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All 7 O'Fallon hotels

Residence Inn St. Louis O'Fallon

3.0 of 5 Hotel   |   101 Progress Point Court, O'Fallon, MO 63368
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Ranked #3 of 7 Hotels in O'Fallon
A recent review
5 of 5 stars reviewed 1 week ago
ChloeJelane Hudson, New York
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81 reviews from our community

Traveler rating
    44
    21
    9
    2
    5
See reviews for
24
9
3
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudson, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The point of our trip was to explore St. Louis. The Residence Inn in O'Fallon was the perfect location - not too far from places we wanted to visit and in a nice area. The only thing that bugged us was that breakfast ended at 9 on weekdays - for our family of five, 10 would have been much more... More

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San Francisco
Contributor
20 reviews 20 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

I found this Residence Inn to be well appointed and well maintained. The room was comfortable and quiet and the work space was practical. The staff was friendly and helpful. I appreciated the neighborhood shuttle service, the evening reception, and the included breakfast. Wifi was also included and it worked well.

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Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your review of the Residence Inn St. Louis O'Fallon. We strive for excellence and guest satisfaction, so I am very pleased that you enjoyed your stay. I hope to welcome to our hotel again, should your travels bring you back to O'Fallon. Best of luck on all your future endeavors! More

Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 22, 2014

My daughter got married last weekend and several members of the wedding party and guests stayed here. Like other reviewers mentioned the furniture in the rooms is very worn but the rooms are clean. The beds are also worn and the bed springs creak miserably. The pillows were fine. The breakfast was good but the layout is poorly arranged causing... More

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Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for taking the time to provide feedback on your recent stay at the Residence Inn St. Louis O'Fallon. We are currently in the beginning stages of a future renovation, and are reupholstering and replacing furniture in the guest rooms as needed. I will be addressing the rooms reserved under your daughter's wedding block to ensure these are listed... More

Chicago, Illinois
Top Contributor
98 reviews 98 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 31, 2014

I was traveling with my husband for work and we only stayed one night. One bedroom suite was huge for us with a nice kitchen. Hotel staff even let us check in around 10 AM as a room was ready for us. Convenient for interstate access. As I had the whole day to kill, I spent it along the river... More

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Beau M, Front Office Manager at Residence Inn St. Louis O'Fallon, responded to this review

My name is Rachael and I am the Front Office Manager here at the Residence Inn in O’Fallon. I just wanted to personally thank you for choosing to stay with us at the Residence Inn and also for taking the time to fill out a review on Trip Advisor. We are happy to assist you with the early check-in and... More

Independence, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

I had to get a last minute room for a weekend in this area for work. I was able to find a reasonable room and a great price! During my stay, the managers and staff that was on duty were always welcoming, helpful and friendly. I really appreciate their efforts on helping me obtain a room and the time they... More

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Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your wonderful review of the Residence Inn St. Louis O'Fallon. We are pleased that you enjoyed your stay, and delighted we were able to accomodate all of your last minute needs, as we continuously strive for excellence. I hope that we are able to welcome you back to our hotel if your travels should bring you to... More

Corydon, Ky
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

We visited this area to attend my niece's wedding and choose the Residence Inn primarily based on the proximity to the events. Easy to find, I was amazed at how quickly check-in went. I had reserved the room online (like I usually do) and was in and out in under two minutes. The girl at the front desk was very... More

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Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your positive feedback regarding your recent stay at the Residence Inn St. Louis O'Fallon. I apologize for the misunderstanding with your housekeeping service. Some guests request towel service only, so I do apologize for the mixup. I have addressed this issue with housekeeping to ensure that it does not happen again. In addition, we are anticipating renovations... More

Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 26, 2014

Stayed here whilst on business in April. I wasn't driving which may have presented a problem leading to expensive taxi journeys but the guest courtesy bus solved that issue ( dropped off at the place I was working and picked up each night). The drivers were a real friendly bunch, Larry, Anthony, Manno and Kim, great job guys. Room was... More

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Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you such a positive review of the Residence Inn St. Louis O'Fallon. I have shared your compliments with staff. We are very pleased that you had such an exceptional stay, as we strive to always provide the best quality service. We also hope you are able to join us again in the future. Best of luck on your future... More

Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 21, 2013

Being the Marriott Residence Inn..by name...it spoils the Marriott Brand name really. Worst is their staff...they are more than just RUDE !!...And by staff I mean entire Staff...from Manager level till down....drivers(Larry is good though), Receptionists who are always confused on what they should say...and Believe me..if even if they say something ..dont believe it till their Manager does not... More

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Vero Beach, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 2, 2013

No spry oil provided for waffle iron resulting in waffles having to be scrapped off in pieces. Waffle iron too hot, no oil and attendant was clueless. By the time she realized it a line had formed and no time to wait. Also, only (1 each) facecloth, hand towel and bath towel provided in the room. (???)

Was this review helpful? Yes 3
Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your review of the Residence Inn St. Louis O'Fallon. I apologize for the inconvenience you experienced during breakfast. I have addressed the issue with the breakfast attendants to ensure everyone is well educated on the best practices. Regarding the single set of towels, I do apologize if the second set was not properly stocked in the bathroom.... More

Nowata, Oklahoma, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 14, 2013

My husband & I spend 1 1/2 months there in 2012. I liked the staff very much, including the ladies of housekeeping. The only complaints ( I have 3) I had with the staff was the manager on duty when our truck, our friends truck, and another couple's escalade had side windows busted out completely and the gps' were stolen... More

Was this review helpful? Yes 2
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Additional Information about Residence Inn St. Louis O'Fallon

Address: 101 Progress Point Court, O'Fallon, MO 63368
Location: United States > Missouri > O'Fallon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn St. Louis O'Fallon 3*
Number of rooms: 108
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Also Known As:
Residence Inn St. Louis o`Fallon Hotel o`Fallon
Residence Inn O'fallon
O'fallon Residence Inn
Residence Inn St. Louis O'Fallon MO

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