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South Pacific Resort Hotel

3.5 of 5 Taylors Road, Burnt Pine, Norfolk Island 2899 , Australia
#1 of 1 hotel in Burnt Pine
34 Reviews 3.5 of 5 stars
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South Pacific Resort Hotel
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South Pacific Resort Hotel
  • Overview
  • Reviews (34)
  • Photos (21)
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34 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Blue Haven, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Myself and my husband, had a wonderful time at this resort we stay at, staff were fantatastic,freindly.we cant praise them enough and we will stay there again. The food in the restaurant was great ,the service fantastic.

Was this review helpful? Yes 3
Sydney, Australia
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 6, 2014

The South Pacific Resort Hotel is located at the end of the main shopping area so it is easy to go for a wander around the shops or to a cafe for a coffee etc. Just across the road from the RSL club which served very good meals too ! .Our room(Superior type ) had been recently refurbished and was... More

Was this review helpful? Yes 10
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2014

Hotel has been recently renovated, rooms are huge with amazing views of the iconic Norfolk Island pine trees. We did not use the hotel pool or facilities so cannot comment on these but the staff were friendly and helpful. Negatives were that wifi was only available in the hotel lobby and secondly we came back to the hotel at 1045pm... More

Was this review helpful? Yes 4
Wellington, New Zealand
2 reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 15, 2014

Given one star only as there are no facilities for zero stars. I rarely write reviews unless I feel really aggrieved by poor service and this is a place where I may have received the poorest. Where do I start with this review? First of all the little Asian lady in the Restaurant was regularly rude. My wife and I... More

Was this review helpful? Yes 20
Tima K, Manager at South Pacific Resort Hotel, responded to this review

Dear Matty J, Thank you for your post on Trip Advisor. We very much value feedback from our guests even when that feedback is negative. I would like to respond to your comments and correct some of the anomalies and hopefully provide an explanation to some of your concerns. The Asian lady that you say was regularly rude has had... More

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 8, 2014

We spent a week at the South Pacific Resort Hotel in Norfolk Island. When we were looking for accommodation we were after a hotel rather than an apartment. The South Pacific appeared to meet this requirement. When we arrived we were met with a friendly greeting and then the hotel facilities were explained to us. We were quickly guided to... More

Was this review helpful? Yes 8
Newcastle, Australia
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2013

I had been before however my husband had not. Overall the South Pacific hotel was very central,clean and comfortable.Could have done with wine glasses, cutlery in the room.A few wines seated on the balcony and an occasional takeaway required theses items that weren't present. The bar inside the hotel did not seem to be opened at all (we might have... More

Was this review helpful? Yes 6
Jamberoo, Australia
Top Contributor
88 reviews 88 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 21, 2013

In general the staff were good. Wife thought breakfast was done and left for too long rather than regular renewal? Wi fi went down and took an age to rectify because staff did not think there really was a problem There was a charge for wi fi in line with most of Australia. Strange when most of the so called... More

Was this review helpful? Yes 3
Brisbane, Queensland, Australia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2013

An old place but well presented and recently renovated. Close to town and all amenities. well worth the money.I would stay there again. The staff were very helpful and rooms clean a very good local knowledge

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 7, 2013

My partner and I have just come back from 1 weeks stay at this resort and were very happy with the way the staff looked after us, they were very friendly...especially the young chef and Lina the waitress, the rooms were large and airy with beautiful views, the bed was king size and extremly comfy...showers were great.with lots of pressure... More

Was this review helpful? Yes 6
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 7, 2013

My Mum and I have stayed at South Pacific Resort in 2008, 2010, 2011,2012,and in Jan 2013. This is a great place to stay, the staff are very friendly and very helpful, the rooms are airy and spotlessly clean with great water pressure in the showers. The breakfasts are to die for, very yummy and lots of it. We have... More

Was this review helpful? Yes 7
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Additional Information about South Pacific Resort Hotel

Address: Taylors Road, Burnt Pine, Norfolk Island 2899 , Australia
Location: Australia > Norfolk Island > Burnt Pine
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — South Pacific Resort Hotel 3.5*
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Also Known As:
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island

21 photos of this hotel

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Room/suite (3)
Hotel & grounds (1)
Pool/beach area (1)
Dining (1)
Other (2)

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Room/suite (5)
Bathroom (1)
Hotel & grounds (6)
Pool/beach area (1)
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Hotel Class
Official Description (provided by the hotel)
Our comfortable three and a half star* rooms are set in lush sub-tropical gardens with mountain and valley views and offer all the creature comforts that will make your stay one to remember. South Pacific Resort specializes in providing conference facilities for corporate travelers or group bookings. It is an ideal choice for individuals, groups, conference or meetings, weddings and honeymoons. ... more   less 
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Questions & Answers

Questions? Get answers from South Pacific Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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