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All 2 Richmond Heights hotels

Homewood Suites St. Louis - Galleria

3.0 of 5 Hotel   |   8040 Clayton Road, Richmond Heights, Saint Louis, MO 63117
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Angela J Joliet, United States
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305 reviews from our community

Traveler rating
    187
    81
    20
    9
    8
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130
59
13
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Joliet, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My overall experience was good. Clean rooms, lobby, and fitness center. Close to restaurants, shops and mall (walking distance). Also offers complimentary breakfast and dinner. That is something I didn't expect. The only down side was no vegetarian options. I plan to stay again since it is so close to the meeting location I attending once a quarter.

Review collected in partnership with Homewood Suites by Hilton

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

The Hotel Room was dirty with blood stain on the floor, the bathroom was filty. I wouldn't sit or sleep on the bed. This hotel need to be Fully Clean. And the housekeeping staff look Creepy. Spoke to Michelle about this matter, but she couldnt help us. She had a very nasty Attitude and the GM refused to help us.

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Colleen S, Manager at Homewood Suites St. Louis - Galleria, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More

Chillicothe, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our family was very happy with this hotel. Just a few exits away from many attractions. Pool was pretty small and a little chilly. I would come back to this hotel again if we come back to the St. Louis area.

Review collected in partnership with Homewood Suites by Hilton

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Oklahoma City, Oklahoma
Top Contributor
254 reviews 254 reviews
34 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travel quite a lot and normally stay at Hampton or Homewood. This hotel is definitely a good one. It is easy to get to... parking is just across the street and is free... and you can easily walk to good dining and shopping. Everything was nice and clean, the staff was friendly and helpful with questions regarding local restaurants,... More

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Detroit, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in St Louis for 1 night to see a baseball game and to conduct some business. Stayed at the Homewood Suites. Centrally located, very comfortable, nice amenities and an overall pleasant visit. Would definitely return.

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was a very pleasant stay. They offer a great hot breakfast every day, and on the weeknights a complementary dinner with a rotating menu. Excellent staff, very helpful, personable, and professional. Everything is new and updated, modern and clean. The rooms have small kitchens and a sofa, as well as swiveling TV's and very comfortable beds.

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1 review
5 of 5 stars Reviewed 3 weeks ago

About 10 minutes from downtown St Louis, I-64's traffic is minimal every for us during a baseball weekend with the CUBS. Clean, spacious room, awesome continental breakfast, across from huge 24 CVS, mall, and IHOP. Pool was very small and crowded but kids still got pool time.

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

Excellent hotel - competitive pricing and excellent amenities. Best price for the value. Would definitely stay there again. Evening meal and breakfast is a nice touch. I'm adding this as my comments must have a minimum of 200 words.

Review collected in partnership with Homewood Suites by Hilton

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Owensboro, KY
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Homewood Suites is next to the Galleria Shopping Mall outside of St. Louis. The rooms are large and comfortable. There is a full size refrigerator, a small sink with a garbage disposal and a two burner range. The kitchen is even stocked with dishes and pots and pans. To make things even better the breakfast downstairs was the best... More

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St Louise, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 27, 2014

The sheets and linens were not clean and had stains. The bed was not mended just the cover sheet was straightened. I had to change the sheets myself after I complained. I would rather say home if I have to change the sheets myself. Will never stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Colleen S, Manager at Homewood Suites St. Louis - Galleria, responded to this review

Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback. We hope... More

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Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Road, Richmond Heights, Saint Louis, MO 63117
Phone Number:
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO - Richmond Heights

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