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All 16 Maryland Heights hotels

Extended Stay America - St. Louis - Westport

2.0 of 5 Hotel   |   11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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36%
Ranked #15 of 16 hotels in Maryland Heights
  • Overview
  • Reviews (57)
  • Photos (23)
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57 people have reviewed this hotel

Traveler rating
    9
    11
    7
    7
    23
See reviews for
9
14
5
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Missouri
Top Contributor
169 reviews 169 reviews
107 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a Hotwire deal so this was inexpensive and suited my needs. The location is alongside a highway but it's about a 1.5 mile loop to get there after you exit. Not really any restaurants or things to do in walking distance - just office buildings. There's a gas station/convenience store nearby and a Hardee's and McDonald's within a... More

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Romulus
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

You only get your room clean for a nominal fee. That was not a problem if we knew in advance. The room as a whole was nice, but you better make sure you tell them you want two bed because they charge extra for a king and queen is not enough if it is you and your friend not your... More

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Manager_11525, General Manager at Extended Stay America - St. Louis - Westport, responded to this review

Darrlyn - Thank you for taking the time to write a review of your stay. We are glad that your stay was a pleasant and comfortable one; however, we are sorry that you were not notified of all of our policies during check-in. We will be meeting with our front desk staff to ensure that we are properly informing our... More

Branson, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A friend of mine booked this room as part of a birthday gift for me. We arrived just after midnight to find no one in the office to let us check in and no one answering the phone. After a few phone calls and nearly a 45 minute wait a very annoyed guy shows up to check us in... Then... More

Was this review helpful? Yes 1
Tulsa, Oklahoma
Top Contributor
54 reviews 54 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 1, 2014

This was a very nice property, and we were quite pleased with our room and the location. Rate was great! Note that many rooms with one bed are queen only, not king. So be sure to check when you make reservations. Also, we didn't realize up front, but maid service is only offered once every 7 days. So no changing... More

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2014

Good things: - Continental breakfast...cup of coffee and a granola bar in the morning - Staff was very nice - Bed sheets were clean Bad things: - the bed sheets were the only clean thing in sight - kitchen had no silverware and was very dirty (I would never cook anything in that kitchen) - horribly maintained and honestly, a... More

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1 review
5 of 5 stars Reviewed April 11, 2014 via mobile

We had an excellent stay! The room had everything, with an awesome shower, equipped kitchen, wifi, a/c, god TV, ok breakfast, nice staff, clean facility, etc.. The hotel is close to tons of entertainment like Westport, Lake St. Louis, etc. & it was so affordable I was shocked. They even allow pets! A+ great value! I will stay again &... More

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Urbana, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2014

I'm staying here at this hotel right now as I type. Very disappointed but I guess I was warned ahead of time. The staff are not helpful at all. I asked for two beds and was given one. I was told this was the last room. Fine, then I asked for extra bed sheets and comforter so I could sleep... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your overall experience was unsatisfactory. The condition of your room is truly unacceptable, and I apologize for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Please feel free to contact me... More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed February 13, 2014

the rooms could be cleaner but okay for the price . the twin beds are extremely small wouldnt reccomend them. the service is good and the facility overall is decent and safe feeling would return but never to a double twin room

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Springfield, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013

YouGotta . How can this hotel stay in business, let alone keep its Extended Stay franchise? Yes it is as dirty and filthy as the other reviewers have stated and restated a number of time. Dirty carpet. Dirty kitchen, Dirty bathroom. Some weird chunk of stuff on the floor of the closet, which by the way was missing a door.... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2013

I got a new job in sad St. Louis...I had no idea about anything, so I booked this hotel. I'm glad I did. I have had NO problems at all. I'm so comfortable here that I stopped my apartment hunting. I have everything here I need. Very safe and VERY quiet. if you want a Marriot room, go to the... More

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Additional Information about Extended Stay America - St. Louis - Westport

Address: 11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - St. Louis - Westport 2*
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Also Known As:
Extendedstay St. Louis Westport Hotel Maryland Heights
Extended Stay America - St. Louis - Westport Saint Louis/Maryland Heights, MO

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Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
1

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