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All 16 Maryland Heights hotels

Extended Stay America - St. Louis - Westport

2.0 of 5 Hotel   |   11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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55 people have reviewed this hotel

Traveler rating
    9
    10
    5
    7
    24
See reviews for
9
14
5
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 3 days ago NEW

Good things: - Continental breakfast...cup of coffee and a granola bar in the morning - Staff was very nice - Bed sheets were clean Bad things: - the bed sheets were the only clean thing in sight - kitchen had no silverware and was very dirty (I would never cook anything in that kitchen) - horribly maintained and honestly, a... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had an excellent stay! The room had everything, with an awesome shower, equipped kitchen, wifi, a/c, god TV, ok breakfast, nice staff, clean facility, etc.. The hotel is close to tons of entertainment like Westport, Lake St. Louis, etc. & it was so affordable I was shocked. They even allow pets! A+ great value! I will stay again &... More

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Urbana, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

I'm staying here at this hotel right now as I type. Very disappointed but I guess I was warned ahead of time. The staff are not helpful at all. I asked for two beds and was given one. I was told this was the last room. Fine, then I asked for extra bed sheets and comforter so I could sleep... More

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Manager_11525, General Manager at Extended Stay America - St. Louis - Westport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your overall experience was unsatisfactory. The condition of your room is truly unacceptable, and I apologize for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Please feel free to contact me... More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed February 13, 2014

the rooms could be cleaner but okay for the price . the twin beds are extremely small wouldnt reccomend them. the service is good and the facility overall is decent and safe feeling would return but never to a double twin room

Was this review helpful? Yes
Springfield, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013

YouGotta . How can this hotel stay in business, let alone keep its Extended Stay franchise? Yes it is as dirty and filthy as the other reviewers have stated and restated a number of time. Dirty carpet. Dirty kitchen, Dirty bathroom. Some weird chunk of stuff on the floor of the closet, which by the way was missing a door.... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2013

I got a new job in sad St. Louis...I had no idea about anything, so I booked this hotel. I'm glad I did. I have had NO problems at all. I'm so comfortable here that I stopped my apartment hunting. I have everything here I need. Very safe and VERY quiet. if you want a Marriot room, go to the... More

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Dodgeville, Wisconsin
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2013

WARNING! Do Not Stay Here!!!! When I called the hotel - after booking a sight unseen $32 a night hotel on hotwire.com - I was thrilled to hear all the rooms had kitchenettes and I could bring food and cook there! We arrived late and went straight to bed. When I woke the next day and noticed some scraps of... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2013

This is the worst hotel that I have ever stayed at. The hotel felt so unsafe that my wife barricaded the door with a chair. The floor was so dirty we could take our shoes off. There was a booger on the headboard. There was someone's dirty clothing behind the TV console. The bathtub was coated in black soap scum... More

Was this review helpful? Yes 1
Overland Park, Kansas, United States
1 review
1 of 5 stars Reviewed October 21, 2013

I had a confirmed reservation and they cancelled mine with out informing me saying that they don't have any room available and they haven't informed me before and they told me that they cancelled mine only after reaching there and that to after waiting for 1 hour at the lobby and the front desk person is not doing here stuff... More

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Cape Coral
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 11, 2013

The staff had no idea if they had any clean rooms (plenty of empty dirty rooms!) or where they might be. They walked around knocking on doors (at midnight) trying to find empty rooms. The only one they found that was clean had an air conditioner that did not work. So, they gave us a dirty room and she brought... More

Was this review helpful? Yes 1

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Additional Information about Extended Stay America - St. Louis - Westport

Also Known As:
Extendedstay St. Louis Westport Hotel Maryland Heights
Extendedstay St. Louis Westport Hotel
Extended Stay America - St. Louis - Westport Saint Louis/Maryland Heights, MO
Address: 11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 16 hotels in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - St. Louis - Westport 2*
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