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Residence Inn St. Louis Galleria

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8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
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Residence Inn St. Louis Galleria
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163 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Idaho
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in several of the Residence Inns and this was one of better if not the best. Very clean, quiet, off of busy streets and yet one block to the Galleria and a lot of dining. Less than a block to the on ramp to highway to airport which is less than a ten minute drive. Friendly staff,... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to provide feedback. I am so glad you found the Residence Inn St Louis Galleria to be a convenient location,, and were able to meet your standards. Thank you also for commenting on Florence's hospitality, she is certainly an asset to our property. We look forward to seeing you again on your... More 

Danville, Illinois
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room had a kitchenette that includes a stove,sink,dishwasher,along with silverware , pots and pans and just everything you need. I tried the breakfast and brought it back to the room and they even had salt and pepper in the room. Breakfast included scrambled eggs,Canadian bacon, and much more. I really like the potato casserole. You could also make your... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to let us know about your stay at the Residence Inn St Louis Galleria. We are so glad you were able to enjoy our breakfast and amenities. Thank you for being a loyal Marriott customer, and I look forward to your return trip to the area on your anniversary! More 

Laramie, Wyoming
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We rented a two bedroom bi-level loft. It was spacious with two sleeping areas and two bathrooms. The room we stayed in badly needs an update. The couch and chair in the living room had stains and were worn. The furnishings are showing age and wear. This arrangement is like a small apartment. The unit was clean. All of the... More 

Was this review helpful? Yes 1
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Janice, Thank you for taking the time to provide feedback on your stay at the Residence Inn St Louis Galleria. I appreciate your kind words regarding the service, cleanliness and overall hotel. We are looking forward to updating the hotel in the later part of next year, and will soon be in the planning stages. When you return to the... More 

Bloomington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this room through Priceline - first time user - and didn't know what to expect. We were very pleasantly surprised when we arrived and found the rooms to be spacious with a living area and full kitchen! The complementary hot breakfast was very nice, with many choices which varied a little each day (scrambled eggs, waffles, oatmeal, bagels,... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I am so glad you had a great stay at our hotel and were pleasantly surprised with the amenities. We look forward to your return in the future. I will be sure to pass your comments on to the staff. Thank you for choosing Residence Inn Saint Louis Galleria... More 

Springfield, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

My friends and I have stayed at this property for three years straight while competing in a tennis tournament. The location is excellent, just off I-64 and I-170 and only two blocks from the Galleria Mall. Because it sits back off the main thoroughfare it is very quiet. Although it is an older R.I. it always maintained very well and... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Dear Kelly K, Thank you for your kind words regarding your stay at the Residence Inn St Louis Galleria. I appreciate your loyalty--coming back three years in a row! and taking the time to compliment the staff and service. We look forward to serving as your host on your next visit to the St Louis area. More 

Berlin, Germany
Level Contributor
184 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 10, 2015

I spent four nights here. It was a pleasant stay, no issues. There's a pool and laundry room onsite (uses quarters, which you can obtain at the desk.) I had a full kitchen, which was pleasant after being on the road and eating nothing but restaurant food for a week prior to my arrival. The only negative is that the... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you very much for taking the time to review our hotel. It was our pleasure to assist you while you were here and we look forward to seeing you again. I would like to apologize for the noise that migrated through the walls that disturbed you. Please let me know if I can be of further assistance to you. More 

Grand Rapids, Michigan
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 3, 2015 via mobile

I stayed here 1 night for a wedding. The first room I had wasn't entirely cleaned. I called the front desk and within 5 minutes they had me in a different room. I had a second issue with a free nights stay that I received from a different property. This location was very accommodating in making sure the issue was... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you very much for taking the time to review our hotel. It was our pleasure to assist you while you were here and we look forward to seeing you again.. Please let me know if I can be of further assistance to you. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed there this past Friday and Saturday night. We checked in late on Friday to room 614 and the extra pillows we requested were in the room. We had a king-size bed and a pullout sofa for our daughter. The room was nice but I would call the bed a queen-size. I would also say that the mattress needs... More 

Was this review helpful? Yes 1
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I am glad you had a nice time while you were here and that most things were pleasant. I do apologize as the room you had was a queen bed and not a king bed. I have asked our team to check your bed and correct the issues with... More 

Saint Louis, Missouri
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 26, 2015

Rooms are nice and staff works to please. Breakfast is generous. Nice workspace. No separate table in our room. This hotel exterior needs to be redone. I felt like I was in a monthly rental low budget hotel not a Marriott property. Grounds are not great.

Was this review helpful? Yes 1
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. Feedback from customers such as you is very valuable. The compliments about our breakfast and staff service will be passed on to the appropriate staff members. The exterior of the property is being reviewed by the ownership group for updates and refresh. Thank you again and have a wonderful... More 

Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 27, 2015

The staff was wonderful however the room was a good $30 per night more than the other location. All the rooms do not come with a oven and stove top. The staff was very accommodating to make sure that i was able to cook my food in a oven.

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our Hotel. These reviews are very important to help your fellow travelers make informed travel decisions. I am glad your overall stay with our hotel was good. I am sorry you ended up in one of our rooms that do not have a full range. I know what an inconvenience that can... More 

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