiles. three different people worked there and all glared at you while you served yourself. It made me very uncomfortable going there to get my cereal in the... More 

Was this review helpful? Yes 1
Mount Vernon, Indiana
Top Contributor
50 reviews 50 reviews
30 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed January 20, 2012

Residence Inn Galleria, in St. Louis Mo. My wife and I have been coming to St. Louis for years and many time we have stayed at the Galleria Residence Inn. It is by far the best place for us. It has all the amenities we need. The location is perfect, located at the junction of I-64 and I-175 and with... More 

Was this review helpful? Yes 1
Kansas City
Contributor
19 reviews 19 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 15, 2012

I was a bit hesitant to stay here after reading some other comments about this hotel. In short, the place was great, comfortable, and clean. The bed was really comfortable and the noise unnoticable as we requested a room away from the highway. The rooms must've been recently renovated because everything was top-notch and clean. Another perk was the access... More 

Was this review helpful? Yes 1
Southlake, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 12, 2011

My goodness, where do I begin? So our family was driving back home to Chicago from Kansas City. We hadn't planned on spending the night in St. Louis, but thunderstorms had slowed us down and with a 6 year old and 2 year old, we decided to surrender and find a hotel. About an hour out of St. Louis, my... More 

Was this review helpful? Yes 1

Travelers are raving about these Richmond Heights hotels

Kilbourne, Illinois
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2011

I stayed in this establishment for a 3 day conference that was held at the hotel. The room was newly updated, and very clean. There is a lot of noise in and around the facility, interstate traffic, airport, and then the rooms next to and above. The amenities were great, full kitchen in the room and large comfortable bed. The... More 

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Los Angeles
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2011

Though the decor is odd, our suite was newly renovated, very comfortable and very comfortable. What was outstanding about our stay was the hotel staff. Several days before we arrived, I called to have a cake picked up and balloons delivered to our room for a birthday celebration. The staff was very helpful in accomodating all of our requests. When... More 

Was this review helpful? Yes 1
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thanks so much for the kind words about our staff and hotel. It was our pleasure to assist with the cake. We are also thrilled that you loved our new rooms. Thanks again for staying with us, and we will have wireless internet in the rooms very soon! Thanks, Adam General Manager More 

Macomb, IL
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 19, 2011

The decor, furnishing and flooring was starting to show its age. We were happy about the amount of room it allowed for our family of four. It was a little noisy but we brought our own white noise machine. The free breakfast was large and included a great variety of options, although the breakfast attendant was rather grumpy. The pool... More 

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tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2011

We have been staying here almost once a month for over a year. We tried a few others in the area first, but enjoy the location, the rooms and other amenities. The staff, especially the manager, is GREAT! Glad they are doing the upgrades, but we have been very happy with the value that this place offers.

Was this review helpful? Yes
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thanks so much for taking the time to write your review of our property. We are thrilled that you enjoyed your stay and you continue to return. I am sure you will love the renovated rooms once we are complete. Sincerely, Hotel Management More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2011

Nice place. Had a penthouse during recent HEATWAVE, thank goodness for the pool. Rooms were being renovated in the front area, parking up there very tight. Our rooms were dark, bathrooms old and ceilings in the baths very low. Frontdesk staff always helpful & friendly. They have change for the washer & dryer. B'fast and light evening meal good(free drinks... More 

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Overland Park, Kansas
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 12, 2011

Not too much to write about here. The hotel is old, dirty and run down. Flies in the room, walls peeling off, no wirless internet, rooms accessed by the outside (motel), small bed for a penthouse suite, air conditioning does not work in the top level area of the loft, etc, etc. Nothing much has been updated since the property... More 

Was this review helpful? Yes 1
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