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Hilton Garden Inn St. Louis/O'Fallon

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2310 Technology Drive, O'Fallon, MO 63366
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2X HHonors Points
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Hilton Garden Inn St. Louis/O'Fallon
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Hilton Garden Inn St. Louis/O'Fallon
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296 Reviews from our TripAdvisor Community

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Traveler rating
    170
    78
    32
    8
    8
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58
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Venice, Florida, United States
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights at this hotel. It was very comfortable and quiet. We are HHonors members, so we try to stay at Hilton family hotels whenever possible. So far, we have not been disappointed with the quality or cleanliness of the hotels. This hotel does not offer a complimentary breakfast, but does offer a very good breakfast buffet for... More 

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Pittsburgh Pennsylvania
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Identical to every Hilton Garden Inn, friendly staff but tired rooms and lousy AC system that sound like a freight train with a leaking faucet. There is a good restaurant right next to the hotel for Sunday brunch. I wouldn't eat at the hotel unless you bought the breakfast package.

Review collected in partnership with Hilton Garden Inn

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Iowa City, IA
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my husband and kids as an overnight stop on a longer road trip. It was pleasant--nice lobby, spacious room with high ceilings, Keurig coffee maker. I would have appreciated it more if I'd been traveling with an employer's per diem, because the lack of free continental breakfast was kind of a bummer when traveling with kids.... More 

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hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I apologize for the issues you mentioned with the breakfast and the beds. We are going to be getting brand new bedding at the end of the year and expand to two Queen beds in the bedroom instead of the doubles that we currently... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Bed was nice but would have been good to have a notice in the room about how to adjust it. Both Business Center computers crashed repeatedly after simply logging on to my Yahoo mail account, but the Front Desk officer (Gina) came to the rescue and allowed me to print my boarding passes from her computer. Breakfast was phenomenal and... More 

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hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. It means a lot and I will make sure that it is shared with the team here. I do apologize for the issue in the business center. I know sometimes with Yahoo, Hilton... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience at the Hilton Garden Inn! From the check-in with friendly staff to the super comfortable beds it was a terrific choice! When we found no towels in the pool area the staff hustled right down with fresh towels. The staff made sure we had every thing we needed.

Review collected in partnership with Hilton Garden Inn

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hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. It means a lot and I will make sure that it is shared with the team here. I am glad you were able to take advantage of the amenities here, including the pool.... More 

Warsaw, Missouri
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 1 night. While it was mostly clean and we had no major issues, we paid nearly $150 after taxes. Breakfast was not provided with this price either. The rooms were cleanish and functional, however the air was off when we arrived so it was hot for a while. There were no laundry bags which... More 

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hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I am sorry for the issues you mentioned during your stay with us. We do take each issue seriously and always do try to correct them while the guest was here. I am sorry for your experiences. Our breakfast is more than just a... More 

Wilbraham, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was lovely, helpful and friendly staff, great accommodations. Our room was clean ... enough. It could have used a vacuum during our 4 day stay. Restaurant needs tweaking. Perhaps a new chef?

Review collected in partnership with Hilton Garden Inn

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TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. It means a lot and I will make sure that it is shared with the team here. I am do apologize about the experience in the restaurant. This is something I will get... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We check in after having reservations for 2 months prior for a wedding. We had a total of 4 rooms and wanted all of them together with adjoining. Guess what no adjoining rooms. After 30 minutes in the room no cool air left it go for a hour nothing oh also the striker plate on the door was hanging off... More 

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hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. Once again, I am sorry for your experience with us and the a/c issue. I appreciate your time when we talked about the issues you mentioned last week. We did take the problem seriously and have talked to staff here regarding your specific issues.... More 

Simi Valley, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are traveling to St. Louis on Business or for Leisure, this is a good place to stay. The hotel is clean and well maintained. The staff was friendly and the Breakfast had a lot of options. The price is $ 9.99. But if that fits your budget, you'll be left well fed. Rooms were well appointed and very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. It means a lot and I will make sure that it is shared with the team here. I am glad you were able to enjoy the breakfast. It is much more than that... More 

Cedar Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I used my HHonors to book 2 King Rooms. The hotel was spacious and lean. The rooms were large but not what I had reserved. The hotel management did come up with a roll away which helped but staff failed in living up to high standards. I am a Gold member and was recognized nor offered any concessions for the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwinghaven, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I am sorry we dropped the ball on the things that make Hilton what it is. Our Hilton Honors members, especially our Gold members, should feel the appreciation of being a Hilton Honors Member. We talked to the staff about this and is a... More 

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55 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (11)
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Business center/function rooms (12)
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Room/suite (9)
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Pool/beach area (1)
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