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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon

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1175 Technology Drive, O'Fallon, MO 63368
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104 Reviews from our TripAdvisor Community

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Portageville, Missouri
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newer hotel with comfortable bedding, nice breakfast, great staff, and easy off and on the interstate. We enjoyed our one night stay on a business trip. Brent at the front desk was very nice greeting us with a smile when we arrived. Our room was a king executive suite with a comfy sofa and plenty of room.... More 

Helpful?
Thank seasideljs
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

We are happy to hear that you enjoyed your stay. We appreciate your kind words and look forward to any future stays you might have! Michelle Nevenner Assistant General Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stopping for the night at the Holiday Inn, was expecting to pay alot for something that was going to be totally small. I have heard great things about Holiday Inn so I am checking it out. Let me tell you thus far, the courtesy and professionalism of the staff I have seen is no less than exceptional. I was attended... More 

Helpful?
Thank Joseph T
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

"Awesome" is a wonderful way we would like to be described in service, product and quality of your stay! We work hard to make all of our guest's feel important and at home during their travels. We are so excited you decided to stop in and give us a try! If you find yourself in our area, we'll be here... More 

Newton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

While traveling through OFallon our car broke down. We managed to drive the car before it died to the Holiday Inn parking lot. At 130 in the morning we walked into the lobby completely lost and no clue on what to do next. We asked for a room and we're told due to it being so late we would not... More 

Helpful?
Thank jerrym809
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Welcome to the Holiday Inn Express in O'Fallon, Mo Regardless if it was a planned stay or a stay that was a need due to a car inconvenience, we are here for YOU!!! Our staff is proactive in ways to make life a little easier and less stressful. Sweet sleep knowing we'll be here when you wake up with a... More 

Colorado
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016

Huge room, clean, quiet, and temp was perfect. I love the adjustable office chair and movable desk. Makes working so much easier! I was given a room that faced an office building, rather than the highway, and that was super-important to me getting a good night's sleep. Only downside, the elevator was slow and looked like it hailed from the... More 

Helpful?
Thank smk5610
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

We want to thank you for your loyalty to our brand and we are appreciative for the genuine excitement you had during your stay at our property. We count all of our guests as our number one priority and we're pleased to hear you enjoyed your stay! More 

Plattsburgh, New York
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 9, 2015

I received a 2 room suite for much less than 1 small room in other major cities. The room was up to date and clean. The location was perfect for doing business in the local tech parks. What really surprised me was the breakfast. Hot sausage and eggs; good, strong coffee; all of the extras. Nothing can be better compensation... More 

Helpful?
Thank Who C
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Excellent to hear! We love to know that our guest's are fully satisfied with the quality satisfaction of our hotel and full hot breakfast provided. Thank you for your loyalty and contagious excitement for our brand. We look forward to seeing you on your future business stays! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 6, 2015 via mobile

This is my third year (have to come back each year for business) and this has become a wonderful place to stay! I love the new renovation and the staff. I had a two room suite and got some of the best sleep I have had at a hotel. From someone that spent 23 years traveling for a living, I... More 

Helpful?
Thank Gordon L
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Welcome back, Gordon L. We love to hear of our loyal guests that feel at home and look forward to future stays with us. All of our staff go above and beyond to give not just a satisfactory experience but one that brings you back time and time again! We value you and consider you like family! Michelle Nevenner Assistant... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

We have been using this hotel for the past several years. The new renovation is quite nice.(renovated 2015). The staff is very helpful and has helped us several times as we stay for medical visits(they all know us by name). As all hotels, there have been minor issues. The best part is the staff will help you out to get... More 

Helpful?
Thank Marty G
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Welcome back, Marty! We're always excited to see guests as family here at the Holiday Inn Express in O'Fallon, Mo. Our renovation has been worth the wait but we treasure the loyalty of those who stuck it out with us during the transformation. We look forward to every stay you have with us and thank you for being a part... More 

McKinney, Texas
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 17, 2015

Public Areas were interesting. Very modernistic in design. Rooms were about the same. Good furniture and freshly renovated. The hotel was quite and the bed was very comfortable. Good television service with plenty of movies, and a very nice large LCD TV. Real problem was with the bathroom! The toilet was filthy and wasn't cleaned again the second day. Third... More 

Helpful?
Thank TexasTraveler7507047
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

We are happy to hear that you enjoyed the newly renovated hotel. I apologize for any issues you encountered during your stay and please know they are all being addressed. We'd love to have you stay with us again without any complications if you find yourself in our area! We value you as a rewards member and strive to exceed... More 

Liberty, Missouri
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 25, 2015

Thought we would try something different and stayed at this Holiday Inn Express. The room was comfortable and clean, the bed was comfy and we were pleasantly surprised with the stay. The breakfast was the best we have had at any hotel of this price range. Will definitely stay at this location again, and because of this experience we will... More 

Helpful?
Thank debbe58
Michelle N, Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, responded to this review

Welcome to the Holiday Inn Express! Our brand is one that we are very proud of and our property is definitely one that we want to share with everyone! We are so happy to hear that we met your expectations and more during your stay with us. If you find yourself traveling through our area please don't hesitate to stop... More 

Chicago, Illinois, United States
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 23, 2015 via mobile

The room looked clean, the lobby was quiet and the staff was friendly. The bed was comfy, but the air conditioner was a little noisy. The room was quieter than I had expected...I was directly across from the elevator. But, then I took a shower in morning. Mid-shower, I notice there is a half used bottle of shampoo...Not my shampoo.... More 

Helpful?
Thank Michelle M
Questions? Get answers from hotel staff and past guests. Ask a question

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