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Hollywood Casino St. Louis Hotel

777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
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Hollywood Casino St. Louis Hotel
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Hollywood Casino St. Louis Hotel
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338 reviews from our community

Traveler rating
    87
    87
    73
    53
    38
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33
170
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hollywood Casino St. Louis Hotel
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Chgo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2010

We stayed here in 2007 and returned twice this summer. Yes, the rooms are a little dated, but very clean. No dust in the corners or anything. Have stayed in both towers, hear they are upgrading all rooms with flat screen TV's so hope more upgrades are on the way. The Range Steakhouse food is excellent, as is the buffet.... More 

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Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2010

I go to Harrahs St. Louis 3-4 times a year when I need to get away from it all. I have never found my room to be dirty. I have always been greeted by friendly people. In fact, I really have nothing to complain about. I love it! Great selection of games. Great transportation from airport. I have always found... More 

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Indiana
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 10, 2010

Just stayed at the Mardi Gras for 4 nights comped. No complaints about the room, it was very nice and clean. My complaint is the customer service in the casino. Since Seven Stars has been started a Diamond player evidently means nothing here anymore. When I first started going a host would look me up daily and see if everything... More 

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Bettendorf, Iowa
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 8, 2010

Cons - Stayed at this property duing the weekend of September 4, 2010. Hotel personnel always appreared busy and did not want to be bothered at the front desk. Their conversations with each other took priority over assisting guests. I paid zilch for my room thanks a Diamond Comp. However, I feel that I paid too much for my room.... More 

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Saint Louis
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 3, 2010

This is the 3rd time in the last two months I have stayed at this property. And it seems to get worse each time. The room was old and somewhat outdated. Amenties are few. The room was ok; I must say the bed was comfortable. I asked for Mardi Gras tower and once again, for the third time, I was... More 

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greenville, illinois
1 review
2 of 5 stars Reviewed September 1, 2010

My wife and i went to harrahs for our 1st anniversary. upon check-in, they could not find our comfirmation in their system so they gave me a reduced rate. Great right? WRONG.. the next morning when we checked out, the front desk SUPERVISOR informed me that since thier staff made a mistake, I would not be getting my 50 dollar... More 

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Tipton, MO
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2010

Usually when we stay at Harrah's St. Louis we have been in the Mardi Gras Tower which is o.k. This time we were put in the Island Tower which was dirty and old. Carpet needs replaced and room was not very clean. Hallway leading to room was worse. Keys to room did not work at check-in, which resulted in waiting... More 

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Indiana
1 review
5 of 5 stars Reviewed August 14, 2010

My husband and I went to Harrah's St Louis for a 5 night stay, we loved it!! Our hotel room was very clean and kept clean everyday. The food was excellent, never had a bad meal. I do want to say all the staff from check in to the casino were so friendly. We had a great time from the... More 

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North Carolina
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 7, 2010

Four adult family members comfortably shared a room. Needed towels and glasses, etc. to accommodate four were quickly delivered upon request. No complaints! Enjoyed our stay very much! Twenty minute drive to Budweiser and the Arch, which are must sees!

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Ohio
1 review
5 of 5 stars Reviewed July 27, 2010

Celebrating 30 years of marriage. Staff Wonderful and we enjoyed our visit. Hubby's first time there. We'll be back!!

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