We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Maryland Heights hotels

Extended Stay America - St. Louis - Westport

2.0 of 5 Hotel   |   11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - St. Louis - Westport to your Saves list
Extended Stay America - St. Louis - Westport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
36%
Ranked #15 of 16 hotels in Maryland Heights
  • Overview
  • Reviews (59)
  • Photos (23)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

59 people have reviewed this hotel

Traveler rating
    9
    11
    7
    7
    25
See reviews for
10
14
5
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Tampa, Florida
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

First of all, we arrived after a long day of travel, only to find no one at the front desk. We waited about a half hour, and finally, another patron walked by and said there was a phone outside to call the manager down. Long story short, the first room we were assigned to had an occupant. We walked in... More

Was this review helpful? Yes
Tampa, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived and were told we didn't have a reservation, then the desk clerk said we were already checked in and sent us to a room someone was already occupying. The following day our credit card was used on the internet. The desk clerk was not at the desk when we checked in, then went to a private room...the whole... More

Was this review helpful? Yes
Missouri
Top Contributor
177 reviews 177 reviews
111 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed July 16, 2014

I got a Hotwire deal so this was inexpensive and suited my needs. The location is alongside a highway but it's about a 1.5 mile loop to get there after you exit. Not really any restaurants or things to do in walking distance - just office buildings. There's a gas station/convenience store nearby and a Hardee's and McDonald's within a... More

Was this review helpful? Yes
Romulus
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2014

You only get your room clean for a nominal fee. That was not a problem if we knew in advance. The room as a whole was nice, but you better make sure you tell them you want two bed because they charge extra for a king and queen is not enough if it is you and your friend not your... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport, responded to this review

Darrlyn - Thank you for taking the time to write a review of your stay. We are glad that your stay was a pleasant and comfortable one; however, we are sorry that you were not notified of all of our policies during check-in. We will be meeting with our front desk staff to ensure that we are properly informing our... More

Branson, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2014

A friend of mine booked this room as part of a birthday gift for me. We arrived just after midnight to find no one in the office to let us check in and no one answering the phone. After a few phone calls and nearly a 45 minute wait a very annoyed guy shows up to check us in... Then... More

Was this review helpful? Yes 1
Tulsa, Oklahoma
Top Contributor
63 reviews 63 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 1, 2014

This was a very nice property, and we were quite pleased with our room and the location. Rate was great! Note that many rooms with one bed are queen only, not king. So be sure to check when you make reservations. Also, we didn't realize up front, but maid service is only offered once every 7 days. So no changing... More

Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2014

Good things: - Continental breakfast...cup of coffee and a granola bar in the morning - Staff was very nice - Bed sheets were clean Bad things: - the bed sheets were the only clean thing in sight - kitchen had no silverware and was very dirty (I would never cook anything in that kitchen) - horribly maintained and honestly, a... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 11, 2014 via mobile

We had an excellent stay! The room had everything, with an awesome shower, equipped kitchen, wifi, a/c, god TV, ok breakfast, nice staff, clean facility, etc.. The hotel is close to tons of entertainment like Westport, Lake St. Louis, etc. & it was so affordable I was shocked. They even allow pets! A+ great value! I will stay again &... More

Was this review helpful? Yes
Urbana, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2014

I'm staying here at this hotel right now as I type. Very disappointed but I guess I was warned ahead of time. The staff are not helpful at all. I asked for two beds and was given one. I was told this was the last room. Fine, then I asked for extra bed sheets and comforter so I could sleep... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your overall experience was unsatisfactory. The condition of your room is truly unacceptable, and I apologize for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Please feel free to contact me... More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed February 13, 2014

the rooms could be cleaner but okay for the price . the twin beds are extremely small wouldnt reccomend them. the service is good and the facility overall is decent and safe feeling would return but never to a double twin room

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Extended Stay America - St. Louis - Westport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - St. Louis - Westport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - St. Louis - Westport

Address: 11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - St. Louis - Westport 2*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Orbitz, Priceline, Expedia, Travelocity, Booking.com, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Extended Stay America - St. Louis - Westport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extendedstay St. Louis Westport Hotel Maryland Heights
Extended Stay America - St. Louis - Westport Saint Louis/Maryland Heights, MO

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (5)
Viewed
View from room (3)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Maryland Heights with
any amenities

Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
1

Questions & Answers

Questions? Get answers from Extended Stay America - St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer