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BEST WESTERN Big Spring Lodge

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1810 Southern View Drive, Neosho, MO 64850
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BEST WESTERN Big Spring Lodge
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BEST WESTERN Big Spring Lodge
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116 reviews from our community

Traveler rating
    70
    29
    12
    1
    4
See reviews for
49
18
9
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

While visiting family, my husband and I decided to stay at a hotel to escape family for at least part of the vacation. I was pleased that although the stay was on short notice, the rate and room availability was very reasonable. The breakfast was good (hooray, waffles) and the front staff were accommodating. Cleaning staff were also polite. Everything... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for choosing to stay with us. We are very pleased to hear that your stay was pleasant. We hope to see you again sometime. Heather Tuggle More 

Springfield, MO
Top Contributor
61 reviews 61 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this Best Western several times over the past few years and have not had many complaints. I was in Neosho for my sons graduation. This time the first thing I noticed was how dirty and smeared the glass doors were going into the lobby. It looked as though they had not been cleaned for several days... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Skipper 1979 I am very sorry you were disappointed in your recent stay with us. I have addressed all the issues you have pointed out with the rest of the staff. As for our pet policy yes it has changed. We are now a pet friendly hotel but we do have rooms that are non pet friendly. I would suggest... More 

Mansfield, Texas
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The whirlpool rooms have small jetted tubs. The one we had shot water over the tub walls and all over the bathroom floor. Don't be mislead by expecting a whirlpool. This hotel doesn't have one. You want a whirlpool? Stay in Joplin, instead.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

We are so sorry you were disappointed with your stay at our hotel. We hope you will give us another chance to make your next visit to our town a great one. More 

Neosho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Desk clerk and manager were friendly and helped us with our requests including directions and holding on to our luggage until we left town. Hotel is in a good location and is clean and comfortable. We will stay here whenever we go to Neosho.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tuggle2012, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

We are very glad to hear you enjoyed your stay with us. We hope to see you again soon! More 

Holdenville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I have stayed at several BWs and each one thus far has been consistently excellent. From appearance to staff to room cleanliness and amenities, I have not been disappointed! I appreciate the services provided as well as the friendly and caring staff!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tuggle2012, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you so much for the great review of our hotel. The staff here take great pride in their work. We hope to see you again soon! More 

pantego, United States
1 review
4 of 5 stars Reviewed March 11, 2015

Best Value we've found in Neosho. We stay there every game weekend. it as about 20 minutes from Joplin and a nice quiet town. Make sure you check out the Fish hatchery - It's free and the kids will love it!

Review collected in partnership with Best Western

Was this review helpful? Yes
Katie M, Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for staying with us. We hope to see you again! More 

Fordland, Missouri
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2015

Rather new looking hotel right across the highway from Walmart aand just off Hwy 49. My husband and I stayed only one night but it was a good stay. Bed was comfortable and clean. The whole room was in great shape with a jetted tub in king room. The highway noise was barely heard and would probably request room on... More 

Was this review helpful? Yes
Katie M, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you Vicki for writing a wonderful review about us. We do appreciate you taking the time out of your day to tell us and our potential guests about your experience here at the Best Western Big Spring Lodge. We look forward to seeing you again soon. More 

Belvidere
2 reviews
3 of 5 stars Reviewed January 18, 2015

it was windy and there must have been flashing on the motel building that was loose or something , couldn't sleep after 5 :30 Am and it got worse told me I should have stay in a room in the center of the motel

Review collected in partnership with Best Western

Was this review helpful? Yes
Katie M, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

I hope you will return again on a less windy day! Maintenance did check for any roof issues, none were found, but I appreciated you bringing that to my attention. More 

Nash, OK
2 reviews
5 of 5 stars Reviewed January 17, 2015

I have found Best Western Big Spring Lodge to be a reliably pleasing place to stay. Never consider looking for another when visiting family in Neosho, unless I have my small dog with me, as pets are not accepted there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katie M, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

We do appreciate the feedback and hope you return again soon! More 

Omaha, Nebraska
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2014

Neosho doesn't have many hotel choices, and this is by far the best option. I've had visiting family members stay at several of the area hotels, and this is definitely the nicest. I've seen the rooms here and at the other hotels and would choose this one over the others any day. I still wouldn't classify it as a luxury... More 

Was this review helpful? Yes
Katie M, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Am so glad you had a nice stay, and hope you will come back soon! More 

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