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Extended Stay America - St. Louis - Westport - East Lackland Rd.

2.0 of 5
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11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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Extended Stay America - St. Louis - Westport - East Lackland Rd.
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74 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 3 weeks ago

well the best part of this place was leaving. lets see no toilet paper ,micro wave was nasty,the floor i wouldn't step on with bare feet ,stove had some thing growing on it,the upstairs people could be herd all thru the vent in bathroom.when i asked if there was a better room was informed that they were not avaiable becouse... More 

Helpful?
Thank Robert S
Trinity, Florida
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 13, 2015

Stayed here when for three weeks when taking a new job before my family was relocated. Rooms were tired, floor was dirty, mold in the shower. I requested a move hoping to find a better room but all of them were the same. If you don't like to smell like an ashtray, son't stay here. When I asked the management... More 

Helpful?
Thank 260lancec
O'Fallon, Missouri
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 18, 2015

Only stayed here 1 night, but it was a nice room that was well kept. Customer service at the counter was good. Clean bathroom with good water pressure and hot water. Did not partake in breakfast as there was not much to choose from. Would return here.

Helpful?
Thank trhops
Greenville, Mississippi
Level Contributor
9 reviews
5 hotel reviews
1 of 5 stars Reviewed November 11, 2015

I was at the hotel for a recent convention and arrived a little before 11 pm. While the staff was friendly most of the time, the room was absolutely TERRIBLE! It has an odor to it that had to be eliminated only by using our own personal cleaning supplies that we had to go to a local Walmart to purchase.... More 

Helpful?
Thank Edgar H
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 1, 2015 via mobile

This Hotel was so well kept and super friendly!! The staff was very helpful and went out of their way for us. The room was spacious and clean. The property is off the main road and in a quiet area. The laundry facility was a plus.

Helpful?
Thank april s
Saint Louis, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed August 4, 2015

Location is right behind a quicktrip and next door to a Hooters. Theres a Hardees down the street. The hotel is located in the Westport. Each room has a kitchenette. The room was clean and the staff was friendly. They advertise free breakfast but that equates to coffee, breakfast bars, and muffins. There's plenty of parking.

Helpful?
Thank Dionnerg
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015 via mobile

A couple of months ago I booked a room on Priceline and ended up with this Extended Stay. Before arriving I was dreading it a little because I've stayed at several that weren't very nice. However, when I arrived I saw that this location had been recently renovated. The rooms are clean and updated. The staff is phenomenal! Whenever I'm... More 

Helpful?
2 Thank Lisa S
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

I had a reservation for 6 nights, and got in very late the first night of my stay. I got in and went to bed. I didn't check out the room or anything and just went to bed. The next morning I discovered the only thing halfway clean was the fact that the bed had been made. Their was loose... More 

Helpful?
6 Thank djb3771
Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed April 25, 2015 via mobile

I frequent hotels and have found this location to be ok. Not my favorite, but a good place at which to stay a few nights. Don't bother complaining about other guests, because they're only going to receive a call. They don't care about being annoying, and a call doesn't help.

Helpful?
Thank MissLG1961
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 13, 2015 via mobile

We booked a room at this hotel a non smoking room when we got there it looked nice and the lady at the desk was nice. We got our keys went up to our room and before we even opened the door you could smell it. It was a smoking room but it smelled so bad like someone had been... More 

Helpful?
2 Thank Michelle T
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