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Hollywood Casino St. Louis Hotel

3.5 of 5
777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
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Hollywood Casino St. Louis Hotel
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Hollywood Casino St. Louis Hotel
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341 reviews from our community

Traveler rating
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    75
    53
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hollywood Casino St. Louis Hotel
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St. Louis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2010

My husband went to spent the night at harrahs on a whim. Made reservations on Harrahs.com. It was very easy to do. Chek in and out was a snap. The room was clean. The bed was so comforable that we slept like babies. I even won a small jackpot. My husband and I will be back in November for a... More 

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St. Louis,Mo
1 review
5 of 5 stars Reviewed October 1, 2010

We had a great time. The suite was wonderful. Charlie Gittos and the Range are excellent. We have also stayed on New Years Eve and had a great time. We can't wait till next year.

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Durham, NC
1 review
3 of 5 stars Reviewed September 18, 2010

My niece and I visited this property on 10 - 12 Sept 2010. This was a complimentary trip, but upon arrival from N.C. that morning, our room was not ready. The receptionist was quick to remind me that check-in wasn't until 3pm. She we left there and had breakfast at Bob Evans. Our server and restaurant manager was great!!! Regarding... More 

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Chgo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2010

We stayed here in 2007 and returned twice this summer. Yes, the rooms are a little dated, but very clean. No dust in the corners or anything. Have stayed in both towers, hear they are upgrading all rooms with flat screen TV's so hope more upgrades are on the way. The Range Steakhouse food is excellent, as is the buffet.... More 

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Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2010

I go to Harrahs St. Louis 3-4 times a year when I need to get away from it all. I have never found my room to be dirty. I have always been greeted by friendly people. In fact, I really have nothing to complain about. I love it! Great selection of games. Great transportation from airport. I have always found... More 

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Indiana
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 10, 2010

Just stayed at the Mardi Gras for 4 nights comped. No complaints about the room, it was very nice and clean. My complaint is the customer service in the casino. Since Seven Stars has been started a Diamond player evidently means nothing here anymore. When I first started going a host would look me up daily and see if everything... More 

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Bettendorf, Iowa
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 8, 2010

Cons - Stayed at this property duing the weekend of September 4, 2010. Hotel personnel always appreared busy and did not want to be bothered at the front desk. Their conversations with each other took priority over assisting guests. I paid zilch for my room thanks a Diamond Comp. However, I feel that I paid too much for my room.... More 

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Saint Louis
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 3, 2010

This is the 3rd time in the last two months I have stayed at this property. And it seems to get worse each time. The room was old and somewhat outdated. Amenties are few. The room was ok; I must say the bed was comfortable. I asked for Mardi Gras tower and once again, for the third time, I was... More 

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greenville, illinois
1 review
2 of 5 stars Reviewed September 1, 2010

My wife and i went to harrahs for our 1st anniversary. upon check-in, they could not find our comfirmation in their system so they gave me a reduced rate. Great right? WRONG.. the next morning when we checked out, the front desk SUPERVISOR informed me that since thier staff made a mistake, I would not be getting my 50 dollar... More 

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Tipton, MO
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2010

Usually when we stay at Harrah's St. Louis we have been in the Mardi Gras Tower which is o.k. This time we were put in the Island Tower which was dirty and old. Carpet needs replaced and room was not very clean. Hallway leading to room was worse. Keys to room did not work at check-in, which resulted in waiting... More 

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