We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn St. Louis Galleria

3.0 of 5
Hotel website
Hotel deals
Hotel packages
8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
Special Offer
Earn Rewards Points
Residence Inn St. Louis Galleria
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Write a Review

156 reviews from our community

Traveler rating
    49
    55
    24
    15
    13
See reviews for
54
27
11
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (35)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (27)
All months
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there this past Friday and Saturday night. We checked in late on Friday to room 614 and the extra pillows we requested were in the room. We had a king-size bed and a pullout sofa for our daughter. The room was nice but I would call the bed a queen-size. I would also say that the mattress needs... More 

Was this review helpful? Yes 1
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I am glad you had a nice time while you were here and that most things were pleasant. I do apologize as the room you had was a queen bed and not a king bed. I have asked our team to check your bed and correct the issues with... More 

Saint Louis, Missouri
Top Contributor
52 reviews 52 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are nice and staff works to please. Breakfast is generous. Nice workspace. No separate table in our room. This hotel exterior needs to be redone. I felt like I was in a monthly rental low budget hotel not a Marriott property. Grounds are not great.

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. Feedback from customers such as you is very valuable. The compliments about our breakfast and staff service will be passed on to the appropriate staff members. The exterior of the property is being reviewed by the ownership group for updates and refresh. Thank you again and have a wonderful... More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 27, 2015

The staff was wonderful however the room was a good $30 per night more than the other location. All the rooms do not come with a oven and stove top. The staff was very accommodating to make sure that i was able to cook my food in a oven.

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our Hotel. These reviews are very important to help your fellow travelers make informed travel decisions. I am glad your overall stay with our hotel was good. I am sorry you ended up in one of our rooms that do not have a full range. I know what an inconvenience that can... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 17, 2015

So far, I have had the best experience in this hotel among all the hotels that I have stayed in. Front desk was so pleasant and fun to talk to. Room was nice. Laundry area was convenient. Breakfast and socials nights were great. Location is convenient to public transportation and nearby restaurants. I highly recommend this hotel for people visiting... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our Hotel. These reviews are very important to help your fellow travelers make informed travel decisions. I am glad your overall stay with our hotel was a great experience. Our associates at breakfast and the front desk always try to do their best for our guests. I passed your shout out on... More 

Xenia, Ohio
Top Contributor
105 reviews 105 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 13, 2015 via mobile

My family and I stayed here while traveling to our new home across country. The front desk staff were extremely friendly and inviting. They even allowed me to check in early, and helped us with our large load to park. The room was nice. It was roomy enough for my toddler to run around in. We went on a night... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I see you travel a lot and are a top reviewer. I will pass along your kind comments to my staff. Thank you for choosing Residence Inn Saint Louis Galleria. Please let me know if there is anything we can do for you. Very Truly, Hank Hermes Assistant General... More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

Location very convenient to Metro train and the adjoining Galleria Mall. 15 minutes drive to the airport. On a quiet side street off I-170. Spacious and clean suite. Comfortable bed. Bathroom is somewhat cramped but has a large seperate vanity area. Plenty of parking. Breakfast is substantial with many fresh choices and the staff is attentive and friendly. Although a... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you very much for taking the time to review our hotel and thank you for being a loyal Marriott Rewards Gold member. I am glad you found our hotel a pleasant place to stay. I am sorry we were unable to offer you an upgrade with your membership status during your last stay. Please drop me a note or... More 

Bonita Springs, Florida
Top Contributor
65 reviews 65 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 15, 2014

I have stayed here often, no issues ever. Tonight they, without any prompting at all, gave me a complementary bottle of wine at their complementary dinner - a complete surprise - showing they pay attention to their customers and how often they stay with Marriott. Kudos to Whitney for graceful service and making me feel at home.

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Very Truly, Hank Hermes Assistant General Manager More 

st. louis, mo
Top Contributor
56 reviews 56 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed October 9, 2014

Have had numerous family & friends stay at this hotel in the past, and all have been happy. However, recently I was trying to book a guest in for a few days, and, despite several letters and messages (over the course of 3 months) to the manager & assistant manager, was unable to get a response. Don't know if the... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel providing us with feedback that is helpful to improving the hotel and its operations. I am very sorry you had trouble securing reservations at our hotel. This certainly had to be frustrating for you and I understand how you must feel. If you would be so kind as to give... More 

Travelers are raving about these Richmond Heights hotels

Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 29, 2014

This was a very lovely experience for me. There's a full kitchen, a full bathroom, a living space and bed area... it's kind of like having a loft apartment or a studio apartment. Very nice. Everything was clean. There's a TV, couch, microwave, etc. There was even a candy bowl filled with candy on the coffee table for me. Also,... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Hi Lisa: Thank you for taking the time to review our hotel. We are very happy you had a wonderful experience and we look forward to seeing you again. Thank you very much and have a great day. Very Truly, Hank Hermes Assistant General Manager' Residence Inn St Louis Galleria 314-884-3100 More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2014

Nice size room, clean and in an EXCELLENT location. I booked through Priceline and had a great rate. The room was nicely decorated, the kitchen area was especially nice, though I did not need to use it. Would definitely stay again, especially for a longer trip!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Room/suite (7)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question