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Residence Inn St. Louis Galleria

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8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
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1 room 1 guest
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Residence Inn St. Louis Galleria
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170 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

The open pool and the multi-building concept work really well during summer. Parking is also available close to several buildings. Don't know how it would feel to be walking outside back and forth to the reception and buffet during winter.

Was this review helpful? Yes
Buffalo, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

Our kids absolutely loved this hotel and all the space, and so did we. The staff was super nice. On the particular night we stayed there was a nice buffet with free food and drinks and then a free breakfast in the morning that was very good. It was about 12 min from the Magic House and 12 min from... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel and share everyone. You wonderful comments will be shared with our staff. Thank you for choosing Residence Inn Saint Louis Galleria and have a great day. More 

Sao Paulo, SP
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are quite nice, Provided with frige, cooker. You can do you're meal. The Marriott cuisine is not a nice stuff there. Too much fat, not so many fruits available. The dining room is not that clean. Local is nice, near supermarket, restaurants, malls. The Whole Food supermarket is nearby. The very good point is that, as a guest, you... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel. Thank you for the positive feedback about our rooms, amenities and location to shopping and the gym. I have also shared your concerns with the restaurant team to be sure we correct the issues you mentioned. Thank you for Choosing Residence Inn Saint Louis Galleria and have a great day. More 

Oxford, Ohio
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed July 21, 2015

While the interiors were updated, the structure and indoor plumbing and cleanliness were huge issues. We were assigned building 14 and the first night as soon as we turned off the lights, we heard scratching and loud thumping and we were on the second floor. We were convinced that a raccoon or squirrel was in the vents. It was that... More 

Was this review helpful? Yes 1
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for your candid feedback. I'm truly sorry we did not meet your or our expectations. I have reviewed your feedback with the staff to ensure this was an isolated incident. I would welcome your contacting me directly to somehow make this lapse in service up to you. I hope we can show you that this is... More 

Springfield, Missouri
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

We were pleasantly pleased with our stay at Residence Inn Galleria. The location worked out really well for us as we rode the Metro down to Busch Stadium for the Cardinals game. We also walked to the Galleria Mall (only 2 short blocks away). We thought the rooms were very roomy and clean. The staff was wonderful and breakfast was... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to share your experience of your stay at the Residence Inn Galleria. Your kind words about the staff and cleanliness are appreciated. Thank you, also, for pointing out that our central location is both quiet as well as convenient to the Metrolink. Many of our guests enjoy it for going to the baseball game... More 

Harrisburg, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015

Hotel is a little hard to find, but has a very homey, comfortable feel. It was very clean, and we enjoyed having a king size bed and a couch and chair in our room. We did not use the kitchenette, but it was a great asset to the room. The bed was comfortable and the tv channel selection was excellent.... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for your kind feedback, Helen. We appreciate your taking the time to point out the Residence Inn St Louis Galleria as a home away from home. It's exactly what we strive to be. We hope to see you on your next visit to the St Louis area. More 

Idaho
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 18, 2015

We have stayed in several of the Residence Inns and this was one of better if not the best. Very clean, quiet, off of busy streets and yet one block to the Galleria and a lot of dining. Less than a block to the on ramp to highway to airport which is less than a ten minute drive. Friendly staff,... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to provide feedback. I am so glad you found the Residence Inn St Louis Galleria to be a convenient location,, and were able to meet your standards. Thank you also for commenting on Florence's hospitality, she is certainly an asset to our property. We look forward to seeing you again on your... More 

Danville, Illinois
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

The room had a kitchenette that includes a stove,sink,dishwasher,along with silverware , pots and pans and just everything you need. I tried the breakfast and brought it back to the room and they even had salt and pepper in the room. Breakfast included scrambled eggs,Canadian bacon, and much more. I really like the potato casserole. You could also make your... More 

Was this review helpful? Yes
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to let us know about your stay at the Residence Inn St Louis Galleria. We are so glad you were able to enjoy our breakfast and amenities. Thank you for being a loyal Marriott customer, and I look forward to your return trip to the area on your anniversary! More 

Laramie, Wyoming
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 9, 2015

We rented a two bedroom bi-level loft. It was spacious with two sleeping areas and two bathrooms. The room we stayed in badly needs an update. The couch and chair in the living room had stains and were worn. The furnishings are showing age and wear. This arrangement is like a small apartment. The unit was clean. All of the... More 

Was this review helpful? Yes 1
Janet F, General Manager at Residence Inn St. Louis Galleria, responded to this review

Janice, Thank you for taking the time to provide feedback on your stay at the Residence Inn St Louis Galleria. I appreciate your kind words regarding the service, cleanliness and overall hotel. We are looking forward to updating the hotel in the later part of next year, and will soon be in the planning stages. When you return to the... More 

Bloomington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2015

I booked this room through Priceline - first time user - and didn't know what to expect. We were very pleasantly surprised when we arrived and found the rooms to be spacious with a living area and full kitchen! The complementary hot breakfast was very nice, with many choices which varied a little each day (scrambled eggs, waffles, oatmeal, bagels,... More 

Was this review helpful? Yes
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Greetings: Thank you for taking the time to review our hotel. I am so glad you had a great stay at our hotel and were pleasantly surprised with the amenities. We look forward to your return in the future. I will be sure to pass your comments on to the staff. Thank you for choosing Residence Inn Saint Louis Galleria... More 

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