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All 2 Richmond Heights hotels

Residence Inn St. Louis Galleria

3.0 of 5 Hotel   |   8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
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A recent review
4 of 5 stars reviewed 6 days ago
Chad S Cleveland, Ohio
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154 reviews from our community

Traveler rating
    49
    54
    23
    15
    13
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53
27
11
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff was wonderful however the room was a good $30 per night more than the other location. All the rooms do not come with a oven and stove top. The staff was very accommodating to make sure that i was able to cook my food in a oven.

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our Hotel. These reviews are very important to help your fellow travelers make informed travel decisions. I am glad your overall stay with our hotel was good. I am sorry you ended up in one of our rooms that do not have a full range. I know what an inconvenience that can... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

So far, I have had the best experience in this hotel among all the hotels that I have stayed in. Front desk was so pleasant and fun to talk to. Room was nice. Laundry area was convenient. Breakfast and socials nights were great. Location is convenient to public transportation and nearby restaurants. I highly recommend this hotel for people visiting... More 

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our Hotel. These reviews are very important to help your fellow travelers make informed travel decisions. I am glad your overall stay with our hotel was a great experience. Our associates at breakfast and the front desk always try to do their best for our guests. I passed your shout out on... More 

Xenia, Ohio
Top Contributor
90 reviews 90 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015 via mobile

My family and I stayed here while traveling to our new home across country. The front desk staff were extremely friendly and inviting. They even allowed me to check in early, and helped us with our large load to park. The room was nice. It was roomy enough for my toddler to run around in. We went on a night... More 

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I see you travel a lot and are a top reviewer. I will pass along your kind comments to my staff. Thank you for choosing Residence Inn Saint Louis Galleria. Please let me know if there is anything we can do for you. Very Truly, Hank Hermes Assistant General... More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

Location very convenient to Metro train and the adjoining Galleria Mall. 15 minutes drive to the airport. On a quiet side street off I-170. Spacious and clean suite. Comfortable bed. Bathroom is somewhat cramped but has a large seperate vanity area. Plenty of parking. Breakfast is substantial with many fresh choices and the staff is attentive and friendly. Although a... More 

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you very much for taking the time to review our hotel and thank you for being a loyal Marriott Rewards Gold member. I am glad you found our hotel a pleasant place to stay. I am sorry we were unable to offer you an upgrade with your membership status during your last stay. Please drop me a note or... More 

Bonita Springs, Florida
Top Contributor
61 reviews 61 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 15, 2014

I have stayed here often, no issues ever. Tonight they, without any prompting at all, gave me a complementary bottle of wine at their complementary dinner - a complete surprise - showing they pay attention to their customers and how often they stay with Marriott. Kudos to Whitney for graceful service and making me feel at home.

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Very Truly, Hank Hermes Assistant General Manager More 

st. louis, mo
Top Contributor
56 reviews 56 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed October 9, 2014

Have had numerous family & friends stay at this hotel in the past, and all have been happy. However, recently I was trying to book a guest in for a few days, and, despite several letters and messages (over the course of 3 months) to the manager & assistant manager, was unable to get a response. Don't know if the... More 

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel providing us with feedback that is helpful to improving the hotel and its operations. I am very sorry you had trouble securing reservations at our hotel. This certainly had to be frustrating for you and I understand how you must feel. If you would be so kind as to give... More 

Travelers are raving about these Richmond Heights hotels

Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 29, 2014

This was a very lovely experience for me. There's a full kitchen, a full bathroom, a living space and bed area... it's kind of like having a loft apartment or a studio apartment. Very nice. Everything was clean. There's a TV, couch, microwave, etc. There was even a candy bowl filled with candy on the coffee table for me. Also,... More 

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Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Hi Lisa: Thank you for taking the time to review our hotel. We are very happy you had a wonderful experience and we look forward to seeing you again. Thank you very much and have a great day. Very Truly, Hank Hermes Assistant General Manager' Residence Inn St Louis Galleria 314-884-3100 More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2014

Nice size room, clean and in an EXCELLENT location. I booked through Priceline and had a great rate. The room was nicely decorated, the kitchen area was especially nice, though I did not need to use it. Would definitely stay again, especially for a longer trip!

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Fairfax Station, Virginia
Top Contributor
146 reviews 146 reviews
31 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed September 19, 2014

Located right behind huge shopping area with lots of restaurants and shopping with in walking distance. Also about 5 miles from the airport straight down an interstate plus local train type service just a few feet away. They have a great breakfast bar, even have hot oatmeal and waffles among more selections. Very friendly and helpful staff. The kitchen comes... More 

Was this review helpful? Yes 1
Monrovia, Alabama, United States
Top Contributor
56 reviews 56 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 8, 2014

If you come to Saint Louis on a shopping spree, then the Residence Inn Galleria is the perfect accommodation. Near the Galleria Mall, it's also steps away from boutiques and restaurants. The light rail is also in walking distance. I recommend Residence Inn. Food is good and hearty, rooms are spacious. The neighborhood provides a nice walk.

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Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Galleria Saint Louis, MO - Richmond Heights

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