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Hilton Garden Inn St. Louis/O'Fallon

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2310 Technology Drive, O'Fallon, MO 63366
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1 room 1 guest
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308 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (83)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (50)
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Melissa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel. Great staff. Great amenities. Breakfast was good and not pricey. Room was spacious and very comfortable. Wi-Fi was great, no issues connecting and staying connected with good speed. Central location with easy travel to St. Louis and surrounding areas.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I will make sure this gets mentioned to our team here. I am glad that you were able to take advantage of all we have to offer, from the free Wi-Fi to the... More 

United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is a good value but very outdated. There is no restaurant and no bar. There is nothing to do in the evening in this location. It is a tolerable place to stay and not very expensive but not enjoyable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I apologize about your experience with us. We are going to be going through a renovation to our lobby later this year that will help make the restaurant and bar area feel more welcoming. We still have our bar and restaurant open at night... More 

Manchester N.H, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the hotel were extremely helpful and courteous. Had no issues at all and everything was as I would expect. Would recommend as a great place to stay. Was a great location with easy access to the highways.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I will make sure this gets mentioned to our team here. Also, I am glad that our hotel was convenient to you and your travels when you were in town. If there is... More 

Round Lake, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for the funeral of my mother. The staff was fantastic and caring. They sent flowers and each staff member signed a card and asked how we were doing every time they seen us. Because of the attention that was given it made our difficult trip much easier to bear.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. Once again, we are so sorry for your loss and what brought you to O'Fallon. I am glad that you could celebrate her life and not have to worry about anything regarding your... More 

Cedar Rapids, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stopped at this Hilton Garden Inn on our drive home from Florida. The property was well-lit (we arrived at 11 p.m.) and well maintained. The rooms were clean and comfortable. I would not hesitate to stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad we could be apart of your trip home. No matter the time we hope the guest feels safe when they arrive and they have the same experience no matter the... More 

New Lenox
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were there for a family wedding & found all the staff friendly & knowledgeable. The breakfast was tasty & fresh. We were surprised that we could adjust the firmness of our mattress! We would return to this hotel if we needed a place to stay in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad you were able to have an enjoyable weekend with the wedding and we are so glad we could be a part of it. If there is anything else I can... More 

West Jordan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were on a 16 day road trip filled with bad hotels and bad food. This hotel stood out as being very good. The employees were friendly, efficient, and caring. We definitely recommend it. Just be careful however that there are TWO O'Fallons in the St. Louis area, one on the east side and one on the west side. This... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I appreciate and will make sure it gets passed along. I hope there was not an issue trying to get here and any confusion between the two hotels. It is something we have... More 

Ann Arbor, Michigan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is over run, over used and ready for remodelling. Carpets are Dirty, Air Conditioning Units are Noisy, and VERY DIRTY. If you look closely, they are just blowing the dirt collected in the units itself. Bathrooms are Dirty and Smelly. Clearly this place needs an overall. The rooms with Double beds are the WORSE. The Mattresses are the... More 

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I am sorry that you had a less than acceptable experience with us. Did you happen to talk to the staff while here about it? We do try and see what we can do to accommodate guests and any issues so they can get... More 

Houston, Texas
Level Contributor
214 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We drove in from Lincoln NE, had to leave at 2 am from that hotel due to fire alarm issue. So we came in and asked how early we could check in. The front desk gladly gave us a room at 10 am. We had not slept. Great customer service at it's best. Nice bed and huge room. The towels... More 

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I am sorry for your early wake up call at the other hotel. I am glad we could get you squared away here with the early arrival. The complimentary internet is a huge plus here and glad that it helped you during your stay... More 

Brookfield, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We were in the area to play at Wing Haven golf course. With two kids we got the double bed room. Found that the beds were full size instead of queen making it a snug fit in a bed for my wife and I. The beds were pretty worn out with springs seemingly sprung.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I apologize for the issue with the bedding. The good news is that later this year, we will be moving on from the double beds to the queen size beds in the guest rooms. All guest rooms will be switching their bedding out, so... More 

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