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South Pacific Resort Hotel

3.5 of 5 Taylors Road, Burnt Pine, Norfolk Island 2899 , Australia
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South Pacific Resort Hotel
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South Pacific Resort Hotel
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38 reviews from our community

Traveler rating
    13
    12
    6
    3
    4
See reviews for
6
19
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • All months
    (38)
  • Mar-May only
    (6)
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    (7)
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    (10)
  • Dec-Feb only
    (15)
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Perth, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived at Norfolk Island airport and were greeted by the friendly staff of 'The South Pacific Resort' in a white Cadillac complete with "Just Married" sign on the back window, a bottle of bubbly inside and the illustrious tin cans dancing noisily off the bumper! We instantly felt like VIP's. Once at the resort we were warmly welcomed, complete... More

Was this review helpful? Yes
Herberton, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the time we arrived the management and staff at the resort made us feel welcome.Our garden room was comfortable,spotless and the view beautiful. All staff were unfailingly cheerful and it was a real pleasure to deal with them Boquets to Tima and her crew.

Was this review helpful? Yes
Brisbane, Australia
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

I was very surprised by other reviews that specified comfortable beds and great showers. That was definitely not our experience. The bed was far too soft and lumpy and the shower pressure was weak with the temperature alternating between hot and cold. Other than that I have nothing but good things to say. The service was friendly and helpful, there... More

Was this review helpful? Yes
Canberra, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2014

The South Pacific resort is an ideal place for wheelchair visitors to Norfolk Island. Like the rest of Norfolk, it's facilities are somewhat dated but acceptable. The resort is close to shops and restaurants of Burnt Pine, and the resort staff are obliging and helpful. I understand that the resort is building new accessible accommodation. The current facilities are suitable... More

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Blue Haven, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

Myself and my husband, had a wonderful time at this resort we stay at, staff were fantatastic,freindly.we cant praise them enough and we will stay there again. The food in the restaurant was great ,the service fantastic.

Was this review helpful? Yes 3
Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 6, 2014

The South Pacific Resort Hotel is located at the end of the main shopping area so it is easy to go for a wander around the shops or to a cafe for a coffee etc. Just across the road from the RSL club which served very good meals too ! .Our room(Superior type ) had been recently refurbished and was... More

Was this review helpful? Yes 10
Amsterdam
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2014

Hotel has been recently renovated, rooms are huge with amazing views of the iconic Norfolk Island pine trees. We did not use the hotel pool or facilities so cannot comment on these but the staff were friendly and helpful. Negatives were that wifi was only available in the hotel lobby and secondly we came back to the hotel at 1045pm... More

Was this review helpful? Yes 4
Wellington, New Zealand
2 reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 15, 2014

Given one star only as there are no facilities for zero stars. I rarely write reviews unless I feel really aggrieved by poor service and this is a place where I may have received the poorest. Where do I start with this review? First of all the little Asian lady in the Restaurant was regularly rude. My wife and I... More

Was this review helpful? Yes 27
Tima K, Manager at South Pacific Resort Hotel, responded to this review

Dear Matty J, Thank you for your post on Trip Advisor. We very much value feedback from our guests even when that feedback is negative. I would like to respond to your comments and correct some of the anomalies and hopefully provide an explanation to some of your concerns. The Asian lady that you say was regularly rude has had... More

australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 8, 2014

We spent a week at the South Pacific Resort Hotel in Norfolk Island. When we were looking for accommodation we were after a hotel rather than an apartment. The South Pacific appeared to meet this requirement. When we arrived we were met with a friendly greeting and then the hotel facilities were explained to us. We were quickly guided to... More

Was this review helpful? Yes 8
Newcastle, Australia
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2013

I had been before however my husband had not. Overall the South Pacific hotel was very central,clean and comfortable.Could have done with wine glasses, cutlery in the room.A few wines seated on the balcony and an occasional takeaway required theses items that weren't present. The bar inside the hotel did not seem to be opened at all (we might have... More

Was this review helpful? Yes 6
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Additional Information about South Pacific Resort Hotel

Address: Taylors Road, Burnt Pine, Norfolk Island 2899 , Australia
Location: Australia > Norfolk Island > Burnt Pine
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — South Pacific Resort Hotel 3.5*
Number of rooms: 60
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Also Known As:
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island

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