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BEST WESTERN Big Spring Lodge

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1810 Southern View Drive, Neosho, MO 64850
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Best prices for: 1 room 1 guest
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BEST WESTERN Big Spring Lodge
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126 Reviews from our TripAdvisor Community

Traveler rating
    76
    32
    12
    2
    4
See reviews for
53
20
10
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Spring Hill, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very nice, clean and convenient hotel. Desk clerk made special accommodation for us and we appreciated his helpfulness. Would recommend this hotel. Breakfast was pretty standard fare, I do get tired of the freeze dried scrambled eggs, need to come up with something better - this applies to all comparable hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for staying with us. We hope to see you again! More 

Los Angeles, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The hotel is set-back, off the main highway . . . so, it's a quiet night's sleep! The room is always clean . . . and the staff is very cheerful and accommodating! Also, comfortable beds! Good shower head! The complimentary breakfast gets you back on the road quickly and easily!

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Christine R Thank you for the review of our hotel. We strive to make guest feel at home every time they stay with us. We hope to see you again sometime. More 

Los Lunas, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

aside from the pillows being too soft & the mattress way too soft, the room was very nice. Breakfast was acceptable. The location was easy to find. We were visiting friends in the area before going on a tour.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

We are pleased to hear you enjoyed your stay with us. We hope to see you again if you are in the area. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Good location for our trip to Fayetteville baseball game and to bet the ponies at the casino on Belmont day. Good value for the money. The only negative was the smell of smoke in the lobby and elevator which appeared to be from people smoking just outside the lobby door.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

I am very pleased to hear that you enjoyed your stay with us. I hope we will see you again sometime. More 

Topeka, Kansas
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 28, 2015

First, the front desk clerk Chris did a great job. He had a long Memorial Day weekend and when I asked if our room had a refrigerator he took the time to show us the room. A small gesture to some but huge in customer service. Later when our daughter got sick he helped us with clean sheets. He is... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you so much for the wonderful review of our hotel. I will be sure to let Chris know. thank you and have a wonderful day More 

Ft. Wayne, IN
Level Contributor
172 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed May 23, 2015

I've stayed here before on business and on this trip was very disappointed. I'm told the management has changed and you can tell they are cutting corners. In my room the hair dryer did not work and they did not have a replacement, in the lower hall the AC was not working and it was hot, the rooms although clean... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

I am so sorry that you had a bad experience at our property. I do hope that you come back again so we can make it up to you. More 

Branson, Missouri
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

This review is a little late,....But this stay was a last minute idea. And checked in around 12;30 am, I stayed in this motel on April 18th, 2015. It's a little hidden off the highway, but the room was really nice! Very impressed! The hotel was very clean and nicely kept. The bed was really nice and comfy too, which... More 

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you so much for your wonderful review. Venus is one of our best clerks. We hope you come and see us again soon. More 

Britton, United States
2 reviews
5 of 5 stars Reviewed May 15, 2015

We were in Neosho for a graduation and although we were only there for 1 night, it was a pleasant stay. Clean room and comfortable bed. I would recommend to anyone travelling in the Neosho area to stay at the Big Spring Lodge.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you Paul for the wonderful review. Our housekeeping staff is great and love to make our guest feel at home. Congratulations and your graduate and we hope to see you again sometime. -Heather- More 

1 review
5 of 5 stars Reviewed May 12, 2015

I checked in at 2:00 am and the Staff was very friendly and helpful. The room was exceptionally clean as well as roomy. the bed was comfortable and I rested well. Check out was a Breeze. I will definatly stay here again .....

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

I am happy to hear that your check in and check out process went the way you wanted it to go. Our housekeeping staff is wonderful and want to make sure all of our guest feel at home. We look forward to your next stay with us! -Heather- More 

1 review
5 of 5 stars Reviewed May 12, 2015

I stay at this location frequently for business. I wouldn't stay anywhere else! The rooms are beautiful, the bed (very important to me) very comfortable! The staff is always helpful and professional. I plan to stay here approximately 1+ days per week. I have stayed in other hotels in Neosho and nothing compares!

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather T, Front Office Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you so much for the wonderful review! We look forward to your next stay with us! Have a great day! -Heather- More 

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