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BEST WESTERN Big Spring Lodge

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1810 Southern View Drive, Neosho, MO 64850
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BEST WESTERN Big Spring Lodge
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134 Reviews from our TripAdvisor Community

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Traveler rating
    83
    32
    12
    2
    5
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56
23
11
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (134)
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    (31)
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    (53)
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  • Dec-Feb only
    (21)
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Bastrop,Texas, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This visit was disappointing due to A/C not working properly not cooling and the room stayed very humid. Also the Frig was not cold enough. This was not expected driving from Texas since early morn., getting there and room not cool, downer, frig, not cold enough. The people friendly as usual. Room clean everything great except hot room/temp in frig.

Review collected in partnership with Best Western

Was this review helpful? Yes
Granby, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had just returned home for a short vacation to find our air conditioning inoperable, leaving the house at 95+ degrees. We immediately decided on going to Neosho for an overnight stay. The front desk clerk was so wonderful; very welcoming and sympathetic. Our room was clean, comfortable and without issue. Just what we needed to gather ourselves and work... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Heather B- Thank you for taking the time to review our hotel. I am terribly sorry that your ac went out but I am glad that you chose to stay with us. More 

Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Our room was supposed to be no smoking but the bedspread & the top sheet had a cigarette burn in them in the same spot so obviously they didn't change them since they went to non smoking rooms. My husband had to get us new bedding. The hotel seems to be trying to update the place but aren't doing anything... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Polly P- I am terribly sorry your stay at our property did not meet your expectations. If you are ever back in the area we would like your next stay to be on us. Just print this off and present it at check in. We would like a chance to make it up to you. More 

St Charles, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here recently when visiting family in the area. I have stayed at other Best Westerns, but first time at this one. It was a good location, helpful staff, very clean, comfortable room and bed. Will stay here in the future. would recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Bettie C thank you for reviewing our property. We look forward to seeing you again in the future! More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 1 night..the staff was ver.y hospitable and friendly. The room was very nice and clean as it could be if we travel through this way again we will definitely be staying here . breakfast was good and filling. .the tv was nice big not like some of the places we stayed on our trip

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

chinablues, Thank you for taking the time to review our property. Our staff strive to make our guest feel at home and as comfortable as possible. We look forward to you staying with us the next time you are in the area. Have a great day! More 

Hudson, Wisconsin
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights last week, and upon check in found out that they made an error in reserving our room. We had reserved a non-smoking and they put us in a smoking room. I asked to be changed and the Venus, the girl at the front desk was more than accommdating, in fact she upgraded us to... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

JOJOWIS2014, thank you for taking the rime to review our hotel. We do still have 3 rooms that are smoking and I am terribly sorry that there was a mix up in your reservation. I am glad that you enjoyed your stay with us and hope that you will stay with us again if you are in our area! More 

Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Staff was excellent. We oversleep and went for breakfast late. The staff went above and beyond what was expected to make sure my children got breakfast. Also, this is a dog friendly hotel, however it was in great shape.. Better than expected . This changed my perception of Best Western.

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

LEONARD R, thank you for taking time for reviewing our hotel. Our staff work very hard to keep our hotel up to our guest standards. We hope you will stop and stay with us again if you are ever in our area! More 

Bedale, England, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel for our 12 night stay in June at this hotel Staff are helpful and considerate and the hotel us very clean. Breakfast is adequate and the ladies are ever helpful to ensure you have everyone you require. Pool facility is a real bonus. Looking forward to returning soon

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

AWRIGHTMYER, thank you so much for taking time to review our hotel. Our front desk clerks take pride in making our guest feel welcome and at home. We are currently trying ne things on our breakfast bar to find things that better suit our guest and their needs. Please come and stay with us again if you are ever in... More 

Spring Hill, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice, clean and convenient hotel. Desk clerk made special accommodation for us and we appreciated his helpfulness. Would recommend this hotel. Breakfast was pretty standard fare, I do get tired of the freeze dried scrambled eggs, need to come up with something better - this applies to all comparable hotels.

Review collected in partnership with Best Western

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Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for staying with us. We hope to see you again! More 

Los Angeles, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is set-back, off the main highway . . . so, it's a quiet night's sleep! The room is always clean . . . and the staff is very cheerful and accommodating! Also, comfortable beds! Good shower head! The complimentary breakfast gets you back on the road quickly and easily!

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Christine R Thank you for the review of our hotel. We strive to make guest feel at home every time they stay with us. We hope to see you again sometime. More 

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