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Residence Inn St. Louis O'Fallon

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101 Progress Point Court, O'Fallon, MO 63368
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110 Reviews from our TripAdvisor Community

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Haslett, Michigan
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 29, 2015

The room was wonderful, king bed, kitchenette, large flat screen TV, sitting area, storage and nice bathroom. It was disappointing that my accessible room was on 2nd floor. In the event of a fire, it could be disastrous in my wheelchair.

Helpful?
Thank Sue M
Chattanooga, Tennessee, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We stopped for dinner outside St. Louis. We decided to try it out. Found a great price on Priceline and great tripadvisor reviews. Nice room. Nice gym and amenities. Breakfast was hot and fresh. There was a problem upon check In with the Priceline reservation. All was resolved the next morning. Great customer service.

Helpful?
Thank Carla M
Thiruvananthapuram (Trivandrum), India
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2015

Excellent place to stay, We had our office at 10 mins walking distance. Though they do have a shuttle which provides services every 30 mins. The hotel provides breakfast and a light dinner around 6.30 Pm. The breakfast is good, and has lot of options available. The staff is extremely helpful and takes care of all your needs. The rooms... More 

Helpful?
Thank raj7227
Vadodara, India
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

Residence Inn lives upto its name and there is not a single moment when you feel that you are away from your home. It's calm, quaint and subtle warmth make you feel too comfortable when you are back from a hard day at work. Even better, if you have had a big day at your work or business, the evening... More 

Helpful?
Thank gurjeetbhullar
West Lafayette, Indiana
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed October 9, 2015

We had some unique situations that required very specific room types and so we spent a great deal of time on the phone in advance to make sure that our needs could be met at this location...one being a handicapped room with a roll in shower. Upon arrival, we were assigned a regular room although we had clearly reserved a... More 

Helpful?
Thank Bev G
Beau M, General Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your detailed review of the Residence Inn O'Fallon! I apologize for the miscommunication with the Front Desk regarding your request for a handicapped accessible room, but I am very thankful that maintenance was able to assist in rectifying this situation to improve your stay. As you know, Residence Inn by brand caters to extended stay guests, providing... More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed October 5, 2015

Overall this is a very nice, affordable hotel, convenient to restaurants and other attractions. Spacious, modern rooms are very welcoming! I loved the updated decor, and the staff was very pleasant and accommodating. I do not write reviews, but felt the need because the beds are in terrible condition. I was staying almost a full week, and suffered through the... More 

Helpful?
Thank Kristen W
Saint Louis, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 17, 2015 via mobile

The staff was very helpful setting up a block of rooms for our guests. They handed out gift bags we made which was a huge hit with all our guests. The rooms we spacious and provided more amenities then any hotel I have seen. It was very clean and spacious. The free breakfast was also great and enjoyed by our... More 

Helpful?
Thank Nick_Brabon
Franklin, Wisconsin
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 15, 2015

Located in a nice quiet area several exits from a Shopping area (West) and an Outlet Center (East) in the other direction. Also near enough to easily travel into St.Louis. Comfortable room and nice swimming area.

Helpful?
Thank WillyT61
Ellijay, Georgia
Level Contributor
223 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed September 8, 2015 via mobile

We stayed in a two suite for an extended weekend with our daughter. The kind size bed was adequate, but the pull sofa bed a nightmare.. Literally! The room was really nice with a great kitchen area and plenty of sitting space, the TV's were sketchy. The main TV didn't get the main channels and Showtime. The TV in our... More 

Helpful?
Thank twistabout
Brendon C, Front Office Manager at Residence Inn St. Louis O'Fallon, responded to this review

Dear TwistAbout: Thank you for your review on TripAdvisor.com regarding your stay over the Holiday weekend. Thank you for your kind words about Amy in the breakfast area as well. She is a very dedicated worker and really does her best to take care of every guest in the breakfast area. You're right about Fritz's frozen custard being awesome as... More 

NYC
Level Contributor
7 reviews
4 of 5 stars Reviewed September 2, 2015

Loved this place. Brendon was great from day 1, real helpful and attentive. 5 night stay, could not have been made to feel more comfortable. (I reserve 5 stars for the high end hotels, resorts). having a car helps a lot.

Helpful?
Thank rd_td
Brendon C, Front Office Manager at Residence Inn St. Louis O'Fallon, responded to this review

Thank you for your kind review on TripAdvisor.com: It is always wonderful to read great comments recognizing any staff member. Thank you for your kind words and recognizing great service. We look forward to welcoming you back to the Residence Inn St. Lous/O'Fallon the next time you're in the area. Come back and visit us again soon. More 

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