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American Inn

2.0 of 5 1211 Armour Rd., I-35/I-29 and Armour Rd. Exit 6B, North Kansas City, MO 64116
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American Inn
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38 reviews from our community

Traveler rating
    16
    7
    3
    2
    10
See reviews for
8
3
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (18)
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    (14)
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Senior Contributor
33 reviews 33 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 2, 2014 via mobile

Since most of us who stay here are corporate lodging types you have to remember you get what you pay for. This hotel is adequate, they are able to rent rooms to workers and most times can turn the room over twice in a 24 hour period. We pay $37.00 but I think the normal rate is $72.00. Rooms are... More

Was this review helpful? Yes 1
Carol M, Director of Sales at American Inn, responded to this review

Dear DriverJoe, Thank you for your review. I do apologize for the things that bother you. I know you are one of our wonderful over the road drivers and we are grateful for having you with us. I am glad you find the rooms comfortable and you are getting your much needed rest! We do have bare essentials in our... More

Kansas City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 8, 2014

I stayed at the American Inn, NKC on a business trip and had a wonderful experience! The staff were super friendly & nice! The had good, clean rooms for an affordable rate. It's not a 5 or 4 star hotel but the customer service is impeccable! They also have a on site restaurant with great affordable breakfast options. I would... More

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Hello Bizman, Thank you again for your review. We all appreciate your sincere comments each and every time you give us a review. I am grateful for your commitment to our hotel! I am so glad to hear how you notice our customer service here. We value each and every guest and hope to always treat you with courtesy and... More

Salem, Missouri
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 1, 2014

The good: Good channel selection on TV. The bad: Everything else. Room had a funky odor to it. They put me in the ghetto section of the hotel. Noisy people in the halls after midnight. Bathtub drained slow. Now let's talk about the restaurant. LOUSY SERVICE! There was a total of 2 people in the restaurant at the time of... More

Was this review helpful? Yes 1
Carol M, Director of Sales at American Inn, responded to this review

Dear Valued Guest, I want to extend my most sincere apology for your unpleasant experience while staying at our hotel. We always want to hear from our guests and I do appreciate each and every review. I hope there is something I can do or say to earn your trust in us again! I have talked to the Hotel GM... More

Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 3, 2014

After a long drive, the American Inn was the first hotel we looked at and we should have looked at others. The first problem was I thought it was an AmericInn, where we had previously had good experiences. The second mistake was to not ask to look at another room. While the mattress was comfortable enough the room itself, including... More

Was this review helpful? Yes 1
Kansas City north
1 review
4 of 5 stars Reviewed December 2, 2013 via mobile

Very satisfied with the room. But the lounge manager needs to be replaced. She closes / opens it when she wants. Allowed friends to smoke inside the bar when other guests are there. She is never around when your drink is empty. The food at the spirits restaurant is reasonably priced. Food is good but again the service at night... More

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear JuneMan, Thank you for giving us your review! Please accept my apology for this long overdue response! I missed this and meant to reply and never did! Please forgive me! I do appreciate your positive comments as well as the ones about our Restaurant and Lounge. We want to invite you back to see all of our wonderful changes!... More

Kingsland, Georgia
1 review
5 of 5 stars Reviewed July 19, 2013

Stayed here March17-19 2013 And I must it was a Beyond Excellent experience. Bianca & Cathy made my stay as easy and fun as possible and also the manager help with his support for Military. I really appriciate them and look forward to staying again. I almost forgot to to this but better late than never right!!

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear MrKCK, Thank you for the time you took to give us this great review! We appreciate your kindness so much! I am glad you mentioned "better late than never" as you can tell I totally missed your review back then and just realized it! Please accept my apology for this over site . Thank you also for mentioning Bianca... More

Kansas
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 1, 2013

Recently stayed here when a family member was at a local hospital. At 6:00am we needed a room to get a few hours of sleep so we were grateful to find something and they gave us a small discount. But the room was in very poor repair - smelled strongly of smoke even though it was a non-smoking room. Sheets... More

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn, responded to this review

Dear KansasLady, Let me start by offering my most sincere apology for your concerns. Also an apology for this over site to your review not being replied to by me. I seem to have missed a couple way back then and today as I go through them all I found yours and a couple of others. Please forgive me. I... More

Mulvane, Kansas, United States
1 review
5 of 5 stars Reviewed June 28, 2013

I make frequent visits to Kansas City. Every time I go I stay at The American Inn. Adam and the staff are great. They make you feel welcome each and every time I arrive. They dont just welcome you, they get to know you and even remember you by name! The rooms are always clean, quiet, and well maintained. Anytime... More

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear Michael, I am so glad that you made us your choice hotel each time you visit our City! We appreciate good people like yourself and always want to hear these great comments! Thank you for your time in giving us this awesome review! I know Adam and the staff will appreciate knowing that they make a difference! I personally... More

Tipton, Missouri
1 review
5 of 5 stars Reviewed June 24, 2013

Good clean rooms, beds, service. A/C worked well. A couple minor cigarette holes in the comforter.. Not that big of a deal for $45/nights. The staff is very friendly. Adam and Cathy at the desk are awesome, made me feel right at home! I would stay here again for sure.

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear Stephen, Thank you for taking out some time to give us your review! I appreciate hearing the good things along with your comments that need attention! We have removed that comforter from the room! Yes Cathy and Adam are great employees and love helping our guests feel like we are their "Home Away From Home" while staying with us!... More

Branson, Missouri
1 review
5 of 5 stars Reviewed June 19, 2013

just got back from taking my grandsons and son to a Royals ballgame. We stayed here and were not disappointed! Adam was able to get us rooms close to the lobby area. (very nice and professional young man) The staff was great, even loaned me a pen to take to the ball game. The rooms were good sized, clean and... More

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear Royals Fan! Thank you for your review! We appreciate the time you spent letting us know those wonderful things about Adam and our Staff! We are grateful to have such professional people on board our Team! I hope you will bring your Son and Grandsons back to visit us again this summer! Again, thank you for your comments and... More

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Additional Information about American Inn

Address: 1211 Armour Rd., I-35/I-29 and Armour Rd. Exit 6B, North Kansas City, MO 64116
Phone Number:
Location: United States > Missouri > North Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — American Inn 2*
Number of rooms: 167
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Also Known As:
American Hotel North Kansas City

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