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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon

Certificate of Excellence
2.5 of 5
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1175 Technology Drive, O'Fallon, MO 63368
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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon
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Ranked #3 of 6 Hotels in O'Fallon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Steve G Ft Hood, TX
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82 reviews from our community

Traveler rating
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    29
    19
    3
    3
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28
8
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ft Hood, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the second time I've stayed at this hotel for an extended time. The staff is always friendly and professional and makes sure my needs are met. The room on both occasions was clean and accommodating. Located near main highways its close to many food locations. They were doing extensive remodeling my last time there but only when it... More 

Was this review helpful? Yes 3
Kansas City, Missouri
Top Contributor
173 reviews 173 reviews
126 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I arrived at the hotel after a 10-hour drive from Atlanta, ending with terrible road congestion due to a stalled car on the bridge. It didn't help that I'd mistakenly booked our prepaid reservation for the wrong night (through Orbitz) and it was non-refundable. Fortunately the hotel had one room left- a King Suite. We took it.... More 

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Normal, Illinois
Top Contributor
74 reviews 74 reviews
28 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed April 12, 2015

We didn't know what to expect when we pulled off the freeway and drove up to this hotel. We'd booked ahead and were starting to worry since it was kind of in a remote location. The lobby was pretty standard, but when we checked into our room we were immediately happy with the decision to stay here. The rooms have... More 

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Rogers, Arkansas, USA
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 16, 2015

Renovations almost complete. Very clean rooms. Friendly staff. Noon checkout is nice. Would recommend. Close to highway and also to an airport. Free USA Today newspaper and free breakfast. Comfortable beds in the long room as well......

Was this review helpful? Yes 1
Monett, Missouri
Top Contributor
92 reviews 92 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015

When you clean up your house, isn't it a mess in the process? That's what's happening at this Holiday Inn Express. So there's some particle board (ordered painted by the GM, just to keep it as nice as possible), and some plastic sheeting?? Get over it! Walk thru the temporary space to get to your wonderfully appointed room after visiting... More 

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Milford, Michigan
Top Contributor
257 reviews 257 reviews
44 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed February 11, 2015

near the end of renovation. I stayed in fresh room---NICE. Desk team upgraded me, perfect. Nice friendly service. piple of fresh cookies every night, what else can you ask for. Room updates are nice. Will stay again

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New Florence
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

Was booked with with a group discount for my son's team. Had a great experience. The hotel was very clean and looked newly remodeled. Rooms were comfortable for 3 adults and 1 child to sleep. Breakfast was well stocked. Rooms were quiet and didn't hear any noises from other guests.

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Prairie Vilage, KS
Top Contributor
64 reviews 64 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 16, 2014

Sizable group of rooms booked- checkin on time, rooms were REALLY nice, fresh decor. Youth hockey team in town and staff made us feel at home. Joni was great to work with for group sales. Breakfast had a bunch of choices... Didn't have time to use pool or fitness center. Would go back!!

Was this review helpful? Yes 1
Delafield, Wisconsin
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

Just stayed 2 nights at the Holiday Inn Express & Suites, very nice hotel. The best part was the surprise of opening the door to my king bed room and finding a hot tub in the room, made for a very relaxing stay. The breakfast, as always with Holiday Inn Express was fresh and a great start to the day.... More 

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St. Robert, MO
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 7, 2014

We were attending a horse show at the National Equestrian Center and the hotel was convenient. We liked the room and it was indeed comfortable, unfortunately it appeared that the cleaning staff were not doing their best work. Coffee pot still had grounds in it, there was mold at the top of the shower curtain. We stayed two nights so... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Dear LetoSebastion, Thank you for taking the time to review our property. I appreciate your positive feedback about our friendly staff, convenient location and room accommodations. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It sounds that we were not able... More 

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