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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon

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1175 Technology Drive, O'Fallon, MO 63368
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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon
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88 Reviews from our TripAdvisor Community

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Traveler rating
    29
    32
    20
    4
    3
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29
8
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fayetteville, Arkansas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My stay at this location was varied. The room itself was clean, comfortable and easy to sleep in during the day. I must add that the breakfast each morning was managed very nicely. If you stay here you must keep your door locked at all times. Even when you are in the room. Keep all valuables and medications secured.

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Ft Hood, TX
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently returned to this hotel for my business trip. The hotel is almost completed with the renovations on the first floor. Looks nice and will be an improvement when done. Despite the construction the staff was great and very accommodating. The room was clean and comfortable. The breakfast was good and everything was fresh. My only complaint is that on... More 

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Galena, Missouri, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I have stayed here every six months for the past four years and have never been disappointed. The top quality beds and pillows make for an enjoyable and restful sleep. Yes, they are going through some renovations, but have seen no drop in services offered. The breakfast menu has more healthy choices than any other chain I have seen. Was... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

I'm not going to complain about the construction - the hotel was very nice and clean despite being under some renovations. My only complaint is that they were out of cribs and we have a 5 month old. So that was hard. My older kids got breakfast in the morning and said it was really tasty.

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Portland, Oregon
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 23, 2015

I have very mixed thoughts on writing a negative review due to the current renovation. I understand that hotels do need to be updated and I am sure it will look great, but at what inconvenience to the customer who is staying there today? I booked the Holiday In Express in O Fallon for its location and the high standards... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Dear PDXPortland, I appreciate the candid feedback you left for our property. Our goal is to consistently provide superior accommodations and service however it is regretful that this visit was not completely up to par due to the renovation work on going. We have taken your valuable input into account and this shall be addressed with management to consider for... More 

Latham
Level Contributor
3 reviews
4 of 5 stars Reviewed June 21, 2015

This hotel was nice hotel but under some construction. Very nice lady at check in and check out. I was recognized as priority club member at check in. Swimming pool was functional. Room was perfect. Great location to where we wanted to go. We didn't try the breakfast.

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Ft Hood, TX
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

This is the second time I've stayed at this hotel for an extended time. The staff is always friendly and professional and makes sure my needs are met. The room on both occasions was clean and accommodating. Located near main highways its close to many food locations. They were doing extensive remodeling my last time there but only when it... More 

Was this review helpful? Yes 3
Kansas City, Missouri
Level Contributor
175 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
3 of 5 stars Reviewed May 13, 2015

My husband and I arrived at the hotel after a 10-hour drive from Atlanta, ending with terrible road congestion due to a stalled car on the bridge. It didn't help that I'd mistakenly booked our prepaid reservation for the wrong night (through Orbitz) and it was non-refundable. Fortunately the hotel had one room left- a King Suite. We took it.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Dear AThena53, Thank you for leaving a detailed review about your recent stay. We're glad that you liked our rooms and delighted that we have exceeded your expectations about our breakfast selection. However, we apologize for the inconvenience caused by the renovation and we're sorry if our gym air-conditioning system fell below your standards. Your comments have all been noted... More 

Normal, Illinois
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 12, 2015

We didn't know what to expect when we pulled off the freeway and drove up to this hotel. We'd booked ahead and were starting to worry since it was kind of in a remote location. The lobby was pretty standard, but when we checked into our room we were immediately happy with the decision to stay here. The rooms have... More 

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Rogers, Arkansas, USA
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 16, 2015

Renovations almost complete. Very clean rooms. Friendly staff. Noon checkout is nice. Would recommend. Close to highway and also to an airport. Free USA Today newspaper and free breakfast. Comfortable beds in the long room as well......

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